Forever 21 vs Pacific Sunwear | Comparably
Comparably
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Forever 21 Claimed Company
EMPLOYEE
PARTICIPANTS
1237
TOTAL
RATINGS
9013
Pacific Sunwear
EMPLOYEE
PARTICIPANTS
20
TOTAL
RATINGS
182

Forever 21 vs Pacific Sunwear

Compare Forever 21 versus Pacific Sunwear for CEO Rating, Overall Culture Score, Brand Ranking, and other ratings. Results were generated by 1237 employees and customers of Forever 21 and 20 employees and customers of Pacific Sunwear.

Forever 21

Forever 21's brand is ranked #- in the list of Global Top 1000 Brands, as rated by customers of Forever 21.

Pacific Sunwear

Pacific Sunwear's brand is ranked #- in the list of Global Top 1000 Brands, as rated by customers of Pacific Sunwear.

3.2/5
Product Quality
3/5
3.2/5
Pricing
3/5
3.1/5
Customer Service
2.7/5
-11
NPS Score
36%Promoters
17%Passive
47%Detractors

Net Promoter Score
Winner by 3

-14
NPS Score
43%Promoters
0%Passive
57%Detractors

See how Forever 21 compares to its competitors

H&M
Fashion Nova

See how Pacific Sunwear compares to its competitors

Tilly's
American Eagle Outfitters
Urban Outfitters
Zumiez

Working at Forever 21 vs Working at Pacific Sunwear

Winnie Park Forever 21 CEO
54 / 100

CEO Rating

James Gulmi Pacific Sunwear's CEO
James Gulmi
66 / 100

CEO Rating
Winner by 12%

Forever 21

Forever 21 doesn't have enough ratings to calculate the Team Culture Ratings.

Know someone that works there? Invite them to rate their experience.

Pacific Sunwear

Employees at Pacific Sunwear rate their CEO, James Gulmi, 66/100. This score is 12% higher than the scores of Forever 21 CEO, Winnie Park. Employees in the Sales department rate James Gulmi the highest.

CEO Score 54
CEO Score
CEO Score 66
Overall Culture 54
Overall Culture
Overall Culture 62
-50
eNPS
-20
Gender Score 58
Gender Score
Gender Score 58
Diversity Score 58
Diversity Score
Diversity Score 63
Perk And Benefits 42
Perk And Benefits
Perk And Benefits 60
Professional Dev. 49
Professional Dev.
Professional Dev. N/A

Overall Culture at Forever 21 vs Pacific Sunwear

54
/ 100
Forever 21

Employees at Forever 21 rate their Overall Culture a 54/100, with Product and Design as the two departments that rate their experience the highest.

62
/ 100
Pacific Sunwear

Employees at Pacific Sunwear rate their Overall Culture a /100, with Sales as the department that rate their experience the highest.

Overall Culture
Winner by 8%

  • Forever 21
  • Pacific Sunwear61

Employee Net Promoter Score at Forever 21 vs Pacific Sunwear

-50
eNPS
Forever 21
181 Promoters 18%
139 Passives 14%
682 Detractors 68%
-20
eNPS
Pacific Sunwear
3 Promoters 20%
6 Passives 40%
6 Detractors 40%

Employee Net Promoter Score
Winner by %

  • Forever 21-50
  • Pacific Sunwear

Gender Score at Forever 21 vs Pacific Sunwear

58
/ 100
Forever 21

Employees at Forever 21 rate their Gender Score a 58/100, with Product and Design as the two departments that rate their experience the highest.

Tied

58
/ 100
Pacific Sunwear

Employees at Pacific Sunwear rate their Gender Score a /100.

Tied

  • Forever 2158
  • Pacific Sunwear

Diversity Score at Forever 21 vs Pacific Sunwear

58
/ 100
Forever 21

Employees at Forever 21 rate their Diversity Score a 58/100, with Product and Customer Support as the two departments that rate their experience the highest.

63
/ 100
Pacific Sunwear

Employees at Pacific Sunwear rate their Diversity Score a /100, with Sales as the department that rate their experience the highest.

Diversity Score
Winner by 5%

  • Forever 2158
  • Pacific Sunwear

Perk and Benefits Score at Forever 21 vs Pacific Sunwear

42
/ 100
Forever 21

Employees at Forever 21 rate their Perk and Benefits Score a 42/100, with Business Development and Product as the two departments that rate their experience the highest.

60
/ 100
Pacific Sunwear

Employees at Pacific Sunwear rate their Perk and Benefits Score a /100, with Sales as the department that rate their experience the highest.

Perk and Benefits Score
Winner by 18%

  • Forever 2142
  • Pacific Sunwear

Professional Development Score at Forever 21 vs Pacific Sunwear

49
/ 100
Forever 21

Employees at Forever 21 rate their Professional Development Score a 49/100, with Sales as the department that rate their experience the highest.

Professional Development Score
Winner

0
/ 100
Pacific Sunwear

Pacific Sunwear doesn't have enough ratings to calculate Professional Development Score ratings.

Know someone that works there? Invite them to rate their experience.

  • Forever 2148

Leadership Culture Ratings vs Pacific Sunwear

Forever 21
52 / 100
Pacific Sunwear
66 / 100

Forever 21 rates % lower than Pacific Sunwear on Leadership Culture Ratings vs Pacific Sunwear Ratings based on looking at 2100 ratings from employees of the two companies. Ratings come from the answers to questions like "Is your company invested in your career growth?" and "Do you approve of your CEOs management style?".

  • Forever 2152
  • Pacific Sunwear

Compensation Culture Ratings vs Pacific Sunwear

Forever 21
44 / 100
Pacific Sunwear
54 / 100

Forever 21 rates % lower than Pacific Sunwear on Compensation Culture Ratings vs Pacific Sunwear Ratings based on looking at 1376 ratings from employees of the two companies. Ratings come from the answers to questions like "Why do you feel undervalued and what would make you feel better about your compensation?" and "How often do you get a raise?".

  • Forever 2143
  • Pacific Sunwear

Team Culture Ratings vs Pacific Sunwear

Forever 21
59 / 100
Pacific Sunwear
60 / 100

Forever 21 rates % lower than Pacific Sunwear on Team Culture Ratings vs Pacific Sunwear Ratings based on looking at 1190 ratings from employees of the two companies. Ratings come from the answers to questions like "What are some of the best things about your team?" and "What do your coworkers need to improve and how could you work together better?".

  • Forever 2159
  • Pacific Sunwear

Environment Culture Ratings vs Pacific Sunwear

Forever 21
66 / 100

Environment Culture Ratings vs Pacific Sunwear
Winner by 7%

Pacific Sunwear
59 / 100

Forever 21 rates % higher than Pacific Sunwear on Environment Culture Ratings vs Pacific Sunwear Ratings based on looking at 1095 ratings from employees of the two companies. Ratings come from the answers to questions like "On average, how many hours do you work a day?" and "Is your work environment positive or negative?".

  • Forever 2166
  • Pacific Sunwear

Sentiment Culture Ratings vs Pacific Sunwear

Forever 21
52 / 100
Pacific Sunwear
63 / 100

Forever 21 rates % lower than Pacific Sunwear on Sentiment Culture Ratings vs Pacific Sunwear Ratings based on looking at 1912 ratings from employees of the two companies. Ratings come from the answers to questions like "Are you typically excited about going to work each day?" and "How do your customers perceive your company?".

  • Forever 21
  • Pacific Sunwear63

See how Forever 21 compares to its competitors

See how Pacific Sunwear compares to its competitors