American Eagle Outfitters Claimed Company

EMPLOYEE PARTICIPANTS: 729

TOTAL RATINGS: 5450

J. Crew Claimed Company

EMPLOYEE PARTICIPANTS: 319

TOTAL RATINGS: 2151

American Eagle Outfitters vs J. Crew

Compare American Eagle Outfitters versus J. Crew for CEO Rating, Overall Culture Score, Brand Ranking, and other ratings. Results were generated by 729 employees and customers of American Eagle Outfitters and 319 employees and customers of J. Crew.

American Eagle Outfitters

American Eagle Outfitters's brand is ranked #25 in the list of Global Top 100 Brands, as rated by customers of American Eagle Outfitters. Their current market cap is $4.15B.

J. Crew

J. Crew's brand is ranked #- in the list of Global Top 1000 Brands, as rated by customers of J. Crew.

4.2/5

Product Quality

3.9/5

3.8/5

Pricing

3.8/5

4/5

Customer Service

3.9/5

NPS Score

63%	Promoters
18%	Passive
19%	Detractors

Net Promoter Score
Winner by 21

NPS Score

51%	Promoters
21%	Passive
28%	Detractors

See how American Eagle Outfitters compares to its competitors

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See how J. Crew compares to its competitors

Macy's

Abercrombie & Fitch Company

Working at American Eagle Outfitters vs Working at J. Crew

62 / 100

CEO Rating

James Brett

63 / 100

CEO Rating
Winner by 1%

American Eagle Outfitters

American Eagle Outfitters doesn't have enough ratings to calculate the Team Culture Ratings.

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J. Crew

Employees at J. Crew rate their CEO, James Brett, 63/100. This score is 1% higher than the scores of American Eagle Outfitters' CEO, Jay Schottenstein. Employees in the Sales and Operations departments rate James Brett the highest.

CEO Score 62

CEO Score

CEO Score 63

Overall Culture 62

Overall Culture

Overall Culture 60

-20

eNPS

-21

Gender Score 71

Gender Score

Gender Score 52

Diversity Score 72

Diversity Score

Diversity Score 52

Perk And Benefits 54

Perk And Benefits

Perk And Benefits 58

Professional Dev. 56

Professional Dev.

Professional Dev. 41

Overall Culture at American Eagle Outfitters vs J. Crew

/ 100

American Eagle Outfitters

Employees at American Eagle Outfitters rate their Overall Culture a 62/100, with Customer Support and Marketing as the two departments that rate their experience the highest.

Overall Culture
Winner by 2%

/ 100

J. Crew

Employees at J. Crew rate their Overall Culture a /100, with IT and Operations as the two departments that rate their experience the highest.

American Eagle Outfitters62
J. Crew60

Employee Net Promoter Score at American Eagle Outfitters vs J. Crew

-20

eNPS

American Eagle Outfitters

180 Promoters 30%

117 Passives 20%

293 Detractors 50%

Employee Net Promoter Score
Winner by 1%

-21

eNPS

J. Crew

67 Promoters 29%

46 Passives 21%

115 Detractors 50%

American Eagle Outfitters-20
J. Crew

Gender Score at American Eagle Outfitters vs J. Crew

/ 100

American Eagle Outfitters

Employees at American Eagle Outfitters rate their Gender Score a 71/100, with Customer Support and Marketing as the two departments that rate their experience the highest.

Gender Score
Winner by 19%

/ 100

J. Crew

Employees at J. Crew rate their Gender Score a /100, with Operations and Sales as the two departments that rate their experience the highest.

American Eagle Outfitters
J. Crew52

Diversity Score at American Eagle Outfitters vs J. Crew

/ 100

American Eagle Outfitters

Employees at American Eagle Outfitters rate their Diversity Score a 72/100, with Marketing and Operations as the two departments that rate their experience the highest.

Diversity Score
Winner by 20%

/ 100

J. Crew

Employees at J. Crew rate their Diversity Score a /100, with Operations and Sales as the two departments that rate their experience the highest.

American Eagle Outfitters72
J. Crew

Perk and Benefits Score at American Eagle Outfitters vs J. Crew

/ 100

American Eagle Outfitters

Employees at American Eagle Outfitters rate their Perk and Benefits Score a 54/100, with Operations and Customer Support as the two departments that rate their experience the highest.

/ 100

J. Crew

Employees at J. Crew rate their Perk and Benefits Score a /100, with Operations and Sales as the two departments that rate their experience the highest.

Perk and Benefits Score
Winner by 4%

American Eagle Outfitters54
J. Crew

Professional Development Score at American Eagle Outfitters vs J. Crew

/ 100

American Eagle Outfitters

Employees at American Eagle Outfitters rate their Professional Development Score a 56/100, with Sales as the department that rate their experience the highest.

Professional Development Score
Winner by 15%

/ 100

J. Crew

Employees at J. Crew rate their Professional Development Score a /100, with Sales as the department that rate their experience the highest.

American Eagle Outfitters55
J. Crew

Leadership Culture Ratings vs J. Crew

American Eagle Outfitters

60 / 100

Leadership Culture Ratings vs J. Crew
Winner by 3%

J. Crew

57 / 100

American Eagle Outfitters rates % higher than J. Crew on Leadership Culture Ratings vs J. Crew Ratings based on looking at 1728 ratings from employees of the two companies. Ratings come from the answers to questions like "How would you rate your manager?" and "What does the leadership team need to get better at?".

American Eagle Outfitters60
J. Crew

Compensation Culture Ratings vs J. Crew

American Eagle Outfitters

52 / 100

J. Crew

57 / 100

American Eagle Outfitters rates % lower than J. Crew on Compensation Culture Ratings vs J. Crew Ratings based on looking at 1124 ratings from employees of the two companies. Ratings come from the answers to questions like "Does your company give annual bonuses?" and "How often do you get a raise?".

American Eagle Outfitters52
J. Crew

Team Culture Ratings vs J. Crew

American Eagle Outfitters

67 / 100

Team Culture Ratings vs J. Crew
Winner by 4%

J. Crew

63 / 100

American Eagle Outfitters rates % higher than J. Crew on Team Culture Ratings vs J. Crew Ratings based on looking at 954 ratings from employees of the two companies. Ratings come from the answers to questions like "What are some of the best things about your team?" and "Does Your Boss Hurt Your Company Culture?".

American Eagle Outfitters67
J. Crew

Environment Culture Ratings vs J. Crew

American Eagle Outfitters

71 / 100

Environment Culture Ratings vs J. Crew
Winner by 2%

J. Crew

69 / 100

American Eagle Outfitters rates % higher than J. Crew on Environment Culture Ratings vs J. Crew Ratings based on looking at 882 ratings from employees of the two companies. Ratings come from the answers to questions like "Do you have a close friend at work?" and "Does someone you work with closely, make you want to quit your job?".

American Eagle Outfitters71
J. Crew

Sentiment Culture Ratings vs J. Crew

American Eagle Outfitters

62 / 100

J. Crew

62 / 100

Tied

American Eagle Outfitters tied with J. Crew on Sentiment Culture Ratings vs J. Crew Ratings based on looking at 1550 ratings from employees of the two companies. Ratings come from the answers to questions like "Are you typically excited about going to work each day?" and "How confident are you about the future success of your company?".

American Eagle Outfitters62
J. Crew62