Birdeye vs Swell | Comparably
Comparably
Profile Image
VS
Birdeye Claimed Company
EMPLOYEE
PARTICIPANTS
181
TOTAL
RATINGS
2798
Swell Claimed Company
EMPLOYEE
PARTICIPANTS
46
TOTAL
RATINGS
807

Birdeye vs Swell

Compare Birdeye versus Swell for CEO Rating, Overall Culture Score, Brand Ranking, and other ratings. Results were generated by 181 employees and customers of Birdeye and 46 employees and customers of Swell.

Birdeye

Birdeye's brand is ranked #- in the list of Global Top 1000 Brands, as rated by customers of Birdeye. Their current valuation is $100.00M.

Swell

Swell's brand is ranked #- in the list of Global Top 1000 Brands, as rated by customers of Swell.

3.9/5
Product Quality
3.2/5
3.8/5
Pricing
2.7/5
2.7/5
Customer Service
3/5
54
NPS Score
71%Promoters
12%Passive
17%Detractors

Net Promoter Score
Winner by 54

0
NPS Score
50%Promoters
0%Passive
50%Detractors

See how Birdeye compares to its competitors

Podium
Reputation
Yext

See how Swell compares to its competitors

Podium

Working at Birdeye vs Working at Swell

Naveen Gupta Birdeye's CEO
90 / 100

CEO Rating

Zeke Kuch Swell's CEO
Zeke Kuch
95 / 100

CEO Rating
Winner by 5%

Birdeye

Birdeye doesn't have enough ratings to calculate the Team Culture Ratings.

Know someone that works there? Invite them to rate their experience.

Swell

Employees at Swell rate their CEO, Zeke Kuch, 95/100. This score is 5% higher than the scores of Birdeye's CEO, Naveen Gupta. Employees in the Customer Success department rate Zeke Kuch the highest.

CEO Score 90
CEO Score
CEO Score 95
Overall Culture 89
Overall Culture
Overall Culture 91
61
eNPS
83
Gender Score 92
Gender Score
Gender Score 93
Diversity Score 88
Diversity Score
Diversity Score 93
Perk And Benefits 93
Perk And Benefits
Perk And Benefits 95
Professional Dev. 82
Professional Dev.
Professional Dev. 89

Overall Culture at Birdeye vs Swell

89
/ 100
Birdeye

Employees at Birdeye rate their Overall Culture a 89/100, with HR and Customer Support as the two departments that rate their experience the highest.

91
/ 100
Swell

Employees at Swell rate their Overall Culture a /100, with Customer Success as the department that rate their experience the highest.

Overall Culture
Winner by 2%

  • Birdeye89
  • Swell

Employee Net Promoter Score at Birdeye vs Swell

61
eNPS
Birdeye
126 Promoters 74%
22 Passives 13%
22 Detractors 13%
83
eNPS
Swell
36 Promoters 88%
3 Passives 7%
2 Detractors 5%

Employee Net Promoter Score
Winner by %

  • Birdeye61
  • Swell

Gender Score at Birdeye vs Swell

92
/ 100
Birdeye

Employees at Birdeye rate their Gender Score a 92/100, with Marketing and HR as the two departments that rate their experience the highest.

93
/ 100
Swell

Employees at Swell rate their Gender Score a /100.

Gender Score
Winner by 1%

  • Birdeye92
  • Swell

Diversity Score at Birdeye vs Swell

88
/ 100
Birdeye

Employees at Birdeye rate their Diversity Score a 88/100, with Marketing and Sales as the two departments that rate their experience the highest.

93
/ 100
Swell

Employees at Swell rate their Diversity Score a /100.

Diversity Score
Winner by 5%

  • Birdeye88
  • Swell

Perk and Benefits Score at Birdeye vs Swell

93
/ 100
Birdeye

Employees at Birdeye rate their Perk and Benefits Score a 93/100, with Design and HR as the two departments that rate their experience the highest.

95
/ 100
Swell

Employees at Swell rate their Perk and Benefits Score a /100, with Customer Success as the department that rate their experience the highest.

Perk and Benefits Score
Winner by 2%

  • Birdeye94
  • Swell

Professional Development Score at Birdeye vs Swell

82
/ 100
Birdeye

Employees at Birdeye rate their Professional Development Score a 82/100, with Sales as the department that rate their experience the highest.

89
/ 100
Swell

Employees at Swell rate their Professional Development Score a /100.

Professional Development Score
Winner by 7%

  • Birdeye83
  • Swell

Leadership Culture Ratings vs Swell

Birdeye
89 / 100
Swell
94 / 100

Birdeye rates % lower than Swell on Leadership Culture Ratings vs Swell Ratings based on looking at 696 ratings from employees of the two companies. Ratings come from the answers to questions like "How would you rate your manager?" and "What do you like best about the leadership team?".

  • Birdeye89
  • Swell

Compensation Culture Ratings vs Swell

Birdeye
89 / 100
Swell
97 / 100

Birdeye rates % lower than Swell on Compensation Culture Ratings vs Swell Ratings based on looking at 557 ratings from employees of the two companies. Ratings come from the answers to questions like "How often do you get a raise?" and "Are you satisfied with your Benefits?".

  • Birdeye89
  • Swell

Team Culture Ratings vs Swell

Birdeye
94 / 100

Team Culture Ratings vs Swell
Winner by 1%

Swell
93 / 100

Birdeye rates % higher than Swell on Team Culture Ratings vs Swell Ratings based on looking at 541 ratings from employees of the two companies. Ratings come from the answers to questions like "What are some of the best things about your team?" and "What do your coworkers need to improve and how could you work together better?".

  • Birdeye94
  • Swell

Environment Culture Ratings vs Swell

Birdeye
82 / 100
Swell
83 / 100

Birdeye rates % lower than Swell on Environment Culture Ratings vs Swell Ratings based on looking at 548 ratings from employees of the two companies. Ratings come from the answers to questions like "Do you have a close friend at work?" and "On average, how many hours do you work a day?".

  • Birdeye82
  • Swell

Sentiment Culture Ratings vs Swell

Birdeye
91 / 100

Sentiment Culture Ratings vs Swell
Winner by 2%

Swell
89 / 100

Birdeye rates % higher than Swell on Sentiment Culture Ratings vs Swell Ratings based on looking at 567 ratings from employees of the two companies. Ratings come from the answers to questions like "What's going wrong and how can it be improved?" and "What would you most like to see improved at your company?".

  • Birdeye91
  • Swell

See how Birdeye compares to its competitors

See how Swell compares to its competitors