American Eagle Outfitters Claimed Company

EMPLOYEE PARTICIPANTS: 712

TOTAL RATINGS: 5311

J. Crew Claimed Company

EMPLOYEE PARTICIPANTS: 315

TOTAL RATINGS: 2143

American Eagle Outfitters vs J. Crew

Compare American Eagle Outfitters versus J. Crew for CEO Rating, Overall Culture Score, Brand Ranking, and other ratings. Results were generated by 712 employees and customers of American Eagle Outfitters and 315 employees and customers of J. Crew.

American Eagle Outfitters

American Eagle Outfitters's brand is ranked #25 in the list of Global Top 100 Brands, as rated by customers of American Eagle Outfitters. Their current market cap is $4.15B.

J. Crew

J. Crew's brand is ranked #- in the list of Global Top 1000 Brands, as rated by customers of J. Crew.

4.2/5

Product Quality

3.9/5

3.8/5

Pricing

3.8/5

4/5

Customer Service

3.9/5

NPS Score

63%	Promoters
18%	Passive
19%	Detractors

Net Promoter Score
Winner by 21

NPS Score

52%	Promoters
19%	Passive
29%	Detractors

See how American Eagle Outfitters compares to its competitors

Latch

H&M

Abercrombie & Fitch Company

Working at American Eagle Outfitters vs Working at J. Crew

62 / 100

CEO Rating

James Brett

64 / 100

CEO Rating
Winner by 2%

American Eagle Outfitters

American Eagle Outfitters doesn't have enough ratings to calculate the Team Culture Ratings.

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J. Crew

Employees at J. Crew rate their CEO, James Brett, 64/100. This score is 2% higher than the scores of American Eagle Outfitters' CEO, Jay Schottenstein. Employees in the Sales and Operations departments rate James Brett the highest.

CEO Score 62

CEO Score

CEO Score 64

Overall Culture 62

Overall Culture

Overall Culture 60

-20

eNPS

-20

Gender Score 71

Gender Score

Gender Score 52

Diversity Score 72

Diversity Score

Diversity Score 52

Perk And Benefits 55

Perk And Benefits

Perk And Benefits 58

Professional Dev. 68

Professional Dev.

Professional Dev. 41

Overall Culture at American Eagle Outfitters vs J. Crew

/ 100

American Eagle Outfitters

Employees at American Eagle Outfitters rate their Overall Culture a 62/100, with Customer Support and Marketing as the two departments that rate their experience the highest.

Overall Culture
Winner by 2%

/ 100

J. Crew

Employees at J. Crew rate their Overall Culture a /100, with IT and Operations as the two departments that rate their experience the highest.

American Eagle Outfitters62
J. Crew

Employee Net Promoter Score at American Eagle Outfitters vs J. Crew

-20

eNPS

American Eagle Outfitters

176 Promoters 30%

114 Passives 20%

287 Detractors 50%

Tied

-20

eNPS

J. Crew

67 Promoters 30%

46 Passives 20%

114 Detractors 50%

Tied

American Eagle Outfitters-20
J. Crew

Gender Score at American Eagle Outfitters vs J. Crew

/ 100

American Eagle Outfitters

Employees at American Eagle Outfitters rate their Gender Score a 71/100, with Customer Support and Marketing as the two departments that rate their experience the highest.

Gender Score
Winner by 19%

/ 100

J. Crew

Employees at J. Crew rate their Gender Score a /100, with Operations and Sales as the two departments that rate their experience the highest.

American Eagle Outfitters
J. Crew52

Diversity Score at American Eagle Outfitters vs J. Crew

/ 100

American Eagle Outfitters

Employees at American Eagle Outfitters rate their Diversity Score a 72/100, with Marketing and Operations as the two departments that rate their experience the highest.

Diversity Score
Winner by 20%

/ 100

J. Crew

Employees at J. Crew rate their Diversity Score a /100, with Operations and Sales as the two departments that rate their experience the highest.

American Eagle Outfitters72
J. Crew

Perk and Benefits Score at American Eagle Outfitters vs J. Crew

/ 100

American Eagle Outfitters

Employees at American Eagle Outfitters rate their Perk and Benefits Score a 55/100, with Operations and Customer Support as the two departments that rate their experience the highest.

/ 100

J. Crew

Employees at J. Crew rate their Perk and Benefits Score a /100, with Operations and Sales as the two departments that rate their experience the highest.

Perk and Benefits Score
Winner by 3%

American Eagle Outfitters55
J. Crew

Professional Development Score at American Eagle Outfitters vs J. Crew

/ 100

American Eagle Outfitters

Employees at American Eagle Outfitters rate their Professional Development Score a 68/100, with Sales as the department that rate their experience the highest.

Professional Development Score
Winner by 27%

/ 100

J. Crew

Employees at J. Crew rate their Professional Development Score a /100, with Sales as the department that rate their experience the highest.

American Eagle Outfitters68
J. Crew

Leadership Culture Ratings vs J. Crew

American Eagle Outfitters

61 / 100

Leadership Culture Ratings vs J. Crew
Winner by 4%

J. Crew

57 / 100

American Eagle Outfitters rates % higher than J. Crew on Leadership Culture Ratings vs J. Crew Ratings based on looking at 1699 ratings from employees of the two companies. Ratings come from the answers to questions like "What do you like best about the leadership team?" and "Do Your Company Leaders Do What They Should to Retain You as an Employee?".

American Eagle Outfitters61
J. Crew

Compensation Culture Ratings vs J. Crew

American Eagle Outfitters

52 / 100

J. Crew

57 / 100

American Eagle Outfitters rates % lower than J. Crew on Compensation Culture Ratings vs J. Crew Ratings based on looking at 1109 ratings from employees of the two companies. Ratings come from the answers to questions like "What is the best part about your compensation package?" and "How often do you get a raise?".

American Eagle Outfitters52
J. Crew

Team Culture Ratings vs J. Crew

American Eagle Outfitters

67 / 100

Team Culture Ratings vs J. Crew
Winner by 4%

J. Crew

63 / 100

American Eagle Outfitters rates % higher than J. Crew on Team Culture Ratings vs J. Crew Ratings based on looking at 939 ratings from employees of the two companies. Ratings come from the answers to questions like "Does Your Boss Hurt Your Company Culture?" and "Do you look forward to interacting with your coworkers?".

American Eagle Outfitters67
J. Crew

Environment Culture Ratings vs J. Crew

American Eagle Outfitters

71 / 100

Environment Culture Ratings vs J. Crew
Winner by 2%

J. Crew

69 / 100

American Eagle Outfitters rates % higher than J. Crew on Environment Culture Ratings vs J. Crew Ratings based on looking at 867 ratings from employees of the two companies. Ratings come from the answers to questions like "What is most positive about the culture and environment at your company?" and "Is your work environment positive or negative?".

American Eagle Outfitters71
J. Crew

Sentiment Culture Ratings vs J. Crew

American Eagle Outfitters

62 / 100

J. Crew

62 / 100

Tied

American Eagle Outfitters tied with J. Crew on Sentiment Culture Ratings vs J. Crew Ratings based on looking at 1521 ratings from employees of the two companies. Ratings come from the answers to questions like "What do you like best about your company?" and "What makes you most happy at work?".

American Eagle Outfitters62
J. Crew