
Employees’ understanding of Zappi's KPIs and OKRs is essential for its success. Out of 128 Zappi employees who’ve answered, “Are your company’s goals clear and are you invested in them?” 122 have said yes.
A main function of a managerial role is to lead one’s subordinates. A manager at Zappi is responsible for ensuring his subordinates accomplish objectives using key performance indicators. Zappi employees shared they generally receive helpful feedback every week. Feedback and positive reinforcement are both conducive to meeting goals.