IHG Claimed Company

EMPLOYEE PARTICIPANTS: 1366

TOTAL RATINGS: 9159

Hyatt Claimed Company

EMPLOYEE PARTICIPANTS: 586

TOTAL RATINGS: 3984

IHG vs Hyatt

Compare IHG versus Hyatt for CEO Rating, Overall Culture Score, Brand Ranking, and other ratings. Results were generated by 1366 employees and customers of IHG and 586 employees and customers of Hyatt.

IHG

IHG's brand is ranked #- in the list of Global Top 1000 Brands, as rated by customers of IHG.

Hyatt

Hyatt's brand is ranked #170 in the list of Global Top 1000 Brands, as rated by customers of Hyatt. Their current valuation is $3.28B.

3.6/5

Product Quality

4.1/5

3.5/5

Pricing

3.9/5

3.5/5

Customer Service

4/5

NPS Score

48%	Promoters
18%	Passive
34%	Detractors

NPS Score

56%	Promoters
20%	Passive
24%	Detractors

Net Promoter Score
Winner by 18

See how IHG compares to its competitors

Hilton

Belmond Ltd.

Marriott

Wyndham Worldwide Corp

m-hospitality

ROSEN

See how Hyatt compares to its competitors

Four Seasons Hotels and Resorts

Melia.com

Millennium & Copthorne

Working at IHG vs Working at Hyatt

69 / 100

CEO Rating

Mark Hoplamazian

82 / 100

CEO Rating
Winner by 13%

IHG

IHG doesn't have enough ratings to calculate the Team Culture Ratings.

Know someone that works there? Invite them to rate their experience.

Hyatt

Employees at Hyatt rate their CEO, Mark Hoplamazian, 82/100. This score is 13% higher than the scores of IHG's CEO, Keith Barr. Employees in the Admin and Sales departments rate Mark Hoplamazian the highest.

CEO Score 69

CEO Score

CEO Score 82

Overall Culture 64

Overall Culture

Overall Culture 78

eNPS

Gender Score 61

Gender Score

Gender Score 79

Diversity Score 61

Diversity Score

Diversity Score 78

Perk And Benefits 57

Perk And Benefits

Perk And Benefits 79

Professional Dev. 53

Professional Dev.

Professional Dev. 71

Overall Culture at IHG vs Hyatt

/ 100

IHG

Employees at IHG rate their Overall Culture a 64/100, with Finance and Engineering as the two departments that rate their experience the highest.

/ 100

Hyatt

Employees at Hyatt rate their Overall Culture a /100, with Admin and Finance as the two departments that rate their experience the highest.

Overall Culture
Winner by 14%

IHG
Hyatt78

Employee Net Promoter Score at IHG vs Hyatt

eNPS

IHG

449 Promoters 42%

171 Passives 16%

457 Detractors 42%

eNPS

Hyatt

257 Promoters 58%

84 Passives 19%

104 Detractors 23%

Employee Net Promoter Score
Winner by %

IHG
Hyatt33

Gender Score at IHG vs Hyatt

/ 100

IHG

Employees at IHG rate their Gender Score a 61/100, with Finance and Sales as the two departments that rate their experience the highest.

/ 100

Hyatt

Employees at Hyatt rate their Gender Score a /100, with Admin and Finance as the two departments that rate their experience the highest.

Gender Score
Winner by 18%

IHG61
Hyatt

Diversity Score at IHG vs Hyatt

/ 100

IHG

Employees at IHG rate their Diversity Score a 61/100, with Finance and Operations as the two departments that rate their experience the highest.

/ 100

Hyatt

Employees at Hyatt rate their Diversity Score a /100, with Sales and Operations as the two departments that rate their experience the highest.

Diversity Score
Winner by 17%

IHG61
Hyatt

Perk and Benefits Score at IHG vs Hyatt

/ 100

IHG

Employees at IHG rate their Perk and Benefits Score a 57/100, with Product and Finance as the two departments that rate their experience the highest.

/ 100

Hyatt

Employees at Hyatt rate their Perk and Benefits Score a /100, with Finance and Sales as the two departments that rate their experience the highest.

Perk and Benefits Score
Winner by 22%

IHG
Hyatt80

Professional Development Score at IHG vs Hyatt

/ 100

IHG

Employees at IHG rate their Professional Development Score a 53/100, with Marketing as the department that rate their experience the highest.

/ 100

Hyatt

Employees at Hyatt rate their Professional Development Score a /100.

Professional Development Score
Winner by 18%

IHG
Hyatt72

Leadership Culture Ratings vs Hyatt

IHG rates % lower than Hyatt on Leadership Culture Ratings vs Hyatt Ratings based on looking at 3085 ratings from employees of the two companies. Ratings come from the answers to questions like "Do Your Company Leaders Do What They Should to Retain You as an Employee?" and "What does the leadership team need to get better at?".

IHG
Hyatt80

Compensation Culture Ratings vs Hyatt

IHG rates % lower than Hyatt on Compensation Culture Ratings vs Hyatt Ratings based on looking at 1931 ratings from employees of the two companies. Ratings come from the answers to questions like "Why do you feel undervalued and what would make you feel better about your compensation?" and "Does your company give annual bonuses?".

IHG
Hyatt70

Team Culture Ratings vs Hyatt

IHG rates % lower than Hyatt on Team Culture Ratings vs Hyatt Ratings based on looking at 1605 ratings from employees of the two companies. Ratings come from the answers to questions like "How would you rate the quality of your coworkers?" and "Are your company's meetings effective?".

IHG
Hyatt81

Environment Culture Ratings vs Hyatt

IHG rates % lower than Hyatt on Environment Culture Ratings vs Hyatt Ratings based on looking at 1455 ratings from employees of the two companies. Ratings come from the answers to questions like "On average, how many hours do you work a day?" and "What is most positive about the culture and environment at your company?".

IHG
Hyatt73

Sentiment Culture Ratings vs Hyatt

IHG rates % lower than Hyatt on Sentiment Culture Ratings vs Hyatt Ratings based on looking at 2783 ratings from employees of the two companies. Ratings come from the answers to questions like "What do you like best about your company?" and "What makes you most happy at work?".

IHG
Hyatt82