EMPLOYEE PARTICIPANTS: 11

TOTAL RATINGS: 138

EMPLOYEE PARTICIPANTS: 58

TOTAL RATINGS: 584

Shoes.com vs Zappos

Compare Shoes.com versus Zappos for CEO Rating, Overall Culture Score, Brand Ranking, and other ratings. Results were generated by 11 employees and customers of Shoes.com and 58 employees and customers of Zappos.

Shoes.com

Shoes.com's brand is ranked #- in the list of Global Top 1000 Brands, as rated by customers of Shoes.com.

Zappos

Zappos's brand is ranked #210 in the list of Global Top 1000 Brands, as rated by customers of Zappos.

1.8/5

Product Quality

4/5

2.1/5

Pricing

3.9/5

1.7/5

Customer Service

4.1/5

-68

NPS Score

13%	Promoters
6%	Passive
81%	Detractors

NPS Score

56%	Promoters
18%	Passive
26%	Detractors

Net Promoter Score
Winner by 98

See how Shoes.com compares to its competitors

6pm

J.Jill

TUV Rheinland OpenSky

See how Zappos compares to its competitors

Working at Shoes.com vs Working at Zappos

72 / 100

CEO Rating
Winner by 14%

Kedar Deshpande

58 / 100

CEO Rating

Shoes.com

Shoes.com doesn't have enough ratings to calculate the Team Culture Ratings.

Know someone that works there? Invite them to rate their experience.

Zappos

Employees at Zappos rate their CEO, Kedar Deshpande, 58/100. This score is 14% lower than the scores of Shoes.com's CEO, Roger Hardy. Employees in the Design and Engineering departments rate Kedar Deshpande the highest.

CEO Score 72

CEO Score

CEO Score 58

Overall Culture 64

Overall Culture

Overall Culture 62

eNPS

-20

Gender Score N/A

Gender Score

Gender Score 68

Diversity Score 78

Diversity Score

Diversity Score 64

Perk And Benefits 65

Perk And Benefits

Perk And Benefits 78

Professional Dev. 47

Professional Dev.

Professional Dev. 56

Overall Culture at Shoes.com vs Zappos

/ 100

Shoes.com

Employees at Shoes.com rate their Overall Culture a 64/100.

Overall Culture
Winner by 2%

/ 100

Zappos

Employees at Zappos rate their Overall Culture a /100, with Design and Engineering as the two departments that rate their experience the highest.

Shoes.com64
Zappos

Employee Net Promoter Score at Shoes.com vs Zappos

eNPS

Shoes.com

4 Promoters 57%

1 Passives 14%

2 Detractors 29%

Employee Net Promoter Score
Winner by 48%

-20

eNPS

Zappos

15 Promoters 35%

4 Passives 10%

23 Detractors 55%

Shoes.com
Zappos-20

Gender Score at Shoes.com vs Zappos

Not enough ratings

Shoes.com

Shoes.com doesn't have enough ratings to calculate Gender Score ratings.

Know someone that works there? Invite them to rate their experience.

Not enough ratings

Zappos

Employees at Zappos rate their Gender Score a /100.

Gender Score
Winner

Zappos68

Diversity Score at Shoes.com vs Zappos

/ 100

Shoes.com

Employees at Shoes.com rate their Diversity Score a 78/100.

Diversity Score
Winner by 14%

/ 100

Zappos

Employees at Zappos rate their Diversity Score a /100, with Engineering as the department that rate their experience the highest.

Shoes.com79
Zappos

Perk and Benefits Score at Shoes.com vs Zappos

/ 100

Shoes.com

Employees at Shoes.com rate their Perk and Benefits Score a 65/100.

/ 100

Zappos

Employees at Zappos rate their Perk and Benefits Score a /100, with Design as the department that rate their experience the highest.

Perk and Benefits Score
Winner by 13%

Shoes.com
Zappos79

Professional Development Score at Shoes.com vs Zappos

/ 100

Shoes.com

Employees at Shoes.com rate their Professional Development Score a 47/100.

/ 100

Zappos

Employees at Zappos rate their Professional Development Score a /100.

Professional Development Score
Winner by 9%

Shoes.com
Zappos54

Leadership Culture Ratings vs Zappos

Shoes.com

68 / 100

Leadership Culture Ratings vs Zappos
Winner by 11%

Zappos

57 / 100

Shoes.com rates % higher than Zappos on Leadership Culture Ratings vs Zappos Ratings based on looking at 172 ratings from employees of the two companies. Ratings come from the answers to questions like "What does the leadership team need to get better at?" and "Do you approve of your CEOs management style?".

Shoes.com68
Zappos

Compensation Culture Ratings vs Zappos

Shoes.com rates % lower than Zappos on Compensation Culture Ratings vs Zappos Ratings based on looking at 104 ratings from employees of the two companies. Ratings come from the answers to questions like "Do you believe you're paid fairly?" and "Why do you feel undervalued and what would make you feel better about your compensation?".

Shoes.com
Zappos72

Team Culture Ratings vs Zappos

Shoes.com

77 / 100

Team Culture Ratings vs Zappos
Winner by 9%

Zappos

68 / 100

Shoes.com rates % higher than Zappos on Team Culture Ratings vs Zappos Ratings based on looking at 95 ratings from employees of the two companies. Ratings come from the answers to questions like "Does Your Boss Hurt Your Company Culture?" and "What do your coworkers need to improve and how could you work together better?".

Shoes.com
Zappos68

Environment Culture Ratings vs Zappos

Shoes.com

69 / 100

Environment Culture Ratings vs Zappos
Winner by 3%

Zappos

66 / 100

Shoes.com rates % higher than Zappos on Environment Culture Ratings vs Zappos Ratings based on looking at 91 ratings from employees of the two companies. Ratings come from the answers to questions like "What is most positive about the culture and environment at your company?" and "Do you have a close friend at work?".

Shoes.com
Zappos66

Sentiment Culture Ratings vs Zappos

Shoes.com

64 / 100

Sentiment Culture Ratings vs Zappos
Winner by 5%

Zappos

59 / 100

Shoes.com rates % higher than Zappos on Sentiment Culture Ratings vs Zappos Ratings based on looking at 115 ratings from employees of the two companies. Ratings come from the answers to questions like "How confident are you about the future success of your company?" and "Are you typically excited about going to work each day?".

Shoes.com
Zappos59