Forever 21 Claimed Company

EMPLOYEE PARTICIPANTS: 1238

TOTAL RATINGS: 9014

Pacific Sunwear

EMPLOYEE PARTICIPANTS: 21

TOTAL RATINGS: 187

Forever 21 vs Pacific Sunwear

Compare Forever 21 versus Pacific Sunwear for CEO Rating, Overall Culture Score, Brand Ranking, and other ratings. Results were generated by 1238 employees and customers of Forever 21 and 21 employees and customers of Pacific Sunwear.

Forever 21

Forever 21's brand is ranked #- in the list of Global Top 1000 Brands, as rated by customers of Forever 21.

Pacific Sunwear

Pacific Sunwear's brand is ranked #- in the list of Global Top 1000 Brands, as rated by customers of Pacific Sunwear.

3.3/5

Product Quality

3/5

3.2/5

Pricing

3/5

3.1/5

Customer Service

2.7/5

-11

NPS Score

36%	Promoters
17%	Passive
47%	Detractors

NPS Score

56%	Promoters
0%	Passive
44%	Detractors

Net Promoter Score
Winner by 23

See how Forever 21 compares to its competitors

H&M

Fashion Nova

See how Pacific Sunwear compares to its competitors

Tilly's

American Eagle Outfitters

Urban Outfitters

Zumiez

Working at Forever 21 vs Working at Pacific Sunwear

54 / 100

CEO Rating

James Gulmi

68 / 100

CEO Rating
Winner by 14%

Forever 21

Forever 21 doesn't have enough ratings to calculate the Team Culture Ratings.

Know someone that works there? Invite them to rate their experience.

Pacific Sunwear

Employees at Pacific Sunwear rate their CEO, James Gulmi, 68/100. This score is 14% higher than the scores of Forever 21 CEO, Winnie Park. Employees in the Sales department rate James Gulmi the highest.

CEO Score 54

CEO Score

CEO Score 68

Overall Culture 54

Overall Culture

Overall Culture 62

-50

eNPS

-14

Gender Score 58

Gender Score

Gender Score 58

Diversity Score 58

Diversity Score

Diversity Score 63

Perk And Benefits 42

Perk And Benefits

Perk And Benefits 60

Professional Dev. 49

Professional Dev.

Professional Dev. N/A

Overall Culture at Forever 21 vs Pacific Sunwear

/ 100

Forever 21

Employees at Forever 21 rate their Overall Culture a 54/100, with Product and Design as the two departments that rate their experience the highest.

/ 100

Pacific Sunwear

Employees at Pacific Sunwear rate their Overall Culture a /100, with Sales as the department that rate their experience the highest.

Overall Culture
Winner by 8%

Forever 2154
Pacific Sunwear62

Employee Net Promoter Score at Forever 21 vs Pacific Sunwear

-50

eNPS

Forever 21

181 Promoters 18%

139 Passives 14%

682 Detractors 68%

-14

eNPS

Pacific Sunwear

4 Promoters 24%

6 Passives 38%

6 Detractors 38%

Employee Net Promoter Score
Winner by %

Forever 21
Pacific Sunwear-12

Gender Score at Forever 21 vs Pacific Sunwear

/ 100

Forever 21

Employees at Forever 21 rate their Gender Score a 58/100, with Design and Product as the two departments that rate their experience the highest.

Tied

/ 100

Pacific Sunwear

Employees at Pacific Sunwear rate their Gender Score a /100.

Tied

Forever 2158
Pacific Sunwear

Diversity Score at Forever 21 vs Pacific Sunwear

/ 100

Forever 21

Employees at Forever 21 rate their Diversity Score a 58/100, with Product and Design as the two departments that rate their experience the highest.

/ 100

Pacific Sunwear

Employees at Pacific Sunwear rate their Diversity Score a /100, with Sales as the department that rate their experience the highest.

Diversity Score
Winner by 5%

Forever 2158
Pacific Sunwear

Perk and Benefits Score at Forever 21 vs Pacific Sunwear

/ 100

Forever 21

Employees at Forever 21 rate their Perk and Benefits Score a 42/100, with Business Development and Product as the two departments that rate their experience the highest.

/ 100

Pacific Sunwear

Employees at Pacific Sunwear rate their Perk and Benefits Score a /100, with Sales as the department that rate their experience the highest.

Perk and Benefits Score
Winner by 18%

Forever 2142
Pacific Sunwear

Professional Development Score at Forever 21 vs Pacific Sunwear

/ 100

Forever 21

Employees at Forever 21 rate their Professional Development Score a 49/100, with Sales as the department that rate their experience the highest.

Professional Development Score
Winner

/ 100

Pacific Sunwear

Pacific Sunwear doesn't have enough ratings to calculate Professional Development Score ratings.

Know someone that works there? Invite them to rate their experience.

Forever 2148

Leadership Culture Ratings vs Pacific Sunwear

Forever 21 rates % lower than Pacific Sunwear on Leadership Culture Ratings vs Pacific Sunwear Ratings based on looking at 2103 ratings from employees of the two companies. Ratings come from the answers to questions like "How would you rate your executive team?" and "Do you approve of the job your executive team is doing at your company?".

Forever 21
Pacific Sunwear68

Compensation Culture Ratings vs Pacific Sunwear

Forever 21 rates % lower than Pacific Sunwear on Compensation Culture Ratings vs Pacific Sunwear Ratings based on looking at 1376 ratings from employees of the two companies. Ratings come from the answers to questions like "Do you believe you're paid fairly?" and "Why do you feel undervalued and what would make you feel better about your compensation?".

Forever 2143
Pacific Sunwear

Team Culture Ratings vs Pacific Sunwear

Forever 21 rates % lower than Pacific Sunwear on Team Culture Ratings vs Pacific Sunwear Ratings based on looking at 1190 ratings from employees of the two companies. Ratings come from the answers to questions like "What are some of the best things about your team?" and "How would you rate the quality of your coworkers?".

Forever 2159
Pacific Sunwear

Environment Culture Ratings vs Pacific Sunwear

Forever 21

66 / 100

Environment Culture Ratings vs Pacific Sunwear
Winner by 7%

Pacific Sunwear

59 / 100

Forever 21 rates % higher than Pacific Sunwear on Environment Culture Ratings vs Pacific Sunwear Ratings based on looking at 1095 ratings from employees of the two companies. Ratings come from the answers to questions like "What % of the time are you bored at work?" and "What is most positive about the culture and environment at your company?".

Forever 2166
Pacific Sunwear

Sentiment Culture Ratings vs Pacific Sunwear

Forever 21 rates % lower than Pacific Sunwear on Sentiment Culture Ratings vs Pacific Sunwear Ratings based on looking at 1914 ratings from employees of the two companies. Ratings come from the answers to questions like "What do you like best about your company?" and "How confident are you about the future success of your company?".

Forever 2152
Pacific Sunwear64