Banfield

EMPLOYEE PARTICIPANTS: 29

TOTAL RATINGS: 233

PetSmart Claimed Company

EMPLOYEE PARTICIPANTS: 683

TOTAL RATINGS: 7154

Banfield vs PetSmart

Compare Banfield versus PetSmart for CEO Rating, Overall Culture Score, Brand Ranking, and other ratings. Results were generated by 29 employees and customers of Banfield and 683 employees and customers of PetSmart.

Banfield

Banfield's brand is ranked #- in the list of Global Top 1000 Brands, as rated by customers of Banfield.

PetSmart

PetSmart's brand is ranked #213 in the list of Global Top 1000 Brands, as rated by customers of PetSmart.

2.4/5

Product Quality

3.5/5

2.4/5

Pricing

3.3/5

2.4/5

Customer Service

3.5/5

-42

NPS Score

29%	Promoters
0%	Passive
71%	Detractors

NPS Score

45%	Promoters
20%	Passive
35%	Detractors

Net Promoter Score
Winner by 52

See how Banfield compares to its competitors

Working at Banfield vs Working at PetSmart

44 / 100

CEO Rating

Ken Hicks

55 / 100

CEO Rating
Winner by 11%

Banfield

Banfield doesn't have enough ratings to calculate the Team Culture Ratings.

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PetSmart

Employees at PetSmart rate their CEO, Ken Hicks, 55/100. This score is 11% higher than the scores of Banfield's CEO, Vincent Bradley. Employees in the HR and Engineering departments rate Ken Hicks the highest.

CEO Score 44

CEO Score

CEO Score 55

Overall Culture 47

Overall Culture

Overall Culture 60

-45

eNPS

-35

Gender Score 43

Gender Score

Gender Score 64

Diversity Score N/A

Diversity Score

Diversity Score 64

Perk And Benefits 51

Perk And Benefits

Perk And Benefits 54

Professional Dev. N/A

Professional Dev.

Professional Dev. 60

Overall Culture at Banfield vs PetSmart

/ 100

Banfield

Employees at Banfield rate their Overall Culture a 47/100.

/ 100

PetSmart

Employees at PetSmart rate their Overall Culture a /100, with HR and Engineering as the two departments that rate their experience the highest.

Overall Culture
Winner by 13%

Banfield
PetSmart60

Employee Net Promoter Score at Banfield vs PetSmart

-45

eNPS

Banfield

3 Promoters 14%

6 Passives 27%

13 Detractors 59%

-35

eNPS

PetSmart

137 Promoters 23%

107 Passives 19%

334 Detractors 58%

Employee Net Promoter Score
Winner by %

Banfield
PetSmart-35

Gender Score at Banfield vs PetSmart

/ 100

Banfield

Employees at Banfield rate their Gender Score a 43/100.

/ 100

PetSmart

Employees at PetSmart rate their Gender Score a /100, with HR and Customer Support as the two departments that rate their experience the highest.

Gender Score
Winner by 21%

Banfield
PetSmart64

Diversity Score at Banfield vs PetSmart

Not enough ratings

Banfield

Banfield doesn't have enough ratings to calculate Diversity Score ratings.

Know someone that works there? Invite them to rate their experience.

Not enough ratings

PetSmart

Employees at PetSmart rate their Diversity Score a /100, with Sales and Operations as the two departments that rate their experience the highest.

Diversity Score
Winner

PetSmart64

Perk and Benefits Score at Banfield vs PetSmart

/ 100

Banfield

Employees at Banfield rate their Perk and Benefits Score a 51/100.

/ 100

PetSmart

Employees at PetSmart rate their Perk and Benefits Score a /100, with HR and Sales as the two departments that rate their experience the highest.

Perk and Benefits Score
Winner by 3%

Banfield
PetSmart54

Professional Development Score at Banfield vs PetSmart

Not enough ratings

Banfield

Banfield doesn't have enough ratings to calculate Professional Development Score ratings.

Know someone that works there? Invite them to rate their experience.

Not enough ratings

PetSmart

Employees at PetSmart rate their Professional Development Score a /100, with Sales and Product as the two departments that rate their experience the highest.

Professional Development Score
Winner

PetSmart60

Leadership Culture Ratings vs PetSmart

Banfield rates % lower than PetSmart on Leadership Culture Ratings vs PetSmart Ratings based on looking at 1605 ratings from employees of the two companies. Ratings come from the answers to questions like "What do you like best about the leadership team?" and "How would you rate your CEO?".

Banfield
PetSmart56

Compensation Culture Ratings vs PetSmart

Banfield rates % lower than PetSmart on Compensation Culture Ratings vs PetSmart Ratings based on looking at 1161 ratings from employees of the two companies. Ratings come from the answers to questions like "Why do you feel undervalued and what would make you feel better about your compensation?" and "Does your company give annual bonuses?".

Banfield
PetSmart52

Team Culture Ratings vs PetSmart

Banfield rates % lower than PetSmart on Team Culture Ratings vs PetSmart Ratings based on looking at 1055 ratings from employees of the two companies. Ratings come from the answers to questions like "How would you rate the quality of your coworkers?" and "Are your company's meetings effective?".

Banfield
PetSmart65

Environment Culture Ratings vs PetSmart

Banfield rates % lower than PetSmart on Environment Culture Ratings vs PetSmart Ratings based on looking at 1014 ratings from employees of the two companies. Ratings come from the answers to questions like "Do you have a close friend at work?" and "Does someone you work with closely, make you want to quit your job?".

Banfield
PetSmart71

Sentiment Culture Ratings vs PetSmart

Banfield rates % lower than PetSmart on Sentiment Culture Ratings vs PetSmart Ratings based on looking at 1308 ratings from employees of the two companies. Ratings come from the answers to questions like "Are you typically excited about going to work each day?" and "What's going wrong and how can it be improved?".

Banfield
PetSmart58