Call Tracking Metrics Claimed Company

EMPLOYEE PARTICIPANTS: 4

TOTAL RATINGS: 47

Callbox Claimed Company

EMPLOYEE PARTICIPANTS: 17

TOTAL RATINGS: 193

Call Tracking Metrics vs Callbox

Compare Call Tracking Metrics versus Callbox for CEO Rating, Overall Culture Score, Brand Ranking, and other ratings. Results were generated by 4 employees and customers of Call Tracking Metrics and 17 employees and customers of Callbox.

Call Tracking Metrics

Call Tracking Metrics's brand is ranked #- in the list of Global Top 1000 Brands, as rated by customers of Call Tracking Metrics.

Callbox

Callbox's brand is ranked #- in the list of Global Top 1000 Brands, as rated by customers of Callbox.

4.3/5

Product Quality

3.2/5

4.1/5

Pricing

3.4/5

3.7/5

Customer Service

3.5/5

NPS Score

61%	Promoters
17%	Passive
22%	Detractors

Net Promoter Score
Winner by 20

NPS Score

55%	Promoters
9%	Passive
36%	Detractors

See how Call Tracking Metrics compares to its competitors

See how Callbox compares to its competitors

Working at Call Tracking Metrics vs Working at Callbox

73 / 100

CEO Rating

Rom Agustin

78 / 100

CEO Rating
Winner by 5%

Call Tracking Metrics

Call Tracking Metrics doesn't have enough ratings to calculate the Team Culture Ratings.

Know someone that works there? Invite them to rate their experience.

Callbox

Employees at Callbox rate their CEO, Rom Agustin, 78/100. This score is 5% higher than the scores of Call Tracking Metrics' CEO.

CEO Score 73

CEO Score

CEO Score 78

Overall Culture 65

Overall Culture

Overall Culture 70

-50

eNPS

Gender Score N/A

Gender Score

Gender Score 65

Diversity Score N/A

Diversity Score

Diversity Score 64

Perk And Benefits 83

Perk And Benefits

Perk And Benefits 75

Professional Dev. N/A

Professional Dev.

Professional Dev. N/A

Overall Culture at Call Tracking Metrics vs Callbox

/ 100

Call Tracking Metrics

Employees at Call Tracking Metrics rate their Overall Culture a 65/100.

/ 100

Callbox

Employees at Callbox rate their Overall Culture a /100.

Overall Culture
Winner by 5%

Call Tracking Metrics
Callbox70

Employee Net Promoter Score at Call Tracking Metrics vs Callbox

-50

eNPS

Call Tracking Metrics

1 Promoters 25%

0 Passives 0%

3 Detractors 75%

eNPS

Callbox

8 Promoters 62%

2 Passives 15%

3 Detractors 23%

Employee Net Promoter Score
Winner by %

Call Tracking Metrics
Callbox38

Gender Score at Call Tracking Metrics vs Callbox

Not enough ratings

Call Tracking Metrics

Call Tracking Metrics doesn't have enough ratings to calculate Gender Score ratings.

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Not enough ratings

Callbox

Employees at Callbox rate their Gender Score a /100.

Gender Score
Winner

Callbox65

Diversity Score at Call Tracking Metrics vs Callbox

Not enough ratings

Call Tracking Metrics

Call Tracking Metrics doesn't have enough ratings to calculate Diversity Score ratings.

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Not enough ratings

Callbox

Employees at Callbox rate their Diversity Score a /100.

Diversity Score
Winner

Callbox64

Perk and Benefits Score at Call Tracking Metrics vs Callbox

/ 100

Call Tracking Metrics

Employees at Call Tracking Metrics rate their Perk and Benefits Score a 83/100.

Perk and Benefits Score
Winner by 8%

/ 100

Callbox

Employees at Callbox rate their Perk and Benefits Score a /100.

Call Tracking Metrics
Callbox78

Professional Development Score at Call Tracking Metrics vs Callbox

Not enough ratings

Call Tracking Metrics

Call Tracking Metrics doesn't have enough ratings to calculate Professional Development Score ratings.

Know someone that works there? Invite them to rate their experience.

Not enough ratings

Callbox

Callbox doesn't have enough ratings to calculate Professional Development Score ratings.

Know someone that works there? Invite them to rate their experience.

Leadership Culture Ratings vs Callbox

Call Tracking Metrics

54 / 100

Callbox

72 / 100

Call Tracking Metrics rates % lower than Callbox on Leadership Culture Ratings vs Callbox Ratings based on looking at 50 ratings from employees of the two companies. Ratings come from the answers to questions like "Does your manager seem to care about you as a person?" and "What do you like best about the leadership team?".

Call Tracking Metrics
Callbox73

Compensation Culture Ratings vs Callbox

Call Tracking Metrics

79 / 100

Compensation Culture Ratings vs Callbox
Winner by 5%

Callbox

74 / 100

Call Tracking Metrics rates % higher than Callbox on Compensation Culture Ratings vs Callbox Ratings based on looking at 37 ratings from employees of the two companies. Ratings come from the answers to questions like "What is the best part about your compensation package?" and "Why do you feel undervalued and what would make you feel better about your compensation?".

Call Tracking Metrics
Callbox76

Team Culture Ratings vs Callbox

Call Tracking Metrics

Not enough ratings

Callbox

73 / 100

Call Tracking Metrics doesn't have enough ratings to calculate the Team Culture Ratings.

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Callbox73

Environment Culture Ratings vs Callbox

Call Tracking Metrics

Not enough ratings

Callbox

69 / 100

Call Tracking Metrics doesn't have enough ratings to calculate the Team Culture Ratings.

Know someone that works there? Invite them to rate their experience.

Callbox69

Sentiment Culture Ratings vs Callbox

Call Tracking Metrics

67 / 100

Callbox

74 / 100

Call Tracking Metrics rates % lower than Callbox on Sentiment Culture Ratings vs Callbox Ratings based on looking at 37 ratings from employees of the two companies. Ratings come from the answers to questions like "What would you most like to see improved at your company?" and "What makes you most happy at work?".

Call Tracking Metrics
Callbox74