Payless ShoeSource vs Rack Room Shoes | Comparably
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Payless ShoeSource
EMPLOYEE
PARTICIPANTS
57
TOTAL
RATINGS
855
Rack Room Shoes
EMPLOYEE
PARTICIPANTS
238
TOTAL
RATINGS
1965

Payless ShoeSource vs Rack Room Shoes

Compare Payless ShoeSource versus Rack Room Shoes for CEO Rating, Overall Culture Score, Brand Ranking, and other ratings. Results were generated by 57 employees and customers of Payless ShoeSource and 238 employees and customers of Rack Room Shoes.

Payless ShoeSource

Payless ShoeSource's brand is ranked #- in the list of Global Top 1000 Brands, as rated by customers of Payless ShoeSource. Their current valuation is $797.66M.

Rack Room Shoes

Rack Room Shoes's brand is ranked #- in the list of Global Top 1000 Brands, as rated by customers of Rack Room Shoes. Their current valuation is $3.36B.


3.9/5
Product Quality
2.1/5
4/5
Pricing
2.5/5
3.9/5
Customer Service
2.2/5
35
NPS Score
52%Promoters
31%Passive
17%Detractors

Net Promoter Score
Winner by 73

-38
NPS Score
27%Promoters
8%Passive
65%Detractors

See how Payless ShoeSource compares to its competitors

See how Rack Room Shoes compares to its competitors

Working at Payless ShoeSource vs Working at Rack Room Shoes

W. Paul Jones Payless ShoeSource's CEO
57 / 100

CEO Rating

59 / 100

CEO Rating
Winner by 2%

Payless ShoeSource

Payless ShoeSource doesn't have enough ratings to calculate the Team Culture Ratings.

Know someone that works there? Invite them to rate their experience.

Rack Room Shoes

Employees at Rack Room Shoes rate their CEO, Mark Lardie, 59/100. This score is 2% higher than the scores of Payless ShoeSource's CEO, W. Paul Jones. Employees in the Sales department rate Mark Lardie the highest.


CEO Score 57
CEO Score
CEO Score 59
Overall Culture 58
Overall Culture
Overall Culture 55
-28
eNPS
-37
Gender Score 58
Gender Score
Gender Score 60
Diversity Score 61
Diversity Score
Diversity Score 59
Perk And Benefits 53
Perk And Benefits
Perk And Benefits 59
Professional Dev. 53
Professional Dev.
Professional Dev. 69

Overall Culture at Payless ShoeSource vs Rack Room Shoes

58
/ 100
Payless ShoeSource

Employees at Payless ShoeSource rate their Overall Culture a 58/100, with Operations and Sales as the two departments that rate their experience the highest.

Overall Culture
Winner by 3%

55
/ 100
Rack Room Shoes

Employees at Rack Room Shoes rate their Overall Culture a /100, with Sales as the department that rate their experience the highest.

  • Payless ShoeSource58
  • Rack Room Shoes

Employee Net Promoter Score at Payless ShoeSource vs Rack Room Shoes

-28
eNPS
Payless ShoeSource
13 Promoters 28%
7 Passives 16%
25 Detractors 56%

Employee Net Promoter Score
Winner by 9%

-37
eNPS
Rack Room Shoes
50 Promoters 25%
27 Passives 13%
124 Detractors 62%
  • Payless ShoeSource
  • Rack Room Shoes-38

Gender Score at Payless ShoeSource vs Rack Room Shoes

58
/ 100
Payless ShoeSource

Employees at Payless ShoeSource rate their Gender Score a 58/100, with Sales and Customer Support as the two departments that rate their experience the highest.

60
/ 100
Rack Room Shoes

Employees at Rack Room Shoes rate their Gender Score a /100, with Sales as the department that rate their experience the highest.

Gender Score
Winner by 2%

  • Payless ShoeSource
  • Rack Room Shoes60

Diversity Score at Payless ShoeSource vs Rack Room Shoes

61
/ 100
Payless ShoeSource

Employees at Payless ShoeSource rate their Diversity Score a 61/100, with Sales as the department that rate their experience the highest.

Diversity Score
Winner by 2%

59
/ 100
Rack Room Shoes

Employees at Rack Room Shoes rate their Diversity Score a /100, with Sales as the department that rate their experience the highest.

  • Payless ShoeSource
  • Rack Room Shoes58

Perk and Benefits Score at Payless ShoeSource vs Rack Room Shoes

53
/ 100
Payless ShoeSource

Employees at Payless ShoeSource rate their Perk and Benefits Score a 53/100, with Operations and Customer Support as the two departments that rate their experience the highest.

59
/ 100
Rack Room Shoes

Employees at Rack Room Shoes rate their Perk and Benefits Score a /100, with Sales as the department that rate their experience the highest.

Perk and Benefits Score
Winner by 6%

  • Payless ShoeSource
  • Rack Room Shoes59

Professional Development Score at Payless ShoeSource vs Rack Room Shoes

53
/ 100
Payless ShoeSource

Employees at Payless ShoeSource rate their Professional Development Score a 53/100, with Sales as the department that rate their experience the highest.

69
/ 100
Rack Room Shoes

Employees at Rack Room Shoes rate their Professional Development Score a /100, with Sales as the department that rate their experience the highest.

Professional Development Score
Winner by 16%

  • Payless ShoeSource
  • Rack Room Shoes70

Leadership Culture Ratings vs Rack Room Shoes

Payless ShoeSource
59 / 100

Leadership Culture Ratings vs Rack Room Shoes
Winner by 3%

Payless ShoeSource rates % higher than Rack Room Shoes on Leadership Culture Ratings vs Rack Room Shoes Ratings based on looking at 619 ratings from employees of the two companies. Ratings come from the answers to questions like "What does the leadership team need to get better at?" and "Are your company's goals clear, and are you invested in them?".

  • Payless ShoeSource
  • Rack Room Shoes55

Compensation Culture Ratings vs Rack Room Shoes

Payless ShoeSource tied with Rack Room Shoes on Compensation Culture Ratings vs Rack Room Shoes Ratings based on looking at 427 ratings from employees of the two companies. Ratings come from the answers to questions like "Does your company give annual bonuses?" and "Are you satisfied with your Benefits?".

  • Payless ShoeSource
  • Rack Room Shoes53

Team Culture Ratings vs Rack Room Shoes

Payless ShoeSource
61 / 100

Team Culture Ratings vs Rack Room Shoes
Winner by 6%

Payless ShoeSource rates % higher than Rack Room Shoes on Team Culture Ratings vs Rack Room Shoes Ratings based on looking at 381 ratings from employees of the two companies. Ratings come from the answers to questions like "Does Your Boss Hurt Your Company Culture?" and "Are your company's meetings effective?".

  • Payless ShoeSource
  • Rack Room Shoes54

Environment Culture Ratings vs Rack Room Shoes

Payless ShoeSource
71 / 100

Environment Culture Ratings vs Rack Room Shoes
Winner by 6%

Payless ShoeSource rates % higher than Rack Room Shoes on Environment Culture Ratings vs Rack Room Shoes Ratings based on looking at 361 ratings from employees of the two companies. Ratings come from the answers to questions like "What is most positive about the culture and environment at your company?" and "On average, how many hours do you work a day?".

  • Payless ShoeSource
  • Rack Room Shoes65

Sentiment Culture Ratings vs Rack Room Shoes

Payless ShoeSource
52 / 100

Sentiment Culture Ratings vs Rack Room Shoes
Winner by 2%

Payless ShoeSource rates % higher than Rack Room Shoes on Sentiment Culture Ratings vs Rack Room Shoes Ratings based on looking at 497 ratings from employees of the two companies. Ratings come from the answers to questions like "Are you typically excited about going to work each day?" and "What's going wrong and how can it be improved?".

  • Payless ShoeSource51
  • Rack Room Shoes

See how Payless ShoeSource compares to its competitors

See how Rack Room Shoes compares to its competitors