American Eagle Outfitters Claimed Company

EMPLOYEE PARTICIPANTS: 712

TOTAL RATINGS: 5311

Gap Inc. Claimed Company

EMPLOYEE PARTICIPANTS: 682

TOTAL RATINGS: 5765

American Eagle Outfitters vs Gap Inc.

Compare American Eagle Outfitters versus Gap Inc. for CEO Rating, Overall Culture Score, Brand Ranking, and other ratings. Results were generated by 712 employees and customers of American Eagle Outfitters and 682 employees and customers of Gap Inc..

American Eagle Outfitters

American Eagle Outfitters's brand is ranked #25 in the list of Global Top 100 Brands, as rated by customers of American Eagle Outfitters. Their current market cap is $4.15B.

Gap Inc.

Gap Inc.'s brand is ranked #134 in the list of Global Top 1000 Brands, as rated by customers of Gap Inc.. Their current market cap is $3.54B.

4.2/5

Product Quality

3.7/5

3.8/5

Pricing

3.5/5

4/5

Customer Service

3.6/5

NPS Score

63%	Promoters
18%	Passive
19%	Detractors

Net Promoter Score
Winner by 37

NPS Score

42%	Promoters
23%	Passive
35%	Detractors

See how American Eagle Outfitters compares to its competitors

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Abercrombie & Fitch Company

Working at American Eagle Outfitters vs Working at Gap Inc.

62 / 100

CEO Rating

Richard Dickson

66 / 100

CEO Rating
Winner by 4%

American Eagle Outfitters

American Eagle Outfitters doesn't have enough ratings to calculate the Team Culture Ratings.

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Gap Inc.

Employees at Gap Inc. rate their CEO, Richard Dickson, 66/100. This score is 4% higher than the scores of American Eagle Outfitters' CEO, Jay Schottenstein. Employees in the IT and Sales departments rate Richard Dickson the highest.

CEO Score 62

CEO Score

CEO Score 66

Overall Culture 62

Overall Culture

Overall Culture 64

-20

eNPS

-8

Gender Score 71

Gender Score

Gender Score 68

Diversity Score 72

Diversity Score

Diversity Score 61

Perk And Benefits 55

Perk And Benefits

Perk And Benefits 60

Professional Dev. 68

Professional Dev.

Professional Dev. 51

Overall Culture at American Eagle Outfitters vs Gap Inc.

/ 100

American Eagle Outfitters

Employees at American Eagle Outfitters rate their Overall Culture a 62/100, with Customer Support and Marketing as the two departments that rate their experience the highest.

/ 100

Gap Inc.

Employees at Gap Inc. rate their Overall Culture a /100, with Product and Marketing as the two departments that rate their experience the highest.

Overall Culture
Winner by 2%

American Eagle Outfitters62
Gap Inc.64

Employee Net Promoter Score at American Eagle Outfitters vs Gap Inc.

-20

eNPS

American Eagle Outfitters

176 Promoters 30%

114 Passives 20%

287 Detractors 50%

-8

eNPS

Gap Inc.

185 Promoters 35%

118 Passives 22%

231 Detractors 43%

Employee Net Promoter Score
Winner by %

American Eagle Outfitters-20
Gap Inc.

Gender Score at American Eagle Outfitters vs Gap Inc.

/ 100

American Eagle Outfitters

Employees at American Eagle Outfitters rate their Gender Score a 71/100, with Customer Support and Marketing as the two departments that rate their experience the highest.

Gender Score
Winner by 3%

/ 100

Gap Inc.

Employees at Gap Inc. rate their Gender Score a /100, with Operations and Product as the two departments that rate their experience the highest.

American Eagle Outfitters
Gap Inc.68

Diversity Score at American Eagle Outfitters vs Gap Inc.

/ 100

American Eagle Outfitters

Employees at American Eagle Outfitters rate their Diversity Score a 72/100, with Marketing and Operations as the two departments that rate their experience the highest.

Diversity Score
Winner by 11%

/ 100

Gap Inc.

Employees at Gap Inc. rate their Diversity Score a /100, with Product and IT as the two departments that rate their experience the highest.

American Eagle Outfitters
Gap Inc.61

Perk and Benefits Score at American Eagle Outfitters vs Gap Inc.

/ 100

American Eagle Outfitters

Employees at American Eagle Outfitters rate their Perk and Benefits Score a 55/100, with Operations and Customer Support as the two departments that rate their experience the highest.

/ 100

Gap Inc.

Employees at Gap Inc. rate their Perk and Benefits Score a /100, with Product and Marketing as the two departments that rate their experience the highest.

Perk and Benefits Score
Winner by 5%

American Eagle Outfitters55
Gap Inc.

Professional Development Score at American Eagle Outfitters vs Gap Inc.

/ 100

American Eagle Outfitters

Employees at American Eagle Outfitters rate their Professional Development Score a 68/100, with Sales as the department that rate their experience the highest.

Professional Development Score
Winner by 17%

/ 100

Gap Inc.

Employees at Gap Inc. rate their Professional Development Score a /100, with Product and Sales as the two departments that rate their experience the highest.

American Eagle Outfitters68
Gap Inc.

Leadership Culture Ratings vs Gap Inc.

American Eagle Outfitters

61 / 100

Gap Inc.

63 / 100

American Eagle Outfitters rates % lower than Gap Inc. on Leadership Culture Ratings vs Gap Inc. Ratings based on looking at 2450 ratings from employees of the two companies. Ratings come from the answers to questions like "Are your company's goals clear, and are you invested in them?" and "How would you rate your CEO?".

American Eagle Outfitters61
Gap Inc.

Compensation Culture Ratings vs Gap Inc.

American Eagle Outfitters

52 / 100

Gap Inc.

57 / 100

American Eagle Outfitters rates % lower than Gap Inc. on Compensation Culture Ratings vs Gap Inc. Ratings based on looking at 1692 ratings from employees of the two companies. Ratings come from the answers to questions like "Do you believe you're paid fairly?" and "How often do you get a raise?".

American Eagle Outfitters52
Gap Inc.

Team Culture Ratings vs Gap Inc.

American Eagle Outfitters

67 / 100

Gap Inc.

69 / 100

American Eagle Outfitters rates % lower than Gap Inc. on Team Culture Ratings vs Gap Inc. Ratings based on looking at 1453 ratings from employees of the two companies. Ratings come from the answers to questions like "Do you look forward to interacting with your coworkers?" and "How would you rate the quality of your coworkers?".

American Eagle Outfitters67
Gap Inc.

Environment Culture Ratings vs Gap Inc.

American Eagle Outfitters

71 / 100

Gap Inc.

71 / 100

Tied

American Eagle Outfitters tied with Gap Inc. on Environment Culture Ratings vs Gap Inc. Ratings based on looking at 1367 ratings from employees of the two companies. Ratings come from the answers to questions like "Is your work environment positive or negative?" and "On average, how many hours do you work a day?".

American Eagle Outfitters71
Gap Inc.

Sentiment Culture Ratings vs Gap Inc.

American Eagle Outfitters

62 / 100

Gap Inc.

65 / 100

American Eagle Outfitters rates % lower than Gap Inc. on Sentiment Culture Ratings vs Gap Inc. Ratings based on looking at 2151 ratings from employees of the two companies. Ratings come from the answers to questions like "What do you like best about your company?" and "How confident are you about the future success of your company?".

American Eagle Outfitters62
Gap Inc.65