Forever 21 Claimed Company

EMPLOYEE PARTICIPANTS: 1237

TOTAL RATINGS: 9013

Gap Inc. Claimed Company

EMPLOYEE PARTICIPANTS: 688

TOTAL RATINGS: 5786

Forever 21 vs Gap Inc.

Compare Forever 21 versus Gap Inc. for CEO Rating, Overall Culture Score, Brand Ranking, and other ratings. Results were generated by 1237 employees and customers of Forever 21 and 688 employees and customers of Gap Inc..

Forever 21

Forever 21's brand is ranked #- in the list of Global Top 1000 Brands, as rated by customers of Forever 21.

Gap Inc.

Gap Inc.'s brand is ranked #134 in the list of Global Top 1000 Brands, as rated by customers of Gap Inc.. Their current market cap is $3.54B.

3.2/5

Product Quality

3.7/5

3.2/5

Pricing

3.5/5

3.1/5

Customer Service

3.6/5

-11

NPS Score

36%	Promoters
17%	Passive
47%	Detractors

NPS Score

42%	Promoters
23%	Passive
35%	Detractors

Net Promoter Score
Winner by 18

See how Forever 21 compares to its competitors

H&M

Fashion Nova

See how Gap Inc. compares to its competitors

Macy's

Abercrombie & Fitch Company

Working at Forever 21 vs Working at Gap Inc.

54 / 100

CEO Rating

Richard Dickson

66 / 100

CEO Rating
Winner by 12%

Forever 21

Forever 21 doesn't have enough ratings to calculate the Team Culture Ratings.

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Gap Inc.

Employees at Gap Inc. rate their CEO, Richard Dickson, 66/100. This score is 12% higher than the scores of Forever 21 CEO, Winnie Park. Employees in the IT and Sales departments rate Richard Dickson the highest.

CEO Score 54

CEO Score

CEO Score 66

Overall Culture 54

Overall Culture

Overall Culture 64

-50

eNPS

-8

Gender Score 58

Gender Score

Gender Score 68

Diversity Score 58

Diversity Score

Diversity Score 61

Perk And Benefits 42

Perk And Benefits

Perk And Benefits 60

Professional Dev. 49

Professional Dev.

Professional Dev. 51

Overall Culture at Forever 21 vs Gap Inc.

/ 100

Forever 21

Employees at Forever 21 rate their Overall Culture a 54/100, with Product and Design as the two departments that rate their experience the highest.

/ 100

Gap Inc.

Employees at Gap Inc. rate their Overall Culture a /100, with Product and Marketing as the two departments that rate their experience the highest.

Overall Culture
Winner by 10%

Forever 21
Gap Inc.64

Employee Net Promoter Score at Forever 21 vs Gap Inc.

-50

eNPS

Forever 21

181 Promoters 18%

139 Passives 14%

682 Detractors 68%

-8

eNPS

Gap Inc.

187 Promoters 35%

119 Passives 22%

233 Detractors 43%

Employee Net Promoter Score
Winner by %

Forever 21
Gap Inc.-9

Gender Score at Forever 21 vs Gap Inc.

/ 100

Forever 21

Employees at Forever 21 rate their Gender Score a 58/100, with Product and Design as the two departments that rate their experience the highest.

/ 100

Gap Inc.

Employees at Gap Inc. rate their Gender Score a /100, with Operations and Product as the two departments that rate their experience the highest.

Gender Score
Winner by 10%

Forever 21
Gap Inc.68

Diversity Score at Forever 21 vs Gap Inc.

/ 100

Forever 21

Employees at Forever 21 rate their Diversity Score a 58/100, with Product and Customer Support as the two departments that rate their experience the highest.

/ 100

Gap Inc.

Employees at Gap Inc. rate their Diversity Score a /100, with Product and IT as the two departments that rate their experience the highest.

Diversity Score
Winner by 3%

Forever 21
Gap Inc.61

Perk and Benefits Score at Forever 21 vs Gap Inc.

/ 100

Forever 21

Employees at Forever 21 rate their Perk and Benefits Score a 42/100, with Business Development and Product as the two departments that rate their experience the highest.

/ 100

Gap Inc.

Employees at Gap Inc. rate their Perk and Benefits Score a /100, with Product and Marketing as the two departments that rate their experience the highest.

Perk and Benefits Score
Winner by 18%

Forever 21
Gap Inc.59

Professional Development Score at Forever 21 vs Gap Inc.

/ 100

Forever 21

Employees at Forever 21 rate their Professional Development Score a 49/100, with Sales as the department that rate their experience the highest.

/ 100

Gap Inc.

Employees at Gap Inc. rate their Professional Development Score a /100, with Product and Sales as the two departments that rate their experience the highest.

Professional Development Score
Winner by 2%

Forever 2148
Gap Inc.

Leadership Culture Ratings vs Gap Inc.

Forever 21 rates % lower than Gap Inc. on Leadership Culture Ratings vs Gap Inc. Ratings based on looking at 3306 ratings from employees of the two companies. Ratings come from the answers to questions like "Do you feel comfortable giving your boss negative feedback?" and "Do you approve of the job your executive team is doing at your company?".

Forever 21
Gap Inc.63

Compensation Culture Ratings vs Gap Inc.

Forever 21 rates % lower than Gap Inc. on Compensation Culture Ratings vs Gap Inc. Ratings based on looking at 2241 ratings from employees of the two companies. Ratings come from the answers to questions like "Does your company give annual bonuses?" and "What is the best part about your compensation package?".

Forever 21
Gap Inc.57

Team Culture Ratings vs Gap Inc.

Forever 21 rates % lower than Gap Inc. on Team Culture Ratings vs Gap Inc. Ratings based on looking at 1943 ratings from employees of the two companies. Ratings come from the answers to questions like "How would you rate the quality of your coworkers?" and "Does Your Boss Hurt Your Company Culture?".

Forever 21
Gap Inc.69

Environment Culture Ratings vs Gap Inc.

Forever 21 rates % lower than Gap Inc. on Environment Culture Ratings vs Gap Inc. Ratings based on looking at 1819 ratings from employees of the two companies. Ratings come from the answers to questions like "What % of the time are you bored at work?" and "Do you have a close friend at work?".

Forever 21
Gap Inc.71

Sentiment Culture Ratings vs Gap Inc.

Forever 21 rates % lower than Gap Inc. on Sentiment Culture Ratings vs Gap Inc. Ratings based on looking at 2968 ratings from employees of the two companies. Ratings come from the answers to questions like "Are you typically excited about going to work each day?" and "How do your customers perceive your company?".

Forever 21
Gap Inc.65