EMPLOYEE PARTICIPANTS: 20

TOTAL RATINGS: 233

EMPLOYEE PARTICIPANTS: 211

TOTAL RATINGS: 1619

Rakuten Marketing vs Rakuten

Compare Rakuten Marketing versus Rakuten for CEO Rating, Overall Culture Score, Brand Ranking, and other ratings. Results were generated by 20 employees and customers of Rakuten Marketing and 211 employees and customers of Rakuten.

Rakuten Marketing

Rakuten Marketing's brand is ranked #- in the list of Global Top 1000 Brands, as rated by customers of Rakuten Marketing.

Rakuten

Rakuten's brand is ranked #- in the list of Global Top 1000 Brands, as rated by customers of Rakuten.

3.4/5

Product Quality

3.7/5

3.6/5

Pricing

3.5/5

Customer Service

3.6/5

NPS Score

50%	Promoters
8%	Passive
42%	Detractors

NPS Score

47%	Promoters
21%	Passive
32%	Detractors

Net Promoter Score
Winner by 7

See how Rakuten Marketing compares to its competitors

Working at Rakuten Marketing vs Working at Rakuten

58 / 100

CEO Rating

Hiroshi Mikitani

77 / 100

CEO Rating
Winner by 19%

Rakuten Marketing

Rakuten Marketing doesn't have enough ratings to calculate the Team Culture Ratings.

Know someone that works there? Invite them to rate their experience.

Rakuten

Employees at Rakuten rate their CEO, Hiroshi Mikitani, 77/100. This score is 19% higher than the scores of Rakuten Marketing's CEO, Stuart Simms. Employees in the IT and Marketing departments rate Hiroshi Mikitani the highest.

CEO Score 58

CEO Score

CEO Score 77

Overall Culture 54

Overall Culture

Overall Culture 68

-41

eNPS

Gender Score 48

Gender Score

Gender Score 67

Diversity Score N/A

Diversity Score

Diversity Score 60

Perk And Benefits 78

Perk And Benefits

Perk And Benefits 65

Professional Dev. N/A

Professional Dev.

Professional Dev. 54

Overall Culture at Rakuten Marketing vs Rakuten

/ 100

Rakuten Marketing

Employees at Rakuten Marketing rate their Overall Culture a 54/100, with Engineering and Marketing as the two departments that rate their experience the highest.

/ 100

Rakuten

Employees at Rakuten rate their Overall Culture a /100, with Customer Support and IT as the two departments that rate their experience the highest.

Overall Culture
Winner by 14%

Rakuten Marketing
Rakuten68

Employee Net Promoter Score at Rakuten Marketing vs Rakuten

-41

eNPS

Rakuten Marketing

4 Promoters 26%

1 Passives 7%

10 Detractors 67%

eNPS

Rakuten

66 Promoters 43%

41 Passives 27%

46 Detractors 30%

Employee Net Promoter Score
Winner by %

Rakuten Marketing
Rakuten13

Gender Score at Rakuten Marketing vs Rakuten

/ 100

Rakuten Marketing

Employees at Rakuten Marketing rate their Gender Score a 48/100.

/ 100

Rakuten

Employees at Rakuten rate their Gender Score a /100.

Gender Score
Winner by 19%

Rakuten Marketing
Rakuten67

Diversity Score at Rakuten Marketing vs Rakuten

Not enough ratings

Rakuten Marketing

Rakuten Marketing doesn't have enough ratings to calculate Diversity Score ratings.

Know someone that works there? Invite them to rate their experience.

Not enough ratings

Rakuten

Employees at Rakuten rate their Diversity Score a /100, with IT and Engineering as the two departments that rate their experience the highest.

Diversity Score
Winner

Rakuten60

Perk and Benefits Score at Rakuten Marketing vs Rakuten

/ 100

Rakuten Marketing

Employees at Rakuten Marketing rate their Perk and Benefits Score a 78/100, with Engineering as the department that rate their experience the highest.

Perk and Benefits Score
Winner by 13%

/ 100

Rakuten

Employees at Rakuten rate their Perk and Benefits Score a /100, with Customer Support and IT as the two departments that rate their experience the highest.

Rakuten Marketing
Rakuten65

Professional Development Score at Rakuten Marketing vs Rakuten

Not enough ratings

Rakuten Marketing

Rakuten Marketing doesn't have enough ratings to calculate Professional Development Score ratings.

Know someone that works there? Invite them to rate their experience.

Not enough ratings

Rakuten

Employees at Rakuten rate their Professional Development Score a /100, with Engineering as the department that rate their experience the highest.

Professional Development Score
Winner

Rakuten53

Leadership Culture Ratings vs Rakuten

Rakuten Marketing rates % lower than Rakuten on Leadership Culture Ratings vs Rakuten Ratings based on looking at 426 ratings from employees of the two companies. Ratings come from the answers to questions like "How would you rate your manager?" and "Do you approve of the job your executive team is doing at your company?".

Rakuten Marketing
Rakuten70

Compensation Culture Ratings vs Rakuten

Rakuten Marketing

66 / 100

Compensation Culture Ratings vs Rakuten
Winner by 5%

Rakuten

61 / 100

Rakuten Marketing rates % higher than Rakuten on Compensation Culture Ratings vs Rakuten Ratings based on looking at 277 ratings from employees of the two companies. Ratings come from the answers to questions like "Why do you feel undervalued and what would make you feel better about your compensation?" and "Does your company give annual bonuses?".

Rakuten Marketing
Rakuten61

Team Culture Ratings vs Rakuten

Rakuten Marketing rates % lower than Rakuten on Team Culture Ratings vs Rakuten Ratings based on looking at 219 ratings from employees of the two companies. Ratings come from the answers to questions like "Do you look forward to interacting with your coworkers?" and "What are some of the best things about your team?".

Rakuten Marketing
Rakuten71

Environment Culture Ratings vs Rakuten

Rakuten Marketing rates % lower than Rakuten on Environment Culture Ratings vs Rakuten Ratings based on looking at 221 ratings from employees of the two companies. Ratings come from the answers to questions like "Is your work environment positive or negative?" and "What needs to change to make the company culture better?".

Rakuten Marketing
Rakuten65

Sentiment Culture Ratings vs Rakuten

Rakuten Marketing rates % lower than Rakuten on Sentiment Culture Ratings vs Rakuten Ratings based on looking at 343 ratings from employees of the two companies. Ratings come from the answers to questions like "How confident are you about the future success of your company?" and "What would you most like to see improved at your company?".

Rakuten Marketing
Rakuten74