EMPLOYEE PARTICIPANTS: 206

TOTAL RATINGS: 1798

EMPLOYEE PARTICIPANTS: 58

TOTAL RATINGS: 584

West Marine vs Zappos

Compare West Marine versus Zappos for CEO Rating, Overall Culture Score, Brand Ranking, and other ratings. Results were generated by 206 employees and customers of West Marine and 58 employees and customers of Zappos.

West Marine

West Marine's brand is ranked #469 in the list of Global Top 1000 Brands, as rated by customers of West Marine.

Zappos

Zappos's brand is ranked #210 in the list of Global Top 1000 Brands, as rated by customers of Zappos.

3.2/5

Product Quality

4/5

2.9/5

Pricing

3.9/5

3/5

Customer Service

4.1/5

NPS Score

41%	Promoters
18%	Passive
41%	Detractors

NPS Score

56%	Promoters
18%	Passive
26%	Detractors

Net Promoter Score
Winner by 30

See how West Marine compares to its competitors

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See how Zappos compares to its competitors

Working at West Marine vs Working at Zappos

60 / 100

CEO Rating
Winner by 2%

Kedar Deshpande

58 / 100

CEO Rating

West Marine

West Marine doesn't have enough ratings to calculate the Team Culture Ratings.

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Zappos

Employees at Zappos rate their CEO, Kedar Deshpande, 58/100. This score is 2% lower than the scores of West Marine's CEO, Ken Seipel. Employees in the Design and Engineering departments rate Kedar Deshpande the highest.

CEO Score 60

CEO Score

CEO Score 58

Overall Culture 57

Overall Culture

Overall Culture 62

-22

eNPS

-20

Gender Score 60

Gender Score

Gender Score 68

Diversity Score 73

Diversity Score

Diversity Score 64

Perk And Benefits 48

Perk And Benefits

Perk And Benefits 78

Professional Dev. 57

Professional Dev.

Professional Dev. 56

Overall Culture at West Marine vs Zappos

/ 100

West Marine

Employees at West Marine rate their Overall Culture a 57/100, with Sales as the department that rate their experience the highest.

/ 100

Zappos

Employees at Zappos rate their Overall Culture a /100, with Design and Engineering as the two departments that rate their experience the highest.

Overall Culture
Winner by 5%

West Marine57
Zappos

Employee Net Promoter Score at West Marine vs Zappos

-22

eNPS

West Marine

55 Promoters 31%

28 Passives 16%

93 Detractors 53%

-20

eNPS

Zappos

15 Promoters 35%

4 Passives 10%

23 Detractors 55%

Employee Net Promoter Score
Winner by %

West Marine-22
Zappos

Gender Score at West Marine vs Zappos

/ 100

West Marine

Employees at West Marine rate their Gender Score a 60/100, with Sales as the department that rate their experience the highest.

/ 100

Zappos

Employees at Zappos rate their Gender Score a /100.

Gender Score
Winner by 8%

West Marine
Zappos68

Diversity Score at West Marine vs Zappos

/ 100

West Marine

Employees at West Marine rate their Diversity Score a 73/100, with Sales as the department that rate their experience the highest.

Diversity Score
Winner by 9%

/ 100

Zappos

Employees at Zappos rate their Diversity Score a /100, with Engineering as the department that rate their experience the highest.

West Marine73
Zappos

Perk and Benefits Score at West Marine vs Zappos

/ 100

West Marine

Employees at West Marine rate their Perk and Benefits Score a 48/100, with Sales as the department that rate their experience the highest.

/ 100

Zappos

Employees at Zappos rate their Perk and Benefits Score a /100, with Design as the department that rate their experience the highest.

Perk and Benefits Score
Winner by 30%

West Marine48
Zappos

Professional Development Score at West Marine vs Zappos

/ 100

West Marine

Employees at West Marine rate their Professional Development Score a 57/100.

Professional Development Score
Winner by 1%

/ 100

Zappos

Employees at Zappos rate their Professional Development Score a /100.

West Marine56
Zappos

Leadership Culture Ratings vs Zappos

West Marine

59 / 100

Leadership Culture Ratings vs Zappos
Winner by 2%

Zappos

57 / 100

West Marine rates % higher than Zappos on Leadership Culture Ratings vs Zappos Ratings based on looking at 544 ratings from employees of the two companies. Ratings come from the answers to questions like "Does Your Boss Hurt Your Company Culture?" and "How would you rate your manager?".

West Marine59
Zappos

Compensation Culture Ratings vs Zappos

West Marine rates % lower than Zappos on Compensation Culture Ratings vs Zappos Ratings based on looking at 358 ratings from employees of the two companies. Ratings come from the answers to questions like "What is the best part about your compensation package?" and "Does your company give annual bonuses?".

West Marine47
Zappos

Team Culture Ratings vs Zappos

West Marine rates % lower than Zappos on Team Culture Ratings vs Zappos Ratings based on looking at 318 ratings from employees of the two companies. Ratings come from the answers to questions like "Does Your Boss Hurt Your Company Culture?" and "What are some of the best things about your team?".

West Marine58
Zappos

Environment Culture Ratings vs Zappos

Tied

West Marine tied with Zappos on Environment Culture Ratings vs Zappos Ratings based on looking at 304 ratings from employees of the two companies. Ratings come from the answers to questions like "Do you have a close friend at work?" and "Does someone you work with closely, make you want to quit your job?".

West Marine66
Zappos

Sentiment Culture Ratings vs Zappos

West Marine rates % lower than Zappos on Sentiment Culture Ratings vs Zappos Ratings based on looking at 426 ratings from employees of the two companies. Ratings come from the answers to questions like "What would you most like to see improved at your company?" and "What's going wrong and how can it be improved?".

West Marine55
Zappos