American Eagle Outfitters Claimed Company

EMPLOYEE PARTICIPANTS: 712

TOTAL RATINGS: 5311

Pacific Sunwear

EMPLOYEE PARTICIPANTS: 19

TOTAL RATINGS: 181

American Eagle Outfitters vs Pacific Sunwear

Compare American Eagle Outfitters versus Pacific Sunwear for CEO Rating, Overall Culture Score, Brand Ranking, and other ratings. Results were generated by 712 employees and customers of American Eagle Outfitters and 19 employees and customers of Pacific Sunwear.

American Eagle Outfitters

American Eagle Outfitters's brand is ranked #25 in the list of Global Top 100 Brands, as rated by customers of American Eagle Outfitters. Their current market cap is $4.15B.

Pacific Sunwear

Pacific Sunwear's brand is ranked #- in the list of Global Top 1000 Brands, as rated by customers of Pacific Sunwear.

4.2/5

Product Quality

3.1/5

3.8/5

Pricing

3.1/5

4/5

Customer Service

2.8/5

NPS Score

63%	Promoters
18%	Passive
19%	Detractors

Net Promoter Score
Winner by 64

-20

NPS Score

40%	Promoters
0%	Passive
60%	Detractors

See how American Eagle Outfitters compares to its competitors

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See how Pacific Sunwear compares to its competitors

Working at American Eagle Outfitters vs Working at Pacific Sunwear

62 / 100

CEO Rating

James Gulmi

66 / 100

CEO Rating
Winner by 4%

American Eagle Outfitters

American Eagle Outfitters doesn't have enough ratings to calculate the Team Culture Ratings.

Know someone that works there? Invite them to rate their experience.

Pacific Sunwear

Employees at Pacific Sunwear rate their CEO, James Gulmi, 66/100. This score is 4% higher than the scores of American Eagle Outfitters' CEO, Jay Schottenstein. Employees in the Sales department rate James Gulmi the highest.

CEO Score 62

CEO Score

CEO Score 66

Overall Culture 62

Overall Culture

Overall Culture 62

-20

eNPS

-20

Gender Score 71

Gender Score

Gender Score 58

Diversity Score 72

Diversity Score

Diversity Score 63

Perk And Benefits 55

Perk And Benefits

Perk And Benefits 60

Professional Dev. 68

Professional Dev.

Professional Dev. N/A

Overall Culture at American Eagle Outfitters vs Pacific Sunwear

/ 100

American Eagle Outfitters

Employees at American Eagle Outfitters rate their Overall Culture a 62/100, with Customer Support and Marketing as the two departments that rate their experience the highest.

Tied

/ 100

Pacific Sunwear

Employees at Pacific Sunwear rate their Overall Culture a /100, with Sales as the department that rate their experience the highest.

Tied

American Eagle Outfitters62
Pacific Sunwear

Employee Net Promoter Score at American Eagle Outfitters vs Pacific Sunwear

-20

eNPS

American Eagle Outfitters

176 Promoters 30%

114 Passives 20%

287 Detractors 50%

Tied

-20

eNPS

Pacific Sunwear

3 Promoters 20%

6 Passives 40%

6 Detractors 40%

Tied

American Eagle Outfitters-20
Pacific Sunwear

Gender Score at American Eagle Outfitters vs Pacific Sunwear

/ 100

American Eagle Outfitters

Employees at American Eagle Outfitters rate their Gender Score a 71/100, with Customer Support and Marketing as the two departments that rate their experience the highest.

Gender Score
Winner by 13%

/ 100

Pacific Sunwear

Employees at Pacific Sunwear rate their Gender Score a /100.

American Eagle Outfitters71
Pacific Sunwear

Diversity Score at American Eagle Outfitters vs Pacific Sunwear

/ 100

American Eagle Outfitters

Employees at American Eagle Outfitters rate their Diversity Score a 72/100, with Marketing and Operations as the two departments that rate their experience the highest.

Diversity Score
Winner by 9%

/ 100

Pacific Sunwear

Employees at Pacific Sunwear rate their Diversity Score a /100, with Sales as the department that rate their experience the highest.

American Eagle Outfitters72
Pacific Sunwear

Perk and Benefits Score at American Eagle Outfitters vs Pacific Sunwear

/ 100

American Eagle Outfitters

Employees at American Eagle Outfitters rate their Perk and Benefits Score a 55/100, with Operations and Customer Support as the two departments that rate their experience the highest.

/ 100

Pacific Sunwear

Employees at Pacific Sunwear rate their Perk and Benefits Score a /100, with Sales as the department that rate their experience the highest.

Perk and Benefits Score
Winner by 5%

American Eagle Outfitters55
Pacific Sunwear

Professional Development Score at American Eagle Outfitters vs Pacific Sunwear

/ 100

American Eagle Outfitters

Employees at American Eagle Outfitters rate their Professional Development Score a 68/100, with Sales as the department that rate their experience the highest.

Professional Development Score
Winner

/ 100

Pacific Sunwear

Pacific Sunwear doesn't have enough ratings to calculate Professional Development Score ratings.

Know someone that works there? Invite them to rate their experience.

American Eagle Outfitters68

Leadership Culture Ratings vs Pacific Sunwear

American Eagle Outfitters

61 / 100

Pacific Sunwear

66 / 100

American Eagle Outfitters rates % lower than Pacific Sunwear on Leadership Culture Ratings vs Pacific Sunwear Ratings based on looking at 1252 ratings from employees of the two companies. Ratings come from the answers to questions like "How would you rate your manager?" and "Do you approve of your CEOs management style?".

American Eagle Outfitters61
Pacific Sunwear

Compensation Culture Ratings vs Pacific Sunwear

American Eagle Outfitters

52 / 100

Pacific Sunwear

54 / 100

American Eagle Outfitters rates % lower than Pacific Sunwear on Compensation Culture Ratings vs Pacific Sunwear Ratings based on looking at 830 ratings from employees of the two companies. Ratings come from the answers to questions like "Are you satisfied with your Benefits?" and "Does your company give annual bonuses?".

American Eagle Outfitters52
Pacific Sunwear

Team Culture Ratings vs Pacific Sunwear

American Eagle Outfitters

67 / 100

Team Culture Ratings vs Pacific Sunwear
Winner by 7%

Pacific Sunwear

60 / 100

American Eagle Outfitters rates % higher than Pacific Sunwear on Team Culture Ratings vs Pacific Sunwear Ratings based on looking at 700 ratings from employees of the two companies. Ratings come from the answers to questions like "Are your company's meetings effective?" and "Does Your Boss Hurt Your Company Culture?".

American Eagle Outfitters67
Pacific Sunwear

Environment Culture Ratings vs Pacific Sunwear

American Eagle Outfitters

71 / 100

Environment Culture Ratings vs Pacific Sunwear
Winner by 12%

Pacific Sunwear

59 / 100

American Eagle Outfitters rates % higher than Pacific Sunwear on Environment Culture Ratings vs Pacific Sunwear Ratings based on looking at 643 ratings from employees of the two companies. Ratings come from the answers to questions like "What's the work pace at your company?" and "Is your work environment positive or negative?".

American Eagle Outfitters71
Pacific Sunwear

Sentiment Culture Ratings vs Pacific Sunwear

American Eagle Outfitters

62 / 100

Pacific Sunwear

65 / 100

American Eagle Outfitters rates % lower than Pacific Sunwear on Sentiment Culture Ratings vs Pacific Sunwear Ratings based on looking at 1100 ratings from employees of the two companies. Ratings come from the answers to questions like "What do you like best about your company?" and "What would you most like to see improved at your company?".

American Eagle Outfitters62
Pacific Sunwear