Best Western

EMPLOYEE PARTICIPANTS: 308

TOTAL RATINGS: 3231

Choice Hotels Claimed Company

This companyis accepting feedback from verified employees EMPLOYEE PARTICIPANTS: 445

TOTAL RATINGS: 13108

Best Western vs Choice Hotels

Compare Best Western versus Choice Hotels for CEO Rating, Overall Culture Score, Brand Ranking, and other ratings. Results were generated by 308 employees and customers of Best Western and 445 employees and customers of Choice Hotels.

Best Western

Best Western's brand is ranked #- in the list of Global Top 1000 Brands, as rated by customers of Best Western.

Choice Hotels

Choice Hotels's brand is ranked #461 in the list of Global Top 1000 Brands, as rated by customers of Choice Hotels. Their current market cap is $6.16B.

3.5/5

Product Quality

2.5/5

3.3/5

Pricing

2.7/5

3.3/5

Customer Service

2.6/5

NPS Score

48%	Promoters
15%	Passive
37%	Detractors

Net Promoter Score
Winner by 40

-29

NPS Score

33%	Promoters
5%	Passive
62%	Detractors

See how Best Western compares to its competitors

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See how Choice Hotels compares to its competitors

Working at Best Western vs Working at Choice Hotels

58 / 100

CEO Rating

Patrick Pacious

89 / 100

CEO Rating
Winner by 31%

Best Western

Best Western doesn't have enough ratings to calculate the Team Culture Ratings.

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Choice Hotels

Employees at Choice Hotels rate their CEO, Patrick Pacious, 89/100. This score is 31% higher than the scores of Best Western's CEO, David Kong. Employees in the Customer Success and Sales departments rate Patrick Pacious the highest.

CEO Score 58

CEO Score

CEO Score 89

Overall Culture 57

Overall Culture

Overall Culture 81

-31

eNPS

Gender Score 55

Gender Score

Gender Score 80

Diversity Score 53

Diversity Score

Diversity Score 80

Perk And Benefits 46

Perk And Benefits

Perk And Benefits 78

Professional Dev. 46

Professional Dev.

Professional Dev. 73

Overall Culture at Best Western vs Choice Hotels

/ 100

Best Western

Employees at Best Western rate their Overall Culture a 57/100, with Admin and Sales as the two departments that rate their experience the highest.

/ 100

Choice Hotels

Employees at Choice Hotels rate their Overall Culture a /100, with Revenue Management and Communications as the two departments that rate their experience the highest.

Overall Culture
Winner by 24%

Best Western57
Choice Hotels

Employee Net Promoter Score at Best Western vs Choice Hotels

-31

eNPS

Best Western

67 Promoters 26%

45 Passives 17%

148 Detractors 57%

eNPS

Choice Hotels

248 Promoters 56%

138 Passives 31%

58 Detractors 13%

Employee Net Promoter Score
Winner by %

Best Western-32
Choice Hotels

Gender Score at Best Western vs Choice Hotels

/ 100

Best Western

Employees at Best Western rate their Gender Score a 55/100, with Admin and Operations as the two departments that rate their experience the highest.

/ 100

Choice Hotels

Employees at Choice Hotels rate their Gender Score a /100, with Revenue Management and Sales as the two departments that rate their experience the highest.

Gender Score
Winner by 25%

Best Western55
Choice Hotels

Diversity Score at Best Western vs Choice Hotels

/ 100

Best Western

Employees at Best Western rate their Diversity Score a 53/100, with Admin and Sales as the two departments that rate their experience the highest.

/ 100

Choice Hotels

Employees at Choice Hotels rate their Diversity Score a /100, with Revenue Management and Customer Success as the two departments that rate their experience the highest.

Diversity Score
Winner by 27%

Best Western53
Choice Hotels

Perk and Benefits Score at Best Western vs Choice Hotels

/ 100

Best Western

Employees at Best Western rate their Perk and Benefits Score a 46/100, with Sales and Admin as the two departments that rate their experience the highest.

/ 100

Choice Hotels

Employees at Choice Hotels rate their Perk and Benefits Score a /100, with Revenue Management and Customer Success as the two departments that rate their experience the highest.

Perk and Benefits Score
Winner by 32%

Best Western46
Choice Hotels

Professional Development Score at Best Western vs Choice Hotels

/ 100

Best Western

Employees at Best Western rate their Professional Development Score a 46/100, with Customer Support as the department that rate their experience the highest.

/ 100

Choice Hotels

Employees at Choice Hotels rate their Professional Development Score a /100, with Revenue Management and Sales as the two departments that rate their experience the highest.

Professional Development Score
Winner by 27%

Best Western44
Choice Hotels

Leadership Culture Ratings vs Choice Hotels

Best Western rates % lower than Choice Hotels on Leadership Culture Ratings vs Choice Hotels Ratings based on looking at 4211 ratings from employees of the two companies. Ratings come from the answers to questions like "What do you like best about the leadership team?" and "How would you rate your executive team?".

Best Western55
Choice Hotels

Compensation Culture Ratings vs Choice Hotels

Best Western rates % lower than Choice Hotels on Compensation Culture Ratings vs Choice Hotels Ratings based on looking at 1394 ratings from employees of the two companies. Ratings come from the answers to questions like "How often do you get a raise?" and "Are you satisfied with your Benefits?".

Best Western48
Choice Hotels

Team Culture Ratings vs Choice Hotels

Best Western rates % lower than Choice Hotels on Team Culture Ratings vs Choice Hotels Ratings based on looking at 1356 ratings from employees of the two companies. Ratings come from the answers to questions like "What are some of the best things about your team?" and "How would you rate the quality of your coworkers?".

Best Western59
Choice Hotels

Environment Culture Ratings vs Choice Hotels

Best Western rates % lower than Choice Hotels on Environment Culture Ratings vs Choice Hotels Ratings based on looking at 2650 ratings from employees of the two companies. Ratings come from the answers to questions like "On average, how many hours do you work a day?" and "What is most positive about the culture and environment at your company?".

Best Western66
Choice Hotels

Sentiment Culture Ratings vs Choice Hotels

Best Western rates % lower than Choice Hotels on Sentiment Culture Ratings vs Choice Hotels Ratings based on looking at 1891 ratings from employees of the two companies. Ratings come from the answers to questions like "What's going wrong and how can it be improved?" and "What would you most like to see improved at your company?".

Best Western61
Choice Hotels