DSW

EMPLOYEE PARTICIPANTS: 607

TOTAL RATINGS: 4765

Payless ShoeSource

EMPLOYEE PARTICIPANTS: 57

TOTAL RATINGS: 855

DSW vs Payless ShoeSource

Compare DSW versus Payless ShoeSource for CEO Rating, Overall Culture Score, Brand Ranking, and other ratings. Results were generated by 607 employees and customers of DSW and 57 employees and customers of Payless ShoeSource.

DSW

DSW's brand is ranked #281 in the list of Global Top 1000 Brands, as rated by customers of DSW. Their current market cap is $1.77B.

Payless ShoeSource

Payless ShoeSource's brand is ranked #- in the list of Global Top 1000 Brands, as rated by customers of Payless ShoeSource. Their current valuation is $797.66M.

3/5

Product Quality

3.9/5

3/5

Pricing

4/5

2.8/5

Customer Service

3.9/5

-8

NPS Score

39%	Promoters
14%	Passive
47%	Detractors

NPS Score

52%	Promoters
31%	Passive
17%	Detractors

Net Promoter Score
Winner by 43

See how DSW compares to its competitors

Abercrombie & Fitch Company

See how Payless ShoeSource compares to its competitors

Caleres

J. C. Penney

Hivewyre

Working at DSW vs Working at Payless ShoeSource

60 / 100

CEO Rating
Winner by 3%

W. Paul Jones

57 / 100

CEO Rating

DSW

DSW doesn't have enough ratings to calculate the Team Culture Ratings.

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Payless ShoeSource

Employees at Payless ShoeSource rate their CEO, W. Paul Jones, 57/100. This score is 3% lower than the scores of DSW's CEO, Roger Rawlins. Employees in the Customer Support and Operations departments rate W. Paul Jones the highest.

CEO Score 60

CEO Score

CEO Score 57

Overall Culture 60

Overall Culture

Overall Culture 58

-31

eNPS

-28

Gender Score 60

Gender Score

Gender Score 58

Diversity Score 54

Diversity Score

Diversity Score 61

Perk And Benefits 57

Perk And Benefits

Perk And Benefits 53

Professional Dev. 50

Professional Dev.

Professional Dev. 53

Overall Culture at DSW vs Payless ShoeSource

/ 100

DSW

Employees at DSW rate their Overall Culture a 60/100, with Customer Support and Operations as the two departments that rate their experience the highest.

Overall Culture
Winner by 2%

/ 100

Payless ShoeSource

Employees at Payless ShoeSource rate their Overall Culture a /100, with Operations and Sales as the two departments that rate their experience the highest.

DSW60
Payless ShoeSource

Employee Net Promoter Score at DSW vs Payless ShoeSource

-31

eNPS

DSW

127 Promoters 26%

83 Passives 17%

284 Detractors 57%

-28

eNPS

Payless ShoeSource

13 Promoters 28%

7 Passives 16%

25 Detractors 56%

Employee Net Promoter Score
Winner by %

DSW-33
Payless ShoeSource

Gender Score at DSW vs Payless ShoeSource

/ 100

DSW

Employees at DSW rate their Gender Score a 60/100, with Customer Support and Sales as the two departments that rate their experience the highest.

Gender Score
Winner by 2%

/ 100

Payless ShoeSource

Employees at Payless ShoeSource rate their Gender Score a /100, with Sales and Customer Support as the two departments that rate their experience the highest.

DSW60
Payless ShoeSource

Diversity Score at DSW vs Payless ShoeSource

/ 100

DSW

Employees at DSW rate their Diversity Score a 54/100, with Customer Support and Admin as the two departments that rate their experience the highest.

/ 100

Payless ShoeSource

Employees at Payless ShoeSource rate their Diversity Score a /100, with Sales as the department that rate their experience the highest.

Diversity Score
Winner by 7%

DSW54
Payless ShoeSource

Perk and Benefits Score at DSW vs Payless ShoeSource

/ 100

DSW

Employees at DSW rate their Perk and Benefits Score a 57/100, with Customer Support and Admin as the two departments that rate their experience the highest.

Perk and Benefits Score
Winner by 4%

/ 100

Payless ShoeSource

Employees at Payless ShoeSource rate their Perk and Benefits Score a /100, with Operations and Customer Support as the two departments that rate their experience the highest.

DSW56
Payless ShoeSource

Professional Development Score at DSW vs Payless ShoeSource

/ 100

DSW

Employees at DSW rate their Professional Development Score a 50/100, with Sales as the department that rate their experience the highest.

/ 100

Payless ShoeSource

Employees at Payless ShoeSource rate their Professional Development Score a /100, with Sales as the department that rate their experience the highest.

Professional Development Score
Winner by 3%

DSW48
Payless ShoeSource

Leadership Culture Ratings vs Payless ShoeSource

DSW rates % lower than Payless ShoeSource on Leadership Culture Ratings vs Payless ShoeSource Ratings based on looking at 1285 ratings from employees of the two companies. Ratings come from the answers to questions like "How would you rate your CEO?" and "Do Your Company Leaders Do What They Should to Retain You as an Employee?".

DSW58
Payless ShoeSource

Compensation Culture Ratings vs Payless ShoeSource

DSW

57 / 100

Compensation Culture Ratings vs Payless ShoeSource
Winner by 4%

Payless ShoeSource

53 / 100

DSW rates % higher than Payless ShoeSource on Compensation Culture Ratings vs Payless ShoeSource Ratings based on looking at 830 ratings from employees of the two companies. Ratings come from the answers to questions like "Do you believe you're paid fairly?" and "Why do you feel undervalued and what would make you feel better about your compensation?".

DSW57
Payless ShoeSource

Team Culture Ratings vs Payless ShoeSource

DSW

64 / 100

Team Culture Ratings vs Payless ShoeSource
Winner by 3%

Payless ShoeSource

61 / 100

DSW rates % higher than Payless ShoeSource on Team Culture Ratings vs Payless ShoeSource Ratings based on looking at 731 ratings from employees of the two companies. Ratings come from the answers to questions like "How would you rate the quality of your coworkers?" and "Do you look forward to interacting with your coworkers?".

DSW64
Payless ShoeSource

Environment Culture Ratings vs Payless ShoeSource

Tied

DSW tied with Payless ShoeSource on Environment Culture Ratings vs Payless ShoeSource Ratings based on looking at 678 ratings from employees of the two companies. Ratings come from the answers to questions like "Does someone you work with closely, make you want to quit your job?" and "What is most positive about the culture and environment at your company?".

DSW71
Payless ShoeSource

Sentiment Culture Ratings vs Payless ShoeSource

DSW

56 / 100

Sentiment Culture Ratings vs Payless ShoeSource
Winner by 4%

Payless ShoeSource

52 / 100

DSW rates % higher than Payless ShoeSource on Sentiment Culture Ratings vs Payless ShoeSource Ratings based on looking at 1065 ratings from employees of the two companies. Ratings come from the answers to questions like "How confident are you about the future success of your company?" and "What do you like best about your company?".

DSW56
Payless ShoeSource