15
NPS Score
VS
Bass Pro Shops
- EMPLOYEE
PARTICIPANTS - 464
- TOTAL
RATINGS
West Marine
- EMPLOYEE
PARTICIPANTS - 208
- TOTAL
RATINGS
Bass Pro Shops vs West Marine
Compare Bass Pro Shops versus West Marine for CEO Rating, Overall Culture Score, Brand Ranking, and other ratings. Results were generated by 464 employees and customers of Bass Pro Shops and 208 employees and customers of West Marine.
Bass Pro Shops
Bass Pro Shops's brand is ranked #652 in the list of Global Top 1000 Brands, as rated by customers of Bass Pro Shops.
West Marine
West Marine's brand is ranked #469 in the list of Global Top 1000 Brands, as rated by customers of West Marine.
3.3/5
Product Quality
3.1/5
3.3/5
Pricing
2.8/5
3.2/5
Customer Service
2.9/5
| 51% | Promoters |
|---|---|
| 13% | Passive |
| 36% | Detractors |
Net Promoter Score
Winner by 18
-3
NPS Score
| 40% | Promoters |
|---|---|
| 17% | Passive |
| 43% | Detractors |
See how Bass Pro Shops compares to its competitors
See how West Marine compares to its competitors
Working at Bass Pro Shops vs Working at West Marine
66 / 100
CEO Rating
Winner by 6%
60 / 100
CEO Rating
Bass Pro Shops
Bass Pro Shops doesn't have enough ratings to calculate the Team Culture Ratings.
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West Marine
Employees at West Marine rate their CEO, Ken Seipel, 60/100. This score is 6% lower than the scores of Bass Pro Shops' CEO, John Morris. Employees in the Sales department rate Ken Seipel the highest.