J. C. Penney vs Payless ShoeSource | Comparably
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J. C. Penney Claimed Company
EMPLOYEE
PARTICIPANTS
476
TOTAL
RATINGS
5538
Payless ShoeSource
EMPLOYEE
PARTICIPANTS
57
TOTAL
RATINGS
855

J. C. Penney vs Payless ShoeSource

Compare J. C. Penney versus Payless ShoeSource for CEO Rating, Overall Culture Score, Brand Ranking, and other ratings. Results were generated by 476 employees and customers of J. C. Penney and 57 employees and customers of Payless ShoeSource.

J. C. Penney

J. C. Penney's brand is ranked #- in the list of Global Top 1000 Brands, as rated by customers of J. C. Penney. Their current market cap is $58.39M.

Payless ShoeSource

Payless ShoeSource's brand is ranked #- in the list of Global Top 1000 Brands, as rated by customers of Payless ShoeSource. Their current valuation is $797.66M.

2.5/5
Product Quality
3.9/5
2.6/5
Pricing
4/5
2.3/5
Customer Service
3.9/5
-39
NPS Score
26%Promoters
9%Passive
65%Detractors
35
NPS Score
52%Promoters
31%Passive
17%Detractors

Net Promoter Score
Winner by 74

See how J. C. Penney compares to its competitors

Target
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See how Payless ShoeSource compares to its competitors

DSW
Caleres
Hivewyre

Working at J. C. Penney vs Working at Payless ShoeSource

Marc Rosen J. C. Penney's CEO
61 / 100

CEO Rating
Winner by 4%

W. Paul Jones Payless ShoeSource's CEO
W. Paul Jones
57 / 100

CEO Rating

J. C. Penney

J. C. Penney doesn't have enough ratings to calculate the Team Culture Ratings.

Know someone that works there? Invite them to rate their experience.

Payless ShoeSource

Employees at Payless ShoeSource rate their CEO, W. Paul Jones, 57/100. This score is 4% lower than the scores of J. C. Penney's CEO, Marc Rosen. Employees in the Customer Support and Operations departments rate W. Paul Jones the highest.

CEO Score 61
CEO Score
CEO Score 57
Overall Culture 61
Overall Culture
Overall Culture 58
-24
eNPS
-28
Gender Score 63
Gender Score
Gender Score 58
Diversity Score 68
Diversity Score
Diversity Score 61
Perk And Benefits 52
Perk And Benefits
Perk And Benefits 53
Professional Dev. 45
Professional Dev.
Professional Dev. 53

Overall Culture at J. C. Penney vs Payless ShoeSource

61
/ 100
J. C. Penney

Employees at J. C. Penney rate their Overall Culture a 61/100, with HR and Admin as the two departments that rate their experience the highest.

Overall Culture
Winner by 3%

58
/ 100
Payless ShoeSource

Employees at Payless ShoeSource rate their Overall Culture a /100, with Operations and Sales as the two departments that rate their experience the highest.

  • J. C. Penney
  • Payless ShoeSource58

Employee Net Promoter Score at J. C. Penney vs Payless ShoeSource

-24
eNPS
J. C. Penney
114 Promoters 30%
61 Passives 16%
207 Detractors 54%

Employee Net Promoter Score
Winner by 4%

-28
eNPS
Payless ShoeSource
13 Promoters 28%
7 Passives 16%
25 Detractors 56%
  • J. C. Penney-26
  • Payless ShoeSource

Gender Score at J. C. Penney vs Payless ShoeSource

63
/ 100
J. C. Penney

Employees at J. C. Penney rate their Gender Score a 63/100, with Admin and HR as the two departments that rate their experience the highest.

Gender Score
Winner by 5%

58
/ 100
Payless ShoeSource

Employees at Payless ShoeSource rate their Gender Score a /100, with Sales and Customer Support as the two departments that rate their experience the highest.

  • J. C. Penney62
  • Payless ShoeSource

Diversity Score at J. C. Penney vs Payless ShoeSource

68
/ 100
J. C. Penney

Employees at J. C. Penney rate their Diversity Score a 68/100, with HR and Sales as the two departments that rate their experience the highest.

Diversity Score
Winner by 7%

61
/ 100
Payless ShoeSource

Employees at Payless ShoeSource rate their Diversity Score a /100, with Sales as the department that rate their experience the highest.

  • J. C. Penney68
  • Payless ShoeSource

Perk and Benefits Score at J. C. Penney vs Payless ShoeSource

52
/ 100
J. C. Penney

Employees at J. C. Penney rate their Perk and Benefits Score a 52/100, with HR and Admin as the two departments that rate their experience the highest.

53
/ 100
Payless ShoeSource

Employees at Payless ShoeSource rate their Perk and Benefits Score a /100, with Operations and Customer Support as the two departments that rate their experience the highest.

Perk and Benefits Score
Winner by 1%

  • J. C. Penney52
  • Payless ShoeSource

Professional Development Score at J. C. Penney vs Payless ShoeSource

45
/ 100
J. C. Penney

Employees at J. C. Penney rate their Professional Development Score a 45/100, with Sales as the department that rate their experience the highest.

53
/ 100
Payless ShoeSource

Employees at Payless ShoeSource rate their Professional Development Score a /100, with Sales as the department that rate their experience the highest.

Professional Development Score
Winner by 8%

  • J. C. Penney45
  • Payless ShoeSource

Leadership Culture Ratings vs Payless ShoeSource

J. C. Penney
60 / 100

Leadership Culture Ratings vs Payless ShoeSource
Winner by 1%

Payless ShoeSource
59 / 100

J. C. Penney rates % higher than Payless ShoeSource on Leadership Culture Ratings vs Payless ShoeSource Ratings based on looking at 1332 ratings from employees of the two companies. Ratings come from the answers to questions like "What does the leadership team need to get better at?" and "Are your company's goals clear, and are you invested in them?".

  • J. C. Penney60
  • Payless ShoeSource

Compensation Culture Ratings vs Payless ShoeSource

J. C. Penney
48 / 100
Payless ShoeSource
53 / 100

J. C. Penney rates % lower than Payless ShoeSource on Compensation Culture Ratings vs Payless ShoeSource Ratings based on looking at 980 ratings from employees of the two companies. Ratings come from the answers to questions like "Do you believe you're paid fairly?" and "Are you satisfied with your Benefits?".

  • J. C. Penney48
  • Payless ShoeSource

Team Culture Ratings vs Payless ShoeSource

J. C. Penney
68 / 100

Team Culture Ratings vs Payless ShoeSource
Winner by 7%

Payless ShoeSource
61 / 100

J. C. Penney rates % higher than Payless ShoeSource on Team Culture Ratings vs Payless ShoeSource Ratings based on looking at 912 ratings from employees of the two companies. Ratings come from the answers to questions like "What do your coworkers need to improve and how could you work together better?" and "Do you look forward to interacting with your coworkers?".

  • J. C. Penney68
  • Payless ShoeSource

Environment Culture Ratings vs Payless ShoeSource

J. C. Penney
70 / 100
Payless ShoeSource
71 / 100

J. C. Penney rates % lower than Payless ShoeSource on Environment Culture Ratings vs Payless ShoeSource Ratings based on looking at 922 ratings from employees of the two companies. Ratings come from the answers to questions like "What needs to change to make the company culture better?" and "What is most positive about the culture and environment at your company?".

  • J. C. Penney70
  • Payless ShoeSource

Sentiment Culture Ratings vs Payless ShoeSource

J. C. Penney
61 / 100

Sentiment Culture Ratings vs Payless ShoeSource
Winner by 9%

Payless ShoeSource
52 / 100

J. C. Penney rates % higher than Payless ShoeSource on Sentiment Culture Ratings vs Payless ShoeSource Ratings based on looking at 1046 ratings from employees of the two companies. Ratings come from the answers to questions like "What would you most like to see improved at your company?" and "How confident are you about the future success of your company?".

  • J. C. Penney
  • Payless ShoeSource51

See how J. C. Penney compares to its competitors

See how Payless ShoeSource compares to its competitors