DSW

EMPLOYEE PARTICIPANTS: 612

TOTAL RATINGS: 4785

Zappos

EMPLOYEE PARTICIPANTS: 58

TOTAL RATINGS: 584

DSW vs Zappos

Compare DSW versus Zappos for CEO Rating, Overall Culture Score, Brand Ranking, and other ratings. Results were generated by 612 employees and customers of DSW and 58 employees and customers of Zappos.

DSW

DSW's brand is ranked #281 in the list of Global Top 1000 Brands, as rated by customers of DSW. Their current market cap is $1.77B.

Zappos

Zappos's brand is ranked #210 in the list of Global Top 1000 Brands, as rated by customers of Zappos.

3/5

Product Quality

4/5

3/5

Pricing

3.9/5

2.8/5

Customer Service

4.1/5

-10

NPS Score

38%	Promoters
14%	Passive
48%	Detractors

NPS Score

56%	Promoters
18%	Passive
26%	Detractors

Net Promoter Score
Winner by 40

See how DSW compares to its competitors

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See how Zappos compares to its competitors

Working at DSW vs Working at Zappos

59 / 100

CEO Rating
Winner by 1%

Kedar Deshpande

58 / 100

CEO Rating

DSW

DSW doesn't have enough ratings to calculate the Team Culture Ratings.

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Zappos

Employees at Zappos rate their CEO, Kedar Deshpande, 58/100. This score is 1% lower than the scores of DSW's CEO, Roger Rawlins. Employees in the Design and Engineering departments rate Kedar Deshpande the highest.

CEO Score 59

CEO Score

CEO Score 58

Overall Culture 60

Overall Culture

Overall Culture 62

-33

eNPS

-20

Gender Score 60

Gender Score

Gender Score 68

Diversity Score 54

Diversity Score

Diversity Score 64

Perk And Benefits 56

Perk And Benefits

Perk And Benefits 78

Professional Dev. 50

Professional Dev.

Professional Dev. 56

Overall Culture at DSW vs Zappos

/ 100

DSW

Employees at DSW rate their Overall Culture a 60/100, with Customer Support and Operations as the two departments that rate their experience the highest.

/ 100

Zappos

Employees at Zappos rate their Overall Culture a /100, with Design and Engineering as the two departments that rate their experience the highest.

Overall Culture
Winner by 2%

DSW60
Zappos

Employee Net Promoter Score at DSW vs Zappos

-33

eNPS

DSW

128 Promoters 25%

83 Passives 17%

287 Detractors 58%

-20

eNPS

Zappos

15 Promoters 35%

4 Passives 10%

23 Detractors 55%

Employee Net Promoter Score
Winner by %

DSW-33
Zappos

Gender Score at DSW vs Zappos

/ 100

DSW

Employees at DSW rate their Gender Score a 60/100, with Customer Support and Sales as the two departments that rate their experience the highest.

/ 100

Zappos

Employees at Zappos rate their Gender Score a /100.

Gender Score
Winner by 8%

DSW60
Zappos

Diversity Score at DSW vs Zappos

/ 100

DSW

Employees at DSW rate their Diversity Score a 54/100, with Customer Support and Admin as the two departments that rate their experience the highest.

/ 100

Zappos

Employees at Zappos rate their Diversity Score a /100, with Engineering as the department that rate their experience the highest.

Diversity Score
Winner by 10%

DSW54
Zappos

Perk and Benefits Score at DSW vs Zappos

/ 100

DSW

Employees at DSW rate their Perk and Benefits Score a 56/100, with Customer Support and Admin as the two departments that rate their experience the highest.

/ 100

Zappos

Employees at Zappos rate their Perk and Benefits Score a /100, with Design as the department that rate their experience the highest.

Perk and Benefits Score
Winner by 22%

DSW56
Zappos

Professional Development Score at DSW vs Zappos

/ 100

DSW

Employees at DSW rate their Professional Development Score a 50/100, with Sales as the department that rate their experience the highest.

/ 100

Zappos

Employees at Zappos rate their Professional Development Score a /100.

Professional Development Score
Winner by 6%

DSW48
Zappos

Leadership Culture Ratings vs Zappos

DSW

58 / 100

Leadership Culture Ratings vs Zappos
Winner by 1%

Zappos

57 / 100

DSW rates % higher than Zappos on Leadership Culture Ratings vs Zappos Ratings based on looking at 1245 ratings from employees of the two companies. Ratings come from the answers to questions like "Do you approve of the job your executive team is doing at your company?" and "How would you rate your executive team?".

DSW58
Zappos

Compensation Culture Ratings vs Zappos

DSW rates % lower than Zappos on Compensation Culture Ratings vs Zappos Ratings based on looking at 792 ratings from employees of the two companies. Ratings come from the answers to questions like "Does your company give annual bonuses?" and "Are you satisfied with your Benefits?".

DSW56
Zappos

Team Culture Ratings vs Zappos

DSW rates % lower than Zappos on Team Culture Ratings vs Zappos Ratings based on looking at 692 ratings from employees of the two companies. Ratings come from the answers to questions like "Are your company's meetings effective?" and "How would you rate the quality of your coworkers?".

DSW64
Zappos

Environment Culture Ratings vs Zappos

DSW

70 / 100

Environment Culture Ratings vs Zappos
Winner by 4%

Zappos

66 / 100

DSW rates % higher than Zappos on Environment Culture Ratings vs Zappos Ratings based on looking at 629 ratings from employees of the two companies. Ratings come from the answers to questions like "Does someone you work with closely, make you want to quit your job?" and "What needs to change to make the company culture better?".

DSW70
Zappos

Sentiment Culture Ratings vs Zappos

DSW rates % lower than Zappos on Sentiment Culture Ratings vs Zappos Ratings based on looking at 1043 ratings from employees of the two companies. Ratings come from the answers to questions like "How do your customers perceive your company?" and "How confident are you about the future success of your company?".

DSW56
Zappos