Gap Inc. Claimed Company

EMPLOYEE PARTICIPANTS: 688

TOTAL RATINGS: 5786

J. Crew Claimed Company

EMPLOYEE PARTICIPANTS: 317

TOTAL RATINGS: 2149

Gap Inc. vs J. Crew

Compare Gap Inc. versus J. Crew for CEO Rating, Overall Culture Score, Brand Ranking, and other ratings. Results were generated by 688 employees and customers of Gap Inc. and 317 employees and customers of J. Crew.

Gap Inc.

Gap Inc.'s brand is ranked #134 in the list of Global Top 1000 Brands, as rated by customers of Gap Inc.. Their current market cap is $3.54B.

J. Crew

J. Crew's brand is ranked #- in the list of Global Top 1000 Brands, as rated by customers of J. Crew.

3.7/5

Product Quality

3.9/5

3.5/5

Pricing

3.8/5

3.6/5

Customer Service

3.9/5

NPS Score

42%	Promoters
23%	Passive
35%	Detractors

NPS Score

52%	Promoters
20%	Passive
28%	Detractors

Net Promoter Score
Winner by 17

See how Gap Inc. compares to its competitors

Macy's

Abercrombie & Fitch Company

See how J. Crew compares to its competitors

Macy's

Abercrombie & Fitch Company

Aeropostale

American Eagle Outfitters

Club Monaco

Joe's Jeans

Lacoste

Working at Gap Inc. vs Working at J. Crew

66 / 100

CEO Rating
Winner by 3%

James Brett

63 / 100

CEO Rating

Gap Inc.

Gap Inc. doesn't have enough ratings to calculate the Team Culture Ratings.

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J. Crew

Employees at J. Crew rate their CEO, James Brett, 63/100. This score is 3% lower than the scores of Gap Inc. CEO, Richard Dickson. Employees in the Sales and Operations departments rate James Brett the highest.

CEO Score 66

CEO Score

CEO Score 63

Overall Culture 64

Overall Culture

Overall Culture 60

-8

eNPS

-21

Gender Score 68

Gender Score

Gender Score 52

Diversity Score 61

Diversity Score

Diversity Score 52

Perk And Benefits 60

Perk And Benefits

Perk And Benefits 58

Professional Dev. 51

Professional Dev.

Professional Dev. 41

Overall Culture at Gap Inc. vs J. Crew

/ 100

Gap Inc.

Employees at Gap Inc. rate their Overall Culture a 64/100, with Product and Marketing as the two departments that rate their experience the highest.

Overall Culture
Winner by 4%

/ 100

J. Crew

Employees at J. Crew rate their Overall Culture a /100, with IT and Operations as the two departments that rate their experience the highest.

Gap Inc.64
J. Crew

Employee Net Promoter Score at Gap Inc. vs J. Crew

-8

eNPS

Gap Inc.

187 Promoters 35%

119 Passives 22%

233 Detractors 43%

Employee Net Promoter Score
Winner by 13%

-21

eNPS

J. Crew

67 Promoters 29%

46 Passives 21%

115 Detractors 50%

Gap Inc.-9
J. Crew

Gender Score at Gap Inc. vs J. Crew

/ 100

Gap Inc.

Employees at Gap Inc. rate their Gender Score a 68/100, with Operations and Product as the two departments that rate their experience the highest.

Gender Score
Winner by 16%

/ 100

J. Crew

Employees at J. Crew rate their Gender Score a /100, with Operations and Sales as the two departments that rate their experience the highest.

Gap Inc.
J. Crew52

Diversity Score at Gap Inc. vs J. Crew

/ 100

Gap Inc.

Employees at Gap Inc. rate their Diversity Score a 61/100, with Product and IT as the two departments that rate their experience the highest.

Diversity Score
Winner by 9%

/ 100

J. Crew

Employees at J. Crew rate their Diversity Score a /100, with Operations and Sales as the two departments that rate their experience the highest.

Gap Inc.61
J. Crew

Perk and Benefits Score at Gap Inc. vs J. Crew

/ 100

Gap Inc.

Employees at Gap Inc. rate their Perk and Benefits Score a 60/100, with Product and Marketing as the two departments that rate their experience the highest.

Perk and Benefits Score
Winner by 2%

/ 100

J. Crew

Employees at J. Crew rate their Perk and Benefits Score a /100, with Operations and Sales as the two departments that rate their experience the highest.

Gap Inc.59
J. Crew

Professional Development Score at Gap Inc. vs J. Crew

/ 100

Gap Inc.

Employees at Gap Inc. rate their Professional Development Score a 51/100, with Product and Sales as the two departments that rate their experience the highest.

Professional Development Score
Winner by 10%

/ 100

J. Crew

Employees at J. Crew rate their Professional Development Score a /100, with Sales as the department that rate their experience the highest.

Gap Inc.50
J. Crew

Leadership Culture Ratings vs J. Crew

Gap Inc.

63 / 100

Leadership Culture Ratings vs J. Crew
Winner by 6%

J. Crew

57 / 100

Gap Inc. rates % higher than J. Crew on Leadership Culture Ratings vs J. Crew Ratings based on looking at 1736 ratings from employees of the two companies. Ratings come from the answers to questions like "Do you feel comfortable giving your boss negative feedback?" and "How would you rate your executive team?".

Gap Inc.63
J. Crew

Compensation Culture Ratings vs J. Crew

Tied

Gap Inc. tied with J. Crew on Compensation Culture Ratings vs J. Crew Ratings based on looking at 1194 ratings from employees of the two companies. Ratings come from the answers to questions like "How often do you get a raise?" and "Why do you feel undervalued and what would make you feel better about your compensation?".

Gap Inc.57
J. Crew

Team Culture Ratings vs J. Crew

Gap Inc.

69 / 100

Team Culture Ratings vs J. Crew
Winner by 6%

J. Crew

63 / 100

Gap Inc. rates % higher than J. Crew on Team Culture Ratings vs J. Crew Ratings based on looking at 1038 ratings from employees of the two companies. Ratings come from the answers to questions like "Are your company's meetings effective?" and "How would you rate the quality of your coworkers?".

Gap Inc.
J. Crew63

Environment Culture Ratings vs J. Crew

Gap Inc.

71 / 100

Environment Culture Ratings vs J. Crew
Winner by 2%

J. Crew

69 / 100

Gap Inc. rates % higher than J. Crew on Environment Culture Ratings vs J. Crew Ratings based on looking at 990 ratings from employees of the two companies. Ratings come from the answers to questions like "What needs to change to make the company culture better?" and "What's the work pace at your company?".

Gap Inc.
J. Crew69

Sentiment Culture Ratings vs J. Crew

Gap Inc.

65 / 100

Sentiment Culture Ratings vs J. Crew
Winner by 3%

J. Crew

62 / 100

Gap Inc. rates % higher than J. Crew on Sentiment Culture Ratings vs J. Crew Ratings based on looking at 1542 ratings from employees of the two companies. Ratings come from the answers to questions like "What's going wrong and how can it be improved?" and "What do you like best about your company?".

Gap Inc.65
J. Crew