Aetna

EMPLOYEE PARTICIPANTS: 469

TOTAL RATINGS: 3750

Health Care Service Corporation (HCSC) Claimed Company

EMPLOYEE PARTICIPANTS: 90

TOTAL RATINGS: 1066

Aetna vs Health Care Service Corporation (HCSC)

Compare Aetna versus Health Care Service Corporation (HCSC) for CEO Rating, Overall Culture Score, Brand Ranking, and other ratings. Results were generated by 469 employees and customers of Aetna and 90 employees and customers of Health Care Service Corporation (HCSC).

Aetna

Aetna's brand is ranked #- in the list of Global Top 1000 Brands, as rated by customers of Aetna.

Health Care Service Corporation (HCSC)

Health Care Service Corporation (HCSC)'s brand is ranked #- in the list of Global Top 1000 Brands, as rated by customers of Health Care Service Corporation (HCSC).

1.6/5

Product Quality

3.3/5

1.5/5

Pricing

3.2/5

1.5/5

Customer Service

3.6/5

-67

NPS Score

14%	Promoters
5%	Passive
81%	Detractors

-18

NPS Score

38%	Promoters
6%	Passive
56%	Detractors

Net Promoter Score
Winner by 49

See how Aetna compares to its competitors

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Markel Corporation

See how Health Care Service Corporation (HCSC) compares to its competitors

Blue Shield of California

Humana

BlueCross BlueShield of South Carolina

Working at Aetna vs Working at Health Care Service Corporation (HCSC)

63 / 100

CEO Rating
Winner by 11%

Paula Steiner

52 / 100

CEO Rating

Aetna

Aetna doesn't have enough ratings to calculate the Team Culture Ratings.

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Health Care Service Corporation (HCSC)

Employees at Health Care Service Corporation (HCSC) rate their CEO, Paula Steiner, 52/100. This score is 11% lower than the scores of Aetna's CEO, Mark Bertolini. Employees in the Operations department rate Paula Steiner the highest.

CEO Score 63

CEO Score

CEO Score 52

Overall Culture 60

Overall Culture

Overall Culture 57

-15

eNPS

-32

Gender Score 63

Gender Score

Gender Score 61

Diversity Score 60

Diversity Score

Diversity Score 64

Perk And Benefits 57

Perk And Benefits

Perk And Benefits 61

Professional Dev. 54

Professional Dev.

Professional Dev. 55

Overall Culture at Aetna vs Health Care Service Corporation (HCSC)

/ 100

Aetna

Employees at Aetna rate their Overall Culture a 60/100, with IT and Product as the two departments that rate their experience the highest.

Overall Culture
Winner by 3%

/ 100

Health Care Service Corporation (HCSC)

Employees at Health Care Service Corporation (HCSC) rate their Overall Culture a /100, with Operations and Communications as the two departments that rate their experience the highest.

Aetna60
Health Care Service Corporation (HCSC)

Employee Net Promoter Score at Aetna vs Health Care Service Corporation (HCSC)

-15

eNPS

Aetna

114 Promoters 31%

84 Passives 23%

168 Detractors 46%

Employee Net Promoter Score
Winner by 17%

-32

eNPS

Health Care Service Corporation (HCSC)

19 Promoters 27%

10 Passives 14%

42 Detractors 59%

Aetna-15
Health Care Service Corporation (HCSC)

Gender Score at Aetna vs Health Care Service Corporation (HCSC)

/ 100

Aetna

Employees at Aetna rate their Gender Score a 63/100, with IT and Customer Success as the two departments that rate their experience the highest.

Gender Score
Winner by 2%

/ 100

Health Care Service Corporation (HCSC)

Employees at Health Care Service Corporation (HCSC) rate their Gender Score a /100, with Operations as the department that rate their experience the highest.

Aetna62
Health Care Service Corporation (HCSC)

Diversity Score at Aetna vs Health Care Service Corporation (HCSC)

/ 100

Aetna

Employees at Aetna rate their Diversity Score a 60/100, with IT and Engineering as the two departments that rate their experience the highest.

/ 100

Health Care Service Corporation (HCSC)

Employees at Health Care Service Corporation (HCSC) rate their Diversity Score a /100.

Diversity Score
Winner by 4%

Aetna
Health Care Service Corporation (HCSC)64

Perk and Benefits Score at Aetna vs Health Care Service Corporation (HCSC)

/ 100

Aetna

Employees at Aetna rate their Perk and Benefits Score a 57/100, with IT and Admin as the two departments that rate their experience the highest.

/ 100

Health Care Service Corporation (HCSC)

Employees at Health Care Service Corporation (HCSC) rate their Perk and Benefits Score a /100, with Operations and Communications as the two departments that rate their experience the highest.

Perk and Benefits Score
Winner by 4%

Aetna56
Health Care Service Corporation (HCSC)

Professional Development Score at Aetna vs Health Care Service Corporation (HCSC)

/ 100

Aetna

Employees at Aetna rate their Professional Development Score a 54/100, with Customer Support and Engineering as the two departments that rate their experience the highest.

/ 100

Health Care Service Corporation (HCSC)

Employees at Health Care Service Corporation (HCSC) rate their Professional Development Score a /100.

Professional Development Score
Winner by 1%

Aetna54
Health Care Service Corporation (HCSC)

Leadership Culture Ratings vs Health Care Service Corporation (HCSC)

Aetna

60 / 100

Leadership Culture Ratings vs Health Care Service Corporation (HCSC)
Winner by 5%

Health Care Service Corporation (HCSC)

55 / 100

Aetna rates % higher than Health Care Service Corporation (HCSC) on Leadership Culture Ratings vs Health Care Service Corporation (HCSC) Ratings based on looking at 1092 ratings from employees of the two companies. Ratings come from the answers to questions like "What do you like best about the leadership team?" and "Are your company's goals clear, and are you invested in them?".

Aetna60
Health Care Service Corporation (HCSC)

Compensation Culture Ratings vs Health Care Service Corporation (HCSC)

Aetna

53 / 100

Health Care Service Corporation (HCSC)

56 / 100

Aetna rates % lower than Health Care Service Corporation (HCSC) on Compensation Culture Ratings vs Health Care Service Corporation (HCSC) Ratings based on looking at 715 ratings from employees of the two companies. Ratings come from the answers to questions like "Are you satisfied with your Benefits?" and "How often do you get a raise?".

Aetna53
Health Care Service Corporation (HCSC)

Team Culture Ratings vs Health Care Service Corporation (HCSC)

Aetna

63 / 100

Team Culture Ratings vs Health Care Service Corporation (HCSC)
Winner by 9%

Health Care Service Corporation (HCSC)

54 / 100

Aetna rates % higher than Health Care Service Corporation (HCSC) on Team Culture Ratings vs Health Care Service Corporation (HCSC) Ratings based on looking at 609 ratings from employees of the two companies. Ratings come from the answers to questions like "What do your coworkers need to improve and how could you work together better?" and "What are some of the best things about your team?".

Aetna63
Health Care Service Corporation (HCSC)

Environment Culture Ratings vs Health Care Service Corporation (HCSC)

Aetna

66 / 100

Environment Culture Ratings vs Health Care Service Corporation (HCSC)
Winner by 2%

Health Care Service Corporation (HCSC)

64 / 100

Aetna rates % higher than Health Care Service Corporation (HCSC) on Environment Culture Ratings vs Health Care Service Corporation (HCSC) Ratings based on looking at 578 ratings from employees of the two companies. Ratings come from the answers to questions like "What's the work pace at your company?" and "What needs to change to make the company culture better?".

Aetna66
Health Care Service Corporation (HCSC)

Sentiment Culture Ratings vs Health Care Service Corporation (HCSC)

Aetna

61 / 100

Sentiment Culture Ratings vs Health Care Service Corporation (HCSC)
Winner by 7%

Health Care Service Corporation (HCSC)

54 / 100

Aetna rates % higher than Health Care Service Corporation (HCSC) on Sentiment Culture Ratings vs Health Care Service Corporation (HCSC) Ratings based on looking at 855 ratings from employees of the two companies. Ratings come from the answers to questions like "Are you typically excited about going to work each day?" and "What would you most like to see improved at your company?".

Aetna61
Health Care Service Corporation (HCSC)