Aircall

EMPLOYEE PARTICIPANTS: 6

TOTAL RATINGS: 75

Talkdesk Claimed Company

This companyis accepting feedback from verified employees EMPLOYEE PARTICIPANTS: 136

TOTAL RATINGS: 3793

Aircall vs Talkdesk

Compare Aircall versus Talkdesk for CEO Rating, Overall Culture Score, Brand Ranking, and other ratings. Results were generated by 6 employees and customers of Aircall and 136 employees and customers of Talkdesk.

Aircall

Aircall's brand is ranked #- in the list of Global Top 1000 Brands, as rated by customers of Aircall.

Talkdesk

Talkdesk's brand is ranked #934 in the list of Global Top 1000 Brands, as rated by customers of Talkdesk. Their current valuation is $400.00M.

4/5

Product Quality

4.1/5

3.9/5

Pricing

4.2/5

3.6/5

Customer Service

3.8/5

NPS Score

58%	Promoters
20%	Passive
22%	Detractors

NPS Score

63%	Promoters
17%	Passive
20%	Detractors

Net Promoter Score
Winner by 7

See how Aircall compares to its competitors

See how Talkdesk compares to its competitors

Working at Aircall vs Working at Talkdesk

67 / 100

CEO Rating

Tiago Paiva

84 / 100

CEO Rating
Winner by 17%

Aircall

Aircall doesn't have enough ratings to calculate the Team Culture Ratings.

Know someone that works there? Invite them to rate their experience.

Talkdesk

Employees at Talkdesk rate their CEO, Tiago Paiva, 84/100. This score is 17% higher than the scores of Aircall's CEO, Olivier Pailhes. Employees in the Customer Support and IT departments rate Tiago Paiva the highest.

CEO Score 67

CEO Score

CEO Score 84

Overall Culture 65

Overall Culture

Overall Culture 84

-17

eNPS

Gender Score N/A

Gender Score

Gender Score 83

Diversity Score N/A

Diversity Score

Diversity Score 84

Perk And Benefits 73

Perk And Benefits

Perk And Benefits 77

Professional Dev. N/A

Professional Dev.

Professional Dev. 83

Overall Culture at Aircall vs Talkdesk

/ 100

Aircall

Employees at Aircall rate their Overall Culture a 65/100.

/ 100

Talkdesk

Employees at Talkdesk rate their Overall Culture a /100, with Customer Support and Customer Success as the two departments that rate their experience the highest.

Overall Culture
Winner by 19%

Aircall65
Talkdesk

Employee Net Promoter Score at Aircall vs Talkdesk

-17

eNPS

Aircall

2 Promoters 33%

1 Passives 17%

3 Detractors 50%

eNPS

Talkdesk

83 Promoters 61%

37 Passives 27%

16 Detractors 12%

Employee Net Promoter Score
Winner by %

Aircall-17
Talkdesk

Gender Score at Aircall vs Talkdesk

Not enough ratings

Aircall

Aircall doesn't have enough ratings to calculate Gender Score ratings.

Know someone that works there? Invite them to rate their experience.

Not enough ratings

Talkdesk

Employees at Talkdesk rate their Gender Score a /100, with Customer Success and Engineering as the two departments that rate their experience the highest.

Gender Score
Winner

Talkdesk83

Diversity Score at Aircall vs Talkdesk

Not enough ratings

Aircall

Aircall doesn't have enough ratings to calculate Diversity Score ratings.

Know someone that works there? Invite them to rate their experience.

Not enough ratings

Talkdesk

Employees at Talkdesk rate their Diversity Score a /100, with IT and Operations as the two departments that rate their experience the highest.

Diversity Score
Winner

Talkdesk84

Perk and Benefits Score at Aircall vs Talkdesk

/ 100

Aircall

Employees at Aircall rate their Perk and Benefits Score a 73/100.

/ 100

Talkdesk

Employees at Talkdesk rate their Perk and Benefits Score a /100, with Customer Support and Operations as the two departments that rate their experience the highest.

Perk and Benefits Score
Winner by 4%

Aircall78
Talkdesk

Professional Development Score at Aircall vs Talkdesk

Not enough ratings

Aircall

Aircall doesn't have enough ratings to calculate Professional Development Score ratings.

Know someone that works there? Invite them to rate their experience.

Not enough ratings

Talkdesk

Employees at Talkdesk rate their Professional Development Score a /100, with Customer Success and Customer Support as the two departments that rate their experience the highest.

Professional Development Score
Winner

Talkdesk83

Leadership Culture Ratings vs Talkdesk

Aircall rates % lower than Talkdesk on Leadership Culture Ratings vs Talkdesk Ratings based on looking at 1034 ratings from employees of the two companies. Ratings come from the answers to questions like "Does Your Boss Hurt Your Company Culture?" and "How would you rate your CEO?".

Aircall63
Talkdesk

Compensation Culture Ratings vs Talkdesk

Aircall rates % lower than Talkdesk on Compensation Culture Ratings vs Talkdesk Ratings based on looking at 300 ratings from employees of the two companies. Ratings come from the answers to questions like "What is the best part about your compensation package?" and "Does your company give annual bonuses?".

Aircall66
Talkdesk

Team Culture Ratings vs Talkdesk

Aircall rates % lower than Talkdesk on Team Culture Ratings vs Talkdesk Ratings based on looking at 298 ratings from employees of the two companies. Ratings come from the answers to questions like "Do you look forward to interacting with your coworkers?" and "What do your coworkers need to improve and how could you work together better?".

Aircall87
Talkdesk

Environment Culture Ratings vs Talkdesk

Aircall rates % lower than Talkdesk on Environment Culture Ratings vs Talkdesk Ratings based on looking at 665 ratings from employees of the two companies. Ratings come from the answers to questions like "Does someone you work with closely, make you want to quit your job?" and "What is most positive about the culture and environment at your company?".

Aircall68
Talkdesk

Sentiment Culture Ratings vs Talkdesk

Aircall rates % lower than Talkdesk on Sentiment Culture Ratings vs Talkdesk Ratings based on looking at 418 ratings from employees of the two companies. Ratings come from the answers to questions like "How do your customers perceive your company?" and "What would you most like to see improved at your company?".

Aircall40
Talkdesk