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Zipwhip Company Culture
Zipwhip Culture
This score is derived from employee ratings & reviewsChoice Employer
A+
4.6/5
Top Rated Culture Dimensions
CEO Rating
A+Environment
A+Executive Team
A+Happiness
A+Leadership
A+Zipwhip CEO
Top 5%Top 5% of Similar Size Companies on Comparably
John Lauer
95 /100
See More
Diversity at Zipwhip
Top 30%Top 30% of Similar Size Companies on Comparably
B
Diverse employees at Zipwhip have rated CEO Rating, Manager, and Work Culture as the highest categories they have scored
Women at Zipwhip
Top 10%Top 10% of Similar Size Companies on Comparably
A
Women at Zipwhip have rated Perks And Benefits, Executive Team, and Team as the highest categories they have scored
Zipwhip eNPS
Net Promoter Score tracks your employees' overall score to this question: "On a scale from 0-10, how likely are you to recommend working at your company to a friend?"Top 5%Top 5% of Similar Size Companies on Comparably
Recommend to a Friend?
80
Zipwhip employees are 80% more likely to recommend Zipwhip as a great place to work
| 84% | Promoters |
|---|---|
| 12% | Passives |
| 4% | Detractors |
Working at Zipwhip
Working at Zipwhip is rated highly by 53 employees, across various culture dimensions. Zipwhip employees are most satisfied about CEO Rating, Environment, and Executive Team categories, putting Zipwhip’s culture in the Top 5% compared to similar sized companies on Comparably and in the Top 10% compared to other companies in Seattle. See below in detail how working at Zipwhip was rated by employees.
Overall Company Culture at Zipwhip
A+
Overall Company Culture at Zipwhip is rated A+
Last updated months ago
Top
5%
Zipwhip ranks in the Top 5% of other companies on Comparably with 201-500 Employees for Overall Company Culture Score
Zipwhip Employee Reviews
Out of 233 Zipwhip employee reviews, 98% were positive. The remaining 2% were constructive reviews with the goal of helping Zipwhip improve their work culture.
| Positive Reviews | 98% |
|---|---|
| Constructive Feedback | 2% |
Positive Reviews From Zipwhip Employees
- What did you like most about the interview process?Very fair and actually pretty fun
- What makes you most happy at work?Working with such amazing people
- What is most positive about the culture and environment at your company?The culture is great, amazing energy and attitude
Constructive Feedback From Zipwhip Employees
- What would you most like to see improved at your company?Feedback needs to be listened to even if it's not good, and people need to be held accountable for results.
- What would you improve about your company's interview process?Relatively good now, used to be very bad.
- Why do you feel undervalued and what would make you feel better about your compensation?More stock and better benefits.
Zipwhip Company Information
Zipwhip Company Overview
Zipwhip empowers companies to communicate with their customers in the most effective and preferred way possible – text messaging.
Zipwhip was founded in 2007 and its current CEO is John Lauer. Since its inception 19 years ago, Zipwhip has grown to 280 employees.
Zipwhip Mission, Vision & Values
Zipwhip Mission Statement
Enable businesses to engage customers and drive growth through business texting.
Zipwhip Vision Statement
Zipwhip is the most trusted business texting platform on the planet.
Zipwhip Values
- Determination
- Innovation
- Respect
- Enthusiasm
- Collaboration
- Trust
| Headquarter | 300 Elliott Ave W Seattle, WA 98119 United States of America |
|---|---|
| Website | www.zipwhip.com |
| Founding Date | 2007 |
| Tel | (855) 947-9447 |
| Company Status | Private |
| Jobs | boards.greenhouse.io/zipwhip |
| Social Sites |
Zipwhip Competitors
Zipwhip competitors include Bright Pattern and Plivo. Zipwhip ranks 1st in Overall Culture Score on Comparably vs its competitors. See below how Zipwhip compares to its competitors with CEO Rankings, Product & Services, NPS, Pricing, Customer Services, Overall Culture Score, eNPS, Gender and Diversity Scores.
What makes Zipwhip so great? The people.
Zipwhip just raised its Series D funding round for $51.5m! We're on a non-stop trajectory to the top. Join us for the ride.
Zipwhippers smiling pretty for the camera.
Members of the marketing team at one of our company All Hands meetings.
A few members of the technical operations team enjoying the sun at our company All Hands happy hour.
Zipwhip parties aren't without the occasional slip in the pool.
We hold quarterly All Hands meetings so our executive team can share meaningful updates on our product, financials, people ops and more!
We hold quarterly All Hands meetings so our executive team can share meaningful updates on our product, financials, people ops and more!
Zipwhip is an everybody friendly workplace! We welcome everyone, regardless of sexual orientation, race, gender identify, gender, political affiliation... The list goes on!
Zipwhip Employees
Zipwhip has 280 employees. 53 employees at Zipwhip have reviewed Zipwhip across various culture dimensions, providing their opinions on items ranging from executive ratings to the pace at work. The latest review was months ago.
Overall, the 53 Zipwhip employees give their leadership a grade of A+, or Top 5% of similar size companies on Comparably. This includes specific ratings of their executive team, CEO, and manager.
Employees at Zipwhip are pleased with their total compensation at Zipwhip, which includes a combination of pay, stock and equity, and benefits.
Overall, employees at Zipwhip are extremely happy with their team. 53 Participants grade the quality of their coworkers an A+. The majority believe the meetings at Zipwhip are effective, and the majority look forward to interacting with their coworkers.
The majority of employees at Zipwhip believe the environment at Zipwhip is positive. Most Participants believe the pace of work at Zipwhip is comfortably fast. About 68% of the employees at Zipwhip work 8 hours or less.
Overall, the employees at Zipwhip are extremely happy, based on their aggregated ratings of future outlook, customer perception, and their excitement going to work.
A Day in the Life
A Day in the Life
Zipwhip employees generally work 8.6 hrs a day
Work Hours
A Day in the Life
Employees at Zipwhip report the work pace is comfortably fast
Work Pace
A Day in the Life
On a typical day, employees at Zipwhip have 2 meetings
Meetings
A Day in the Life
98% of Zipwhip employees look forward to interacting with their team every day
Coworkers
A Day in the Life
Zipwhip employees most often take 15-20 paid vacation and sick days each year
Perks & Benefits
A Day in the Life
71% of Zipwhip employees report they are happy with their work life balance
Work Life Balance
A Day in the Life
Zipwhip employees never get valuable feedback on how to improve at work
Feedback
A Day in the Life
94% of Zipwhip employees call their work environment positive
Environment
Joining Zipwhip - Employee Onboarding
The prevailing opinion from employees about joining Zipwhip is that the company was very prepared on their first day. Zipwhip employees concluded that their overall onboarding experience was positive. 57% said their direct manager was helpful with their acclimation during the first 90 days. First impressions are important, and how prepared a company is on your first day leaves a lasting impression.
Zipwhip KPIs and OKRs
At Zipwhip 57% of employees think their department KPIs and OKRs are clear. Employees’ understanding of Zipwhip's KPIs and OKRs is essential for its success. Out of 7 Zipwhip employees who’ve answered, “Are your company’s goals clear and are you invested in them?” 5 have said yes.
Are your company's goals clear, and are you invested in them?
Are the KPIs/OKRs for your department clear?
Zipwhip CEO & Leadership
95 /100
Zipwhip CEO Awards and Recognitions
Zipwhip’s CEO John Lauer started in this role in 2007. John’s approval rate is in the Top 5% of all CEOs of similar-sized companies on Comparably, and in the Top 5% compared to the CEOs of all other companies in Seattle. With a high CEO score, John Lauer has won the Best CEOs for Women in 2019 along with Drift CEO David Cancel and Highspot CEO Robert Wahbe. Zipwhip’s CEO is highly regarded especially by employees with 3 to 6 Years experience, employees with 6 to 10 Years experience, and employees with Over 10 Years experience. However, employees with the company for 1 to 2 Years, employees with the company for Less than 1 Year, and employees with 1 to 3 Years experience have a less favorable view of the CEO and believe there is room for improvement. Compared to Zipwhip’s competitors, John Lauer ranks right above Bright Pattern CEO Michael McCloskey. Under Lauer’s leadership, Zipwhip employee respondents are most happy about their Environment and the company’s Executive Team. Professional Development and Office Culture are two areas, according to respondents, where Zipwhip could stand to see real improvement.
Zipwhip Leadership
The Zipwhip Executive Team is rated an “A+” and led by CEO John Lauer, Chief Technology Officer James Lapic, and Chief Financial Officer Robert Chamberlain
John Lauer CEO / President
John Lauer serves as the CEO / President of Zipwhip.
James Lapic Chief Technology Officer
James Lapic serves as the Senior Vice President Of Technology of Zipwhip. James started at Zipwhip in Oct of 2017. James... read more
Robert Chamberlain Chief Financial Officer
Robert Chamberlain serves as the Chief Financial Officer of Zipwhip. As CFO, Bob (as he is known around here) will work... read more
Scott Heimes Chief Marketing Officer
Scott leads the marketing, brand and communications strategies for Zipwhip. He most recently served as CMO for SendGrid,... read more
John Larson Co-founder, Chief Business Development Officer
John Larson serves as the Co-founder, Chief Business Development Officer of Zipwhip.
Faye Ricci General Counsel
Faye Ricci serves as the General Counsel of Zipwhip.
Nimrod Vered Chief Engineering Officer
Nimrod Vered serves as the Chief Engineering Officer of Zipwhip.
Ravi Angadi Chief Product Officer
Ravi Angadi serves as the Chief Product Officer of Zipwhip.
Kirsten Spoljaric SVP of People Ops
Kirsten Spoljaric serves as the SVP of People Ops of Zipwhip.
Zipwhip Salaries
How much does Zipwhip pay?
How much do people at Zipwhip get paid? See the latest salaries by department and job title. The average estimated annual salary, including base and bonus, at Zipwhip is $108,989, or $52 per hour, while the estimated median salary is $101,129, or $48 per hour.
At Zipwhip, the highest paid job is a General Counsel at $271,120 annually and the lowest is a CS Rep at $38,080 annually. Average Zipwhip salaries by department include: IT at $100,903, Finance at $71,785, Product at $140,172, and Sales at $185,723. Half of Zipwhip salaries are above $101,129.
51 employees at Zipwhip rank their Compensation in the Top 10% of similar sized companies in the US (based on 161 ratings) while 50 employees at Zipwhip rank their Perks And Benefits in the Top 5% of similar sized companies in the US (based on 55 ratings).
Last updated months ago.
| Summary | Salary Range | Percentile |
|---|---|---|
1st Percentile $55k | $55k | 1st Percentile |
17th Percentile $78k | $78k | 17th Percentile |
33rd Percentile $92k | $92k | 33rd Percentile |
50th Percentile $164k | $164k | 50th Percentile |
67th Percentile $255k | $255k | 67th Percentile |
83rd Percentile $266k | $266k | 83rd Percentile |
100th Percentile $334k | $334k | 100th Percentile |
$108,989*
Average Compensation
$101,129*
Median Compensation
* Estimated salaries Estimated salaries are based on data provided anonymously by employees and/or estimated by other statistical methods.
Zipwhip Salaries by Department
Diversity & Inclusion at Zipwhip
Diverse employees at Zipwhip score the company 76/100 across various culture categories, placing Zipwhip in the Top 30% of companies on Comparably with 201-500 Employees for Comparably's diversity score. The Diversity score provides insights into how diverse employees feel and rate their work experience at Zipwhip across various culture dimensions.
Ranked Culture the Highest
Ranked Culture the Lowest
Zipwhip Perks & Benefits
Health & Wellness
- Dental Insurance
- Vision Insurance
- Health Insurance
- Life Insurance
- Gym Membership / Reimbursement
Paid Time Off
- PTO / Vacation Policy
- Paid Holidays
- Maternity / Paternity Leave
Financial Benefits
- 401K / Retirement Plan
- Performance Bonus
- Tuition Reimbursement
- Employee Stock Purchase Plan
Office Perks
- Free Food
- Pet-Friendly
- Company Social Outings
- Legal Assistance
- Work From Home Policy
- Unique Office Space
Zipwhip PTO
Zipwhip's PTO and Vacation policy typically gives 15-20 days off a year with 67% of employees expected to be work free while out of office. Paid Time Off is Zipwhip's most important benefit besides Healthcare when ranked by employees, with 33% of employees saying it is the most important benefit. Zipwhip's benefits and PTO Package averages to represent a $500 -$1000 cash value per month.
Other than healthcare, which of the following benefits is most important to you?
Does your boss expect you to work when you're on vacation?
What do you estimate the cash value of your benefits to be? Healthcare, PTO, etc?
Zipwhip Careers
Zipwhip Jobs
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Overview of Candidates Interested in Zipwhip on Comparably
Candidates By Department
All Industries | 50% | |
|---|---|---|
Product | 17% | |
Customer Support | 17% | |
Engineering | 8% | |
IT | 8% |
Candidates By Location
Seattle | 50% | |
|---|---|---|
San Francisco | 8% | |
Kirkland | 8% | |
Salt Lake City | 8% | |
Davenport | 8% | |
Other | 17% |
Zipwhip Internship Program
Acquiring a position in Zipwhip's Internship Program is generally does not offer internships. Why intern at Zipwhip? Employees are extremely happy at Zipwhip and rate their office perks as good. It’s summer, interning should not be only a learning experience, but also an enjoyable one. Zipwhip employees say they’re never bored at work. Additionally, 71% have developed close friendships with their co-workers.
How difficult is it to get an internship at Zipwhip?
Marketing
Very Difficult0%
Somewhat Difficult33%
Not Difficult34%
Difficult0%
Does Not Offer Internships33%
Answered by 3 Marketing Interns
Frequently Asked Questions regarding Zipwhip
What is Zipwhip address?
Zipwhip location is at 300 Elliott Ave W
Who is the CEO of Zipwhip?
Zipwhip CEO is John Lauer, their score by employees is 95
What are the salaries in Zipwhip
The average salary for employees in Zipwhip is 108989$
What is Zipwhip eNPS?
The eNPS for Zipwhip is 80
What is the salary for Account Executive in Zipwhip?
Account Executive average salary in the US is 119k
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