[24]7 Inc. Claimed Company

EMPLOYEE PARTICIPANTS: 56

TOTAL RATINGS: 434

Swivl Claimed Company

EMPLOYEE PARTICIPANTS: 18

TOTAL RATINGS: 165

[24]7 Inc. vs Swivl

Compare [24]7 Inc. versus Swivl for CEO Rating, Overall Culture Score, Brand Ranking, and other ratings. Results were generated by 56 employees and customers of [24]7 Inc. and 18 employees and customers of Swivl.

[24]7 Inc.

[24]7 Inc.'s brand is ranked #- in the list of Global Top 1000 Brands, as rated by customers of [24]7 Inc..

Swivl

Swivl's brand is ranked #- in the list of Global Top 1000 Brands, as rated by customers of Swivl.

4.2/5

Product Quality

3/5

4.2/5

Pricing

2.7/5

4.1/5

Customer Service

2.8/5

NPS Score

50%	Promoters
17%	Passive
33%	Detractors

Net Promoter Score
Winner by 52

-35

NPS Score

20%	Promoters
25%	Passive
55%	Detractors

See how [24]7 Inc. compares to its competitors

LivePerson

SMART FIX COMPANY, LLC

See how Swivl compares to its competitors

Working at [24]7 Inc. vs Working at Swivl

78 / 100

CEO Rating
Winner by 5%

Brian Lamb

73 / 100

CEO Rating

[24]7 Inc.

[24]7 Inc. doesn't have enough ratings to calculate the Team Culture Ratings.

Know someone that works there? Invite them to rate their experience.

Swivl

Employees at Swivl rate their CEO, Brian Lamb, 73/100. This score is 5% lower than the scores of [24]7 Inc. CEO, PV Kannan.

CEO Score 78

CEO Score

CEO Score 73

Overall Culture 67

Overall Culture

Overall Culture 66

eNPS

Gender Score 63

Gender Score

Gender Score N/A

Diversity Score 51

Diversity Score

Diversity Score N/A

Perk And Benefits 60

Perk And Benefits

Perk And Benefits 63

Professional Dev. 29

Professional Dev.

Professional Dev. 67

Overall Culture at [24]7 Inc. vs Swivl

/ 100

[24]7 Inc.

Employees at [24]7 Inc. rate their Overall Culture a 67/100, with Customer Support and Engineering as the two departments that rate their experience the highest.

Overall Culture
Winner by 1%

/ 100

Swivl

Employees at Swivl rate their Overall Culture a /100.

[24]7 Inc.67
Swivl

Employee Net Promoter Score at [24]7 Inc. vs Swivl

eNPS

[24]7 Inc.

15 Promoters 37%

14 Passives 34%

12 Detractors 29%

eNPS

Swivl

5 Promoters 42%

3 Passives 25%

4 Detractors 33%

Employee Net Promoter Score
Winner by %

[24]7 Inc.7
Swivl

Gender Score at [24]7 Inc. vs Swivl

/ 100

[24]7 Inc.

Employees at [24]7 Inc. rate their Gender Score a 63/100, with Customer Support as the department that rate their experience the highest.

Gender Score
Winner

/ 100

Swivl

Swivl doesn't have enough ratings to calculate Gender Score ratings.

Know someone that works there? Invite them to rate their experience.

[24]7 Inc.63

Diversity Score at [24]7 Inc. vs Swivl

/ 100

[24]7 Inc.

Employees at [24]7 Inc. rate their Diversity Score a 51/100, with Customer Support and Engineering as the two departments that rate their experience the highest.

Diversity Score
Winner

/ 100

Swivl

Swivl doesn't have enough ratings to calculate Diversity Score ratings.

Know someone that works there? Invite them to rate their experience.

[24]7 Inc.51

Perk and Benefits Score at [24]7 Inc. vs Swivl

/ 100

[24]7 Inc.

Employees at [24]7 Inc. rate their Perk and Benefits Score a 60/100, with Customer Support and Engineering as the two departments that rate their experience the highest.

/ 100

Swivl

Employees at Swivl rate their Perk and Benefits Score a /100.

Perk and Benefits Score
Winner by 3%

[24]7 Inc.59
Swivl

Professional Development Score at [24]7 Inc. vs Swivl

/ 100

[24]7 Inc.

Employees at [24]7 Inc. rate their Professional Development Score a 29/100.

/ 100

Swivl

Employees at Swivl rate their Professional Development Score a /100.

Professional Development Score
Winner by 38%

[24]7 Inc.
Swivl68

Leadership Culture Ratings vs Swivl

[24]7 Inc. rates % lower than Swivl on Leadership Culture Ratings vs Swivl Ratings based on looking at 135 ratings from employees of the two companies. Ratings come from the answers to questions like "How would you rate your executive team?" and "How often do you get valuable feedback on how to improve at work?".

[24]7 Inc.64
Swivl

Compensation Culture Ratings vs Swivl

[24]7 Inc.

68 / 100

Compensation Culture Ratings vs Swivl
Winner by 11%

Swivl

57 / 100

[24]7 Inc. rates % higher than Swivl on Compensation Culture Ratings vs Swivl Ratings based on looking at 86 ratings from employees of the two companies. Ratings come from the answers to questions like "Do you believe you're paid fairly?" and "Why do you feel undervalued and what would make you feel better about your compensation?".

[24]7 Inc.68
Swivl

Team Culture Ratings vs Swivl

[24]7 Inc.

77 / 100

Team Culture Ratings vs Swivl
Winner by 1%

Swivl

76 / 100

[24]7 Inc. rates % higher than Swivl on Team Culture Ratings vs Swivl Ratings based on looking at 73 ratings from employees of the two companies. Ratings come from the answers to questions like "What are some of the best things about your team?" and "Are your company's meetings effective?".

[24]7 Inc.78
Swivl

Environment Culture Ratings vs Swivl

[24]7 Inc.

67 / 100

Environment Culture Ratings vs Swivl
Winner by 2%

Swivl

65 / 100

[24]7 Inc. rates % higher than Swivl on Environment Culture Ratings vs Swivl Ratings based on looking at 80 ratings from employees of the two companies. Ratings come from the answers to questions like "Is your work environment positive or negative?" and "What needs to change to make the company culture better?".

[24]7 Inc.67
Swivl

Sentiment Culture Ratings vs Swivl

[24]7 Inc.

75 / 100

Sentiment Culture Ratings vs Swivl
Winner by 13%

Swivl

62 / 100

[24]7 Inc. rates % higher than Swivl on Sentiment Culture Ratings vs Swivl Ratings based on looking at 111 ratings from employees of the two companies. Ratings come from the answers to questions like "What would you most like to see improved at your company?" and "What's going wrong and how can it be improved?".

[24]7 Inc.75
Swivl