Callbox Claimed Company

EMPLOYEE PARTICIPANTS: 17

TOTAL RATINGS: 193

CallRail Claimed Company

EMPLOYEE PARTICIPANTS: 21

TOTAL RATINGS: 282

Callbox vs CallRail

Compare Callbox versus CallRail for CEO Rating, Overall Culture Score, Brand Ranking, and other ratings. Results were generated by 17 employees and customers of Callbox and 21 employees and customers of CallRail.

Callbox

Callbox's brand is ranked #- in the list of Global Top 1000 Brands, as rated by customers of Callbox.

CallRail

CallRail's brand is ranked #- in the list of Global Top 1000 Brands, as rated by customers of CallRail. Their current valuation is $160.00M.

3.2/5

Product Quality

4.2/5

3.4/5

Pricing

4.4/5

3.5/5

Customer Service

3.8/5

NPS Score

55%	Promoters
9%	Passive
36%	Detractors

NPS Score

63%	Promoters
20%	Passive
17%	Detractors

Net Promoter Score
Winner by 27

See how Callbox compares to its competitors

Interact

Lattice Engines

Call Tracking Metrics

See how CallRail compares to its competitors

Invoca

Amobee

Marchex

Call Tracking Metrics

Working at Callbox vs Working at CallRail

78 / 100

CEO Rating

Marc Ginsberg

91 / 100

CEO Rating
Winner by 13%

Callbox

Callbox doesn't have enough ratings to calculate the Team Culture Ratings.

Know someone that works there? Invite them to rate their experience.

CallRail

Employees at CallRail rate their CEO, Marc Ginsberg, 91/100. This score is 13% higher than the scores of Callbox's CEO, Rom Agustin.

CEO Score 78

CEO Score

CEO Score 91

Overall Culture 70

Overall Culture

Overall Culture 81

eNPS

Gender Score 65

Gender Score

Gender Score 73

Diversity Score 64

Diversity Score

Diversity Score 73

Perk And Benefits 75

Perk And Benefits

Perk And Benefits 80

Professional Dev. N/A

Professional Dev.

Professional Dev. 63

Overall Culture at Callbox vs CallRail

/ 100

Callbox

Employees at Callbox rate their Overall Culture a 70/100.

/ 100

CallRail

Employees at CallRail rate their Overall Culture a /100.

Overall Culture
Winner by 11%

Callbox
CallRail81

Employee Net Promoter Score at Callbox vs CallRail

eNPS

Callbox

8 Promoters 62%

2 Passives 15%

3 Detractors 23%

eNPS

CallRail

13 Promoters 93%

0 Passives 0%

1 Detractors 7%

Employee Net Promoter Score
Winner by %

Callbox38
CallRail

Gender Score at Callbox vs CallRail

/ 100

Callbox

Employees at Callbox rate their Gender Score a 65/100.

/ 100

CallRail

Employees at CallRail rate their Gender Score a /100.

Gender Score
Winner by 8%

Callbox
CallRail73

Diversity Score at Callbox vs CallRail

/ 100

Callbox

Employees at Callbox rate their Diversity Score a 64/100.

/ 100

CallRail

Employees at CallRail rate their Diversity Score a /100.

Diversity Score
Winner by 9%

Callbox
CallRail73

Perk and Benefits Score at Callbox vs CallRail

/ 100

Callbox

Employees at Callbox rate their Perk and Benefits Score a 75/100.

/ 100

CallRail

Employees at CallRail rate their Perk and Benefits Score a /100.

Perk and Benefits Score
Winner by 5%

Callbox78
CallRail

Professional Development Score at Callbox vs CallRail

Not enough ratings

Callbox

Callbox doesn't have enough ratings to calculate Professional Development Score ratings.

Know someone that works there? Invite them to rate their experience.

Not enough ratings

CallRail

Employees at CallRail rate their Professional Development Score a /100.

Professional Development Score
Winner

CallRail63

Leadership Culture Ratings vs CallRail

Callbox rates % lower than CallRail on Leadership Culture Ratings vs CallRail Ratings based on looking at 105 ratings from employees of the two companies. Ratings come from the answers to questions like "Are your company's goals clear, and are you invested in them?" and "Is your company invested in your career growth?".

Callbox
CallRail88

Compensation Culture Ratings vs CallRail

Callbox rates % lower than CallRail on Compensation Culture Ratings vs CallRail Ratings based on looking at 70 ratings from employees of the two companies. Ratings come from the answers to questions like "Do you believe you're paid fairly?" and "Are you satisfied with your stock/equity compensation?".

Callbox76
CallRail

Team Culture Ratings vs CallRail

Callbox rates % lower than CallRail on Team Culture Ratings vs CallRail Ratings based on looking at 58 ratings from employees of the two companies. Ratings come from the answers to questions like "What do your coworkers need to improve and how could you work together better?" and "How would you rate the quality of your coworkers?".

Callbox
CallRail91

Environment Culture Ratings vs CallRail

Callbox rates % lower than CallRail on Environment Culture Ratings vs CallRail Ratings based on looking at 63 ratings from employees of the two companies. Ratings come from the answers to questions like "What needs to change to make the company culture better?" and "What % of the time are you bored at work?".

Callbox
CallRail81

Sentiment Culture Ratings vs CallRail

Callbox rates % lower than CallRail on Sentiment Culture Ratings vs CallRail Ratings based on looking at 68 ratings from employees of the two companies. Ratings come from the answers to questions like "What do you like best about your company?" and "What's going wrong and how can it be improved?".

Callbox74
CallRail