DSW

EMPLOYEE PARTICIPANTS: 612

TOTAL RATINGS: 4785

Rack Room Shoes

EMPLOYEE PARTICIPANTS: 238

TOTAL RATINGS: 1965

DSW vs Rack Room Shoes

Compare DSW versus Rack Room Shoes for CEO Rating, Overall Culture Score, Brand Ranking, and other ratings. Results were generated by 612 employees and customers of DSW and 238 employees and customers of Rack Room Shoes.

DSW

DSW's brand is ranked #281 in the list of Global Top 1000 Brands, as rated by customers of DSW. Their current market cap is $1.77B.

Rack Room Shoes

Rack Room Shoes's brand is ranked #- in the list of Global Top 1000 Brands, as rated by customers of Rack Room Shoes. Their current valuation is $3.36B.

3/5

Product Quality

2.1/5

3/5

Pricing

2.5/5

2.8/5

Customer Service

2.2/5

-10

NPS Score

38%	Promoters
14%	Passive
48%	Detractors

Net Promoter Score
Winner by 28

-38

NPS Score

27%	Promoters
8%	Passive
65%	Detractors

See how DSW compares to its competitors

Payless ShoeSource

Abercrombie & Fitch Company

See how Rack Room Shoes compares to its competitors

Payless ShoeSource

Famous Footwear

Shoe Carnival

Working at DSW vs Working at Rack Room Shoes

59 / 100

Tied

Mark Lardie

59 / 100

Tied

DSW

DSW doesn't have enough ratings to calculate the Team Culture Ratings.

Know someone that works there? Invite them to rate their experience.

Rack Room Shoes

Employees at Rack Room Shoes rate their CEO, Mark Lardie, 59/100. This score is 0% lower than the scores of DSW's CEO, Roger Rawlins. Employees in the Sales department rate Mark Lardie the highest.

CEO Score 59

CEO Score

CEO Score 59

Overall Culture 60

Overall Culture

Overall Culture 55

-33

eNPS

-37

Gender Score 60

Gender Score

Gender Score 60

Diversity Score 54

Diversity Score

Diversity Score 59

Perk And Benefits 56

Perk And Benefits

Perk And Benefits 59

Professional Dev. 50

Professional Dev.

Professional Dev. 69

Overall Culture at DSW vs Rack Room Shoes

/ 100

DSW

Employees at DSW rate their Overall Culture a 60/100, with Customer Support and Operations as the two departments that rate their experience the highest.

Overall Culture
Winner by 5%

/ 100

Rack Room Shoes

Employees at Rack Room Shoes rate their Overall Culture a /100, with Sales as the department that rate their experience the highest.

DSW60
Rack Room Shoes

Employee Net Promoter Score at DSW vs Rack Room Shoes

-33

eNPS

DSW

128 Promoters 25%

83 Passives 17%

287 Detractors 58%

Employee Net Promoter Score
Winner by 4%

-37

eNPS

Rack Room Shoes

50 Promoters 25%

27 Passives 13%

124 Detractors 62%

DSW-33
Rack Room Shoes

Gender Score at DSW vs Rack Room Shoes

/ 100

DSW

Employees at DSW rate their Gender Score a 60/100, with Customer Support and Sales as the two departments that rate their experience the highest.

Tied

/ 100

Rack Room Shoes

Employees at Rack Room Shoes rate their Gender Score a /100, with Sales as the department that rate their experience the highest.

Tied

DSW60
Rack Room Shoes

Diversity Score at DSW vs Rack Room Shoes

/ 100

DSW

Employees at DSW rate their Diversity Score a 54/100, with Customer Support and Admin as the two departments that rate their experience the highest.

/ 100

Rack Room Shoes

Employees at Rack Room Shoes rate their Diversity Score a /100, with Sales as the department that rate their experience the highest.

Diversity Score
Winner by 5%

DSW54
Rack Room Shoes

Perk and Benefits Score at DSW vs Rack Room Shoes

/ 100

DSW

Employees at DSW rate their Perk and Benefits Score a 56/100, with Customer Support and Admin as the two departments that rate their experience the highest.

/ 100

Rack Room Shoes

Employees at Rack Room Shoes rate their Perk and Benefits Score a /100, with Sales as the department that rate their experience the highest.

Perk and Benefits Score
Winner by 3%

DSW56
Rack Room Shoes

Professional Development Score at DSW vs Rack Room Shoes

/ 100

DSW

Employees at DSW rate their Professional Development Score a 50/100, with Sales as the department that rate their experience the highest.

/ 100

Rack Room Shoes

Employees at Rack Room Shoes rate their Professional Development Score a /100, with Sales as the department that rate their experience the highest.

Professional Development Score
Winner by 19%

DSW48
Rack Room Shoes

Leadership Culture Ratings vs Rack Room Shoes

DSW

58 / 100

Leadership Culture Ratings vs Rack Room Shoes
Winner by 2%

Rack Room Shoes

56 / 100

DSW rates % higher than Rack Room Shoes on Leadership Culture Ratings vs Rack Room Shoes Ratings based on looking at 1549 ratings from employees of the two companies. Ratings come from the answers to questions like "Do Your Company Leaders Do What They Should to Retain You as an Employee?" and "How would you rate your manager?".

DSW58
Rack Room Shoes

Compensation Culture Ratings vs Rack Room Shoes

DSW

56 / 100

Compensation Culture Ratings vs Rack Room Shoes
Winner by 3%

Rack Room Shoes

53 / 100

DSW rates % higher than Rack Room Shoes on Compensation Culture Ratings vs Rack Room Shoes Ratings based on looking at 1010 ratings from employees of the two companies. Ratings come from the answers to questions like "Are you satisfied with your Benefits?" and "Does your company give annual bonuses?".

DSW56
Rack Room Shoes

Team Culture Ratings vs Rack Room Shoes

DSW

64 / 100

Team Culture Ratings vs Rack Room Shoes
Winner by 9%

Rack Room Shoes

55 / 100

DSW rates % higher than Rack Room Shoes on Team Culture Ratings vs Rack Room Shoes Ratings based on looking at 875 ratings from employees of the two companies. Ratings come from the answers to questions like "Does Your Boss Hurt Your Company Culture?" and "What are some of the best things about your team?".

DSW64
Rack Room Shoes

Environment Culture Ratings vs Rack Room Shoes

DSW

70 / 100

Environment Culture Ratings vs Rack Room Shoes
Winner by 5%

Rack Room Shoes

65 / 100

DSW rates % higher than Rack Room Shoes on Environment Culture Ratings vs Rack Room Shoes Ratings based on looking at 790 ratings from employees of the two companies. Ratings come from the answers to questions like "What's the work pace at your company?" and "Is your work environment positive or negative?".

DSW70
Rack Room Shoes

Sentiment Culture Ratings vs Rack Room Shoes

DSW

56 / 100

Sentiment Culture Ratings vs Rack Room Shoes
Winner by 6%

Rack Room Shoes

50 / 100

DSW rates % higher than Rack Room Shoes on Sentiment Culture Ratings vs Rack Room Shoes Ratings based on looking at 1313 ratings from employees of the two companies. Ratings come from the answers to questions like "How confident are you about the future success of your company?" and "Are you typically excited about going to work each day?".

DSW56
Rack Room Shoes