Birdeye vs Swell | Comparably
Comparably
Profile Image
VS
Birdeye Claimed Company
EMPLOYEE
PARTICIPANTS
182
TOTAL
RATINGS
2825
Swell Claimed Company
EMPLOYEE
PARTICIPANTS
46
TOTAL
RATINGS
807

Birdeye vs Swell

Compare Birdeye versus Swell for CEO Rating, Overall Culture Score, Brand Ranking, and other ratings. Results were generated by 182 employees and customers of Birdeye and 46 employees and customers of Swell.

Birdeye

Birdeye's brand is ranked #- in the list of Global Top 1000 Brands, as rated by customers of Birdeye. Their current valuation is $100.00M.

Swell

Swell's brand is ranked #- in the list of Global Top 1000 Brands, as rated by customers of Swell.

3.8/5
Product Quality
3.2/5
3.7/5
Pricing
2.7/5
2.7/5
Customer Service
3/5
52
NPS Score
70%Promoters
12%Passive
18%Detractors

Net Promoter Score
Winner by 52

0
NPS Score
50%Promoters
0%Passive
50%Detractors

See how Birdeye compares to its competitors

Podium
Reputation
Yext

See how Swell compares to its competitors

Podium

Working at Birdeye vs Working at Swell

Naveen Gupta Birdeye's CEO
89 / 100

CEO Rating

Zeke Kuch Swell's CEO
Zeke Kuch
95 / 100

CEO Rating
Winner by 6%

Birdeye

Birdeye doesn't have enough ratings to calculate the Team Culture Ratings.

Know someone that works there? Invite them to rate their experience.

Swell

Employees at Swell rate their CEO, Zeke Kuch, 95/100. This score is 6% higher than the scores of Birdeye's CEO, Naveen Gupta. Employees in the Customer Success department rate Zeke Kuch the highest.

CEO Score 89
CEO Score
CEO Score 95
Overall Culture 88
Overall Culture
Overall Culture 91
61
eNPS
83
Gender Score 92
Gender Score
Gender Score 93
Diversity Score 88
Diversity Score
Diversity Score 93
Perk And Benefits 93
Perk And Benefits
Perk And Benefits 95
Professional Dev. 75
Professional Dev.
Professional Dev. 89

Overall Culture at Birdeye vs Swell

88
/ 100
Birdeye

Employees at Birdeye rate their Overall Culture a 88/100, with HR and Customer Support as the two departments that rate their experience the highest.

91
/ 100
Swell

Employees at Swell rate their Overall Culture a /100, with Customer Success as the department that rate their experience the highest.

Overall Culture
Winner by 3%

  • Birdeye88
  • Swell

Employee Net Promoter Score at Birdeye vs Swell

61
eNPS
Birdeye
126 Promoters 74%
22 Passives 13%
23 Detractors 13%
83
eNPS
Swell
36 Promoters 88%
3 Passives 7%
2 Detractors 5%

Employee Net Promoter Score
Winner by %

  • Birdeye59
  • Swell

Gender Score at Birdeye vs Swell

92
/ 100
Birdeye

Employees at Birdeye rate their Gender Score a 92/100, with Marketing and HR as the two departments that rate their experience the highest.

93
/ 100
Swell

Employees at Swell rate their Gender Score a /100.

Gender Score
Winner by 1%

  • Birdeye92
  • Swell

Diversity Score at Birdeye vs Swell

88
/ 100
Birdeye

Employees at Birdeye rate their Diversity Score a 88/100, with Marketing and Sales as the two departments that rate their experience the highest.

93
/ 100
Swell

Employees at Swell rate their Diversity Score a /100.

Diversity Score
Winner by 5%

  • Birdeye88
  • Swell

Perk and Benefits Score at Birdeye vs Swell

93
/ 100
Birdeye

Employees at Birdeye rate their Perk and Benefits Score a 93/100, with Design and HR as the two departments that rate their experience the highest.

95
/ 100
Swell

Employees at Swell rate their Perk and Benefits Score a /100, with Customer Success as the department that rate their experience the highest.

Perk and Benefits Score
Winner by 2%

  • Birdeye93
  • Swell

Professional Development Score at Birdeye vs Swell

75
/ 100
Birdeye

Employees at Birdeye rate their Professional Development Score a 75/100, with Sales as the department that rate their experience the highest.

89
/ 100
Swell

Employees at Swell rate their Professional Development Score a /100.

Professional Development Score
Winner by 14%

  • Birdeye76
  • Swell

Leadership Culture Ratings vs Swell

Birdeye
89 / 100
Swell
94 / 100

Birdeye rates % lower than Swell on Leadership Culture Ratings vs Swell Ratings based on looking at 700 ratings from employees of the two companies. Ratings come from the answers to questions like "What does the leadership team need to get better at?" and "Do you feel comfortable giving your boss negative feedback?".

  • Birdeye89
  • Swell

Compensation Culture Ratings vs Swell

Birdeye
88 / 100
Swell
97 / 100

Birdeye rates % lower than Swell on Compensation Culture Ratings vs Swell Ratings based on looking at 560 ratings from employees of the two companies. Ratings come from the answers to questions like "Do you believe you're paid fairly?" and "What is the best part about your compensation package?".

  • Birdeye89
  • Swell

Team Culture Ratings vs Swell

Birdeye
93 / 100
Swell
93 / 100

Tied

Birdeye tied with Swell on Team Culture Ratings vs Swell Ratings based on looking at 544 ratings from employees of the two companies. Ratings come from the answers to questions like "Do you look forward to interacting with your coworkers?" and "What are some of the best things about your team?".

  • Birdeye94
  • Swell

Environment Culture Ratings vs Swell

Birdeye
82 / 100
Swell
83 / 100

Birdeye rates % lower than Swell on Environment Culture Ratings vs Swell Ratings based on looking at 551 ratings from employees of the two companies. Ratings come from the answers to questions like "What % of the time are you bored at work?" and "On average, how many hours do you work a day?".

  • Birdeye82
  • Swell

Sentiment Culture Ratings vs Swell

Birdeye
90 / 100

Sentiment Culture Ratings vs Swell
Winner by 1%

Swell
89 / 100

Birdeye rates % higher than Swell on Sentiment Culture Ratings vs Swell Ratings based on looking at 570 ratings from employees of the two companies. Ratings come from the answers to questions like "What do you like best about your company?" and "What's going wrong and how can it be improved?".

  • Birdeye91
  • Swell

See how Birdeye compares to its competitors

See how Swell compares to its competitors