American Eagle Outfitters Claimed Company

EMPLOYEE PARTICIPANTS: 733

TOTAL RATINGS: 5457

Gap Inc. Claimed Company

EMPLOYEE PARTICIPANTS: 697

TOTAL RATINGS: 5849

American Eagle Outfitters vs Gap Inc.

Compare American Eagle Outfitters versus Gap Inc. for CEO Rating, Overall Culture Score, Brand Ranking, and other ratings. Results were generated by 733 employees and customers of American Eagle Outfitters and 697 employees and customers of Gap Inc..

American Eagle Outfitters

American Eagle Outfitters's brand is ranked #25 in the list of Global Top 100 Brands, as rated by customers of American Eagle Outfitters. Their current market cap is $4.15B.

Gap Inc.

Gap Inc.'s brand is ranked #134 in the list of Global Top 1000 Brands, as rated by customers of Gap Inc.. Their current market cap is $3.54B.

4.2/5

Product Quality

3.7/5

3.8/5

Pricing

3.5/5

4/5

Customer Service

3.6/5

NPS Score

63%	Promoters
18%	Passive
19%	Detractors

Net Promoter Score
Winner by 37

NPS Score

42%	Promoters
23%	Passive
35%	Detractors

See how American Eagle Outfitters compares to its competitors

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Abercrombie & Fitch Company

Working at American Eagle Outfitters vs Working at Gap Inc.

62 / 100

CEO Rating

Richard Dickson

66 / 100

CEO Rating
Winner by 4%

American Eagle Outfitters

American Eagle Outfitters doesn't have enough ratings to calculate the Team Culture Ratings.

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Gap Inc.

Employees at Gap Inc. rate their CEO, Richard Dickson, 66/100. This score is 4% higher than the scores of American Eagle Outfitters' CEO, Jay Schottenstein. Employees in the IT and Sales departments rate Richard Dickson the highest.

CEO Score 62

CEO Score

CEO Score 66

Overall Culture 62

Overall Culture

Overall Culture 65

-20

eNPS

-8

Gender Score 71

Gender Score

Gender Score 68

Diversity Score 71

Diversity Score

Diversity Score 61

Perk And Benefits 54

Perk And Benefits

Perk And Benefits 60

Professional Dev. 56

Professional Dev.

Professional Dev. 50

Overall Culture at American Eagle Outfitters vs Gap Inc.

/ 100

American Eagle Outfitters

Employees at American Eagle Outfitters rate their Overall Culture a 62/100, with Customer Support and Marketing as the two departments that rate their experience the highest.

/ 100

Gap Inc.

Employees at Gap Inc. rate their Overall Culture a /100, with Product and Marketing as the two departments that rate their experience the highest.

Overall Culture
Winner by 3%

American Eagle Outfitters62
Gap Inc.

Employee Net Promoter Score at American Eagle Outfitters vs Gap Inc.

-20

eNPS

American Eagle Outfitters

181 Promoters 30%

117 Passives 20%

294 Detractors 50%

-8

eNPS

Gap Inc.

190 Promoters 35%

119 Passives 22%

235 Detractors 43%

Employee Net Promoter Score
Winner by %

American Eagle Outfitters-20
Gap Inc.-10

Gender Score at American Eagle Outfitters vs Gap Inc.

/ 100

American Eagle Outfitters

Employees at American Eagle Outfitters rate their Gender Score a 71/100, with Customer Support and Marketing as the two departments that rate their experience the highest.

Gender Score
Winner by 3%

/ 100

Gap Inc.

Employees at Gap Inc. rate their Gender Score a /100, with Operations and Product as the two departments that rate their experience the highest.

American Eagle Outfitters
Gap Inc.68

Diversity Score at American Eagle Outfitters vs Gap Inc.

/ 100

American Eagle Outfitters

Employees at American Eagle Outfitters rate their Diversity Score a 71/100, with Marketing and Operations as the two departments that rate their experience the highest.

Diversity Score
Winner by 10%

/ 100

Gap Inc.

Employees at Gap Inc. rate their Diversity Score a /100, with Product and IT as the two departments that rate their experience the highest.

American Eagle Outfitters
Gap Inc.61

Perk and Benefits Score at American Eagle Outfitters vs Gap Inc.

/ 100

American Eagle Outfitters

Employees at American Eagle Outfitters rate their Perk and Benefits Score a 54/100, with Operations and Customer Support as the two departments that rate their experience the highest.

/ 100

Gap Inc.

Employees at Gap Inc. rate their Perk and Benefits Score a /100, with Product and Marketing as the two departments that rate their experience the highest.

Perk and Benefits Score
Winner by 6%

American Eagle Outfitters
Gap Inc.60

Professional Development Score at American Eagle Outfitters vs Gap Inc.

/ 100

American Eagle Outfitters

Employees at American Eagle Outfitters rate their Professional Development Score a 56/100, with Sales as the department that rate their experience the highest.

Professional Development Score
Winner by 6%

/ 100

Gap Inc.

Employees at Gap Inc. rate their Professional Development Score a /100, with Product and IT as the two departments that rate their experience the highest.

American Eagle Outfitters55
Gap Inc.

Leadership Culture Ratings vs Gap Inc.

American Eagle Outfitters

60 / 100

Gap Inc.

63 / 100

American Eagle Outfitters rates % lower than Gap Inc. on Leadership Culture Ratings vs Gap Inc. Ratings based on looking at 2498 ratings from employees of the two companies. Ratings come from the answers to questions like "Are your company's goals clear, and are you invested in them?" and "What does the leadership team need to get better at?".

American Eagle Outfitters60
Gap Inc.63

Compensation Culture Ratings vs Gap Inc.

American Eagle Outfitters

52 / 100

Gap Inc.

57 / 100

American Eagle Outfitters rates % lower than Gap Inc. on Compensation Culture Ratings vs Gap Inc. Ratings based on looking at 1719 ratings from employees of the two companies. Ratings come from the answers to questions like "Are you satisfied with your stock/equity compensation?" and "Do you believe you're paid fairly?".

American Eagle Outfitters
Gap Inc.57

Team Culture Ratings vs Gap Inc.

American Eagle Outfitters

67 / 100

Gap Inc.

69 / 100

American Eagle Outfitters rates % lower than Gap Inc. on Team Culture Ratings vs Gap Inc. Ratings based on looking at 1474 ratings from employees of the two companies. Ratings come from the answers to questions like "How would you rate the quality of your coworkers?" and "Does Your Boss Hurt Your Company Culture?".

American Eagle Outfitters67
Gap Inc.

Environment Culture Ratings vs Gap Inc.

American Eagle Outfitters

71 / 100

Gap Inc.

71 / 100

Tied

American Eagle Outfitters tied with Gap Inc. on Environment Culture Ratings vs Gap Inc. Ratings based on looking at 1388 ratings from employees of the two companies. Ratings come from the answers to questions like "What needs to change to make the company culture better?" and "What is most positive about the culture and environment at your company?".

American Eagle Outfitters71
Gap Inc.

Sentiment Culture Ratings vs Gap Inc.

American Eagle Outfitters

62 / 100

Gap Inc.

65 / 100

American Eagle Outfitters rates % lower than Gap Inc. on Sentiment Culture Ratings vs Gap Inc. Ratings based on looking at 2199 ratings from employees of the two companies. Ratings come from the answers to questions like "Are you typically excited about going to work each day?" and "What do you like best about your company?".

American Eagle Outfitters62
Gap Inc.