Forever 21 Claimed Company

EMPLOYEE PARTICIPANTS: 1234

TOTAL RATINGS: 9008

Gap Inc. Claimed Company

EMPLOYEE PARTICIPANTS: 682

TOTAL RATINGS: 5765

Forever 21 vs Gap Inc.

Compare Forever 21 versus Gap Inc. for CEO Rating, Overall Culture Score, Brand Ranking, and other ratings. Results were generated by 1234 employees and customers of Forever 21 and 682 employees and customers of Gap Inc..

Forever 21

Forever 21's brand is ranked #- in the list of Global Top 1000 Brands, as rated by customers of Forever 21.

Gap Inc.

Gap Inc.'s brand is ranked #134 in the list of Global Top 1000 Brands, as rated by customers of Gap Inc.. Their current market cap is $3.54B.

3.3/5

Product Quality

3.7/5

3.2/5

Pricing

3.5/5

3.1/5

Customer Service

3.6/5

-11

NPS Score

36%	Promoters
17%	Passive
47%	Detractors

NPS Score

42%	Promoters
23%	Passive
35%	Detractors

Net Promoter Score
Winner by 18

See how Forever 21 compares to its competitors

H&M

Fashion Nova

See how Gap Inc. compares to its competitors

Macy's

Abercrombie & Fitch Company

Working at Forever 21 vs Working at Gap Inc.

54 / 100

CEO Rating

Richard Dickson

66 / 100

CEO Rating
Winner by 12%

Forever 21

Forever 21 doesn't have enough ratings to calculate the Team Culture Ratings.

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Gap Inc.

Employees at Gap Inc. rate their CEO, Richard Dickson, 66/100. This score is 12% higher than the scores of Forever 21 CEO, Winnie Park. Employees in the IT and Sales departments rate Richard Dickson the highest.

CEO Score 54

CEO Score

CEO Score 66

Overall Culture 54

Overall Culture

Overall Culture 64

-50

eNPS

-8

Gender Score 58

Gender Score

Gender Score 68

Diversity Score 58

Diversity Score

Diversity Score 61

Perk And Benefits 42

Perk And Benefits

Perk And Benefits 60

Professional Dev. 49

Professional Dev.

Professional Dev. 51

Overall Culture at Forever 21 vs Gap Inc.

/ 100

Forever 21

Employees at Forever 21 rate their Overall Culture a 54/100, with Product and Design as the two departments that rate their experience the highest.

/ 100

Gap Inc.

Employees at Gap Inc. rate their Overall Culture a /100, with Product and Marketing as the two departments that rate their experience the highest.

Overall Culture
Winner by 10%

Forever 21
Gap Inc.64

Employee Net Promoter Score at Forever 21 vs Gap Inc.

-50

eNPS

Forever 21

181 Promoters 18%

139 Passives 14%

681 Detractors 68%

-8

eNPS

Gap Inc.

185 Promoters 35%

118 Passives 22%

231 Detractors 43%

Employee Net Promoter Score
Winner by %

Forever 21
Gap Inc.-9

Gender Score at Forever 21 vs Gap Inc.

/ 100

Forever 21

Employees at Forever 21 rate their Gender Score a 58/100, with Product and Design as the two departments that rate their experience the highest.

/ 100

Gap Inc.

Employees at Gap Inc. rate their Gender Score a /100, with Operations and Product as the two departments that rate their experience the highest.

Gender Score
Winner by 10%

Forever 21
Gap Inc.68

Diversity Score at Forever 21 vs Gap Inc.

/ 100

Forever 21

Employees at Forever 21 rate their Diversity Score a 58/100, with Product and Customer Support as the two departments that rate their experience the highest.

/ 100

Gap Inc.

Employees at Gap Inc. rate their Diversity Score a /100, with Product and IT as the two departments that rate their experience the highest.

Diversity Score
Winner by 3%

Forever 21
Gap Inc.61

Perk and Benefits Score at Forever 21 vs Gap Inc.

/ 100

Forever 21

Employees at Forever 21 rate their Perk and Benefits Score a 42/100, with Business Development and Product as the two departments that rate their experience the highest.

/ 100

Gap Inc.

Employees at Gap Inc. rate their Perk and Benefits Score a /100, with Product and Marketing as the two departments that rate their experience the highest.

Perk and Benefits Score
Winner by 18%

Forever 21
Gap Inc.60

Professional Development Score at Forever 21 vs Gap Inc.

/ 100

Forever 21

Employees at Forever 21 rate their Professional Development Score a 49/100, with Sales as the department that rate their experience the highest.

/ 100

Gap Inc.

Employees at Gap Inc. rate their Professional Development Score a /100, with Product and Sales as the two departments that rate their experience the highest.

Professional Development Score
Winner by 2%

Forever 2148
Gap Inc.

Leadership Culture Ratings vs Gap Inc.

Forever 21 rates % lower than Gap Inc. on Leadership Culture Ratings vs Gap Inc. Ratings based on looking at 3297 ratings from employees of the two companies. Ratings come from the answers to questions like "What does the leadership team need to get better at?" and "Do you approve of the job your executive team is doing at your company?".

Forever 21
Gap Inc.63

Compensation Culture Ratings vs Gap Inc.

Forever 21 rates % lower than Gap Inc. on Compensation Culture Ratings vs Gap Inc. Ratings based on looking at 2238 ratings from employees of the two companies. Ratings come from the answers to questions like "Are you satisfied with your Benefits?" and "Do you believe you're paid fairly?".

Forever 21
Gap Inc.57

Team Culture Ratings vs Gap Inc.

Forever 21 rates % lower than Gap Inc. on Team Culture Ratings vs Gap Inc. Ratings based on looking at 1943 ratings from employees of the two companies. Ratings come from the answers to questions like "Do you look forward to interacting with your coworkers?" and "What are some of the best things about your team?".

Forever 21
Gap Inc.69

Environment Culture Ratings vs Gap Inc.

Forever 21 rates % lower than Gap Inc. on Environment Culture Ratings vs Gap Inc. Ratings based on looking at 1819 ratings from employees of the two companies. Ratings come from the answers to questions like "What is most positive about the culture and environment at your company?" and "Does someone you work with closely, make you want to quit your job?".

Forever 21
Gap Inc.71

Sentiment Culture Ratings vs Gap Inc.

Forever 21 rates % lower than Gap Inc. on Sentiment Culture Ratings vs Gap Inc. Ratings based on looking at 2959 ratings from employees of the two companies. Ratings come from the answers to questions like "What do you like best about your company?" and "What's going wrong and how can it be improved?".

Forever 21
Gap Inc.65