IHG Claimed Company

EMPLOYEE PARTICIPANTS: 1375

TOTAL RATINGS: 9181

Hyatt Claimed Company

EMPLOYEE PARTICIPANTS: 590

TOTAL RATINGS: 4034

IHG vs Hyatt

Compare IHG versus Hyatt for CEO Rating, Overall Culture Score, Brand Ranking, and other ratings. Results were generated by 1375 employees and customers of IHG and 590 employees and customers of Hyatt.

IHG

IHG's brand is ranked #- in the list of Global Top 1000 Brands, as rated by customers of IHG.

Hyatt

Hyatt's brand is ranked #170 in the list of Global Top 1000 Brands, as rated by customers of Hyatt. Their current valuation is $3.28B.

3.6/5

Product Quality

4.1/5

3.5/5

Pricing

3.9/5

3.5/5

Customer Service

4/5

NPS Score

48%	Promoters
18%	Passive
34%	Detractors

NPS Score

57%	Promoters
20%	Passive
23%	Detractors

Net Promoter Score
Winner by 20

See how IHG compares to its competitors

Hilton

Belmond Ltd.

Marriott

Wyndham Worldwide Corp

m-hospitality

ROSEN

See how Hyatt compares to its competitors

Four Seasons Hotels and Resorts

Melia.com

Millennium & Copthorne

Working at IHG vs Working at Hyatt

69 / 100

CEO Rating

Mark Hoplamazian

82 / 100

CEO Rating
Winner by 13%

IHG

IHG doesn't have enough ratings to calculate the Team Culture Ratings.

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Hyatt

Employees at Hyatt rate their CEO, Mark Hoplamazian, 82/100. This score is 13% higher than the scores of IHG's CEO, Keith Barr. Employees in the Admin and Sales departments rate Mark Hoplamazian the highest.

CEO Score 69

CEO Score

CEO Score 82

Overall Culture 64

Overall Culture

Overall Culture 77

-2

eNPS

Gender Score 61

Gender Score

Gender Score 79

Diversity Score 61

Diversity Score

Diversity Score 78

Perk And Benefits 57

Perk And Benefits

Perk And Benefits 79

Professional Dev. 53

Professional Dev.

Professional Dev. 68

Overall Culture at IHG vs Hyatt

/ 100

IHG

Employees at IHG rate their Overall Culture a 64/100, with Finance and Engineering as the two departments that rate their experience the highest.

/ 100

Hyatt

Employees at Hyatt rate their Overall Culture a /100, with Admin and Finance as the two departments that rate their experience the highest.

Overall Culture
Winner by 13%

IHG64
Hyatt

Employee Net Promoter Score at IHG vs Hyatt

-2

eNPS

IHG

449 Promoters 41%

173 Passives 16%

462 Detractors 43%

eNPS

Hyatt

258 Promoters 58%

85 Passives 19%

105 Detractors 23%

Employee Net Promoter Score
Winner by %

IHG-2
Hyatt

Gender Score at IHG vs Hyatt

/ 100

IHG

Employees at IHG rate their Gender Score a 61/100, with Finance and Sales as the two departments that rate their experience the highest.

/ 100

Hyatt

Employees at Hyatt rate their Gender Score a /100, with Admin and Finance as the two departments that rate their experience the highest.

Gender Score
Winner by 18%

IHG61
Hyatt

Diversity Score at IHG vs Hyatt

/ 100

IHG

Employees at IHG rate their Diversity Score a 61/100, with Finance and Marketing as the two departments that rate their experience the highest.

/ 100

Hyatt

Employees at Hyatt rate their Diversity Score a /100, with Sales and Operations as the two departments that rate their experience the highest.

Diversity Score
Winner by 17%

IHG61
Hyatt

Perk and Benefits Score at IHG vs Hyatt

/ 100

IHG

Employees at IHG rate their Perk and Benefits Score a 57/100, with Product and Finance as the two departments that rate their experience the highest.

/ 100

Hyatt

Employees at Hyatt rate their Perk and Benefits Score a /100, with Finance and Sales as the two departments that rate their experience the highest.

Perk and Benefits Score
Winner by 22%

IHG
Hyatt79

Professional Development Score at IHG vs Hyatt

/ 100

IHG

Employees at IHG rate their Professional Development Score a 53/100.

/ 100

Hyatt

Employees at Hyatt rate their Professional Development Score a /100.

Professional Development Score
Winner by 15%

IHG
Hyatt68

Leadership Culture Ratings vs Hyatt

IHG rates % lower than Hyatt on Leadership Culture Ratings vs Hyatt Ratings based on looking at 3098 ratings from employees of the two companies. Ratings come from the answers to questions like "How often do you get valuable feedback on how to improve at work?" and "How would you rate your executive team?".

IHG65
Hyatt

Compensation Culture Ratings vs Hyatt

IHG rates % lower than Hyatt on Compensation Culture Ratings vs Hyatt Ratings based on looking at 1937 ratings from employees of the two companies. Ratings come from the answers to questions like "What is the best part about your compensation package?" and "Why do you feel undervalued and what would make you feel better about your compensation?".

IHG
Hyatt70

Team Culture Ratings vs Hyatt

IHG rates % lower than Hyatt on Team Culture Ratings vs Hyatt Ratings based on looking at 1611 ratings from employees of the two companies. Ratings come from the answers to questions like "Do you look forward to interacting with your coworkers?" and "Are your company's meetings effective?".

IHG
Hyatt81

Environment Culture Ratings vs Hyatt

IHG rates % lower than Hyatt on Environment Culture Ratings vs Hyatt Ratings based on looking at 1461 ratings from employees of the two companies. Ratings come from the answers to questions like "Do you have a close friend at work?" and "On average, how many hours do you work a day?".

IHG
Hyatt73

Sentiment Culture Ratings vs Hyatt

IHG rates % lower than Hyatt on Sentiment Culture Ratings vs Hyatt Ratings based on looking at 2800 ratings from employees of the two companies. Ratings come from the answers to questions like "What's going wrong and how can it be improved?" and "What would you most like to see improved at your company?".

IHG68
Hyatt