CHANEL

EMPLOYEE PARTICIPANTS: 642

TOTAL RATINGS: 3179

Guerlain

EMPLOYEE PARTICIPANTS: 20

TOTAL RATINGS: 180

CHANEL vs Guerlain

Compare CHANEL versus Guerlain for CEO Rating, Overall Culture Score, Brand Ranking, and other ratings. Results were generated by 642 employees and customers of CHANEL and 20 employees and customers of Guerlain.

CHANEL

CHANEL's brand is ranked #28 in the list of Global Top 100 Brands, as rated by customers of CHANEL.

Guerlain

Guerlain's brand is ranked #- in the list of Global Top 1000 Brands, as rated by customers of Guerlain.

4.2/5

Product Quality

4.1/5

3.9/5

Pricing

3.7/5

4.1/5

Customer Service

3.8/5

NPS Score

61%	Promoters
17%	Passive
22%	Detractors

Net Promoter Score
Winner by 12

NPS Score

53%	Promoters
21%	Passive
26%	Detractors

See how CHANEL compares to its competitors

See how Guerlain compares to its competitors

Estee Lauder Companies

L'Occitane International

Givenchy

PARFEX

Working at CHANEL vs Working at Guerlain

78 / 100

CEO Rating
Winner by 11%

Renato Semerari

67 / 100

CEO Rating

CHANEL

CHANEL doesn't have enough ratings to calculate the Team Culture Ratings.

Know someone that works there? Invite them to rate their experience.

Guerlain

Employees at Guerlain rate their CEO, Renato Semerari, 67/100. This score is 11% lower than the scores of CHANEL's CEO, Alain Wertheimer.

CEO Score 78

CEO Score

CEO Score 67

Overall Culture 74

Overall Culture

Overall Culture 69

eNPS

-20

Gender Score 71

Gender Score

Gender Score N/A

Diversity Score 70

Diversity Score

Diversity Score N/A

Perk And Benefits 73

Perk And Benefits

Perk And Benefits 75

Professional Dev. 63

Professional Dev.

Professional Dev. 74

Overall Culture at CHANEL vs Guerlain

/ 100

CHANEL

Employees at CHANEL rate their Overall Culture a 74/100, with Marketing and Product as the two departments that rate their experience the highest.

Overall Culture
Winner by 5%

/ 100

Guerlain

Employees at Guerlain rate their Overall Culture a /100.

CHANEL74
Guerlain

Employee Net Promoter Score at CHANEL vs Guerlain

eNPS

CHANEL

210 Promoters 50%

82 Passives 20%

124 Detractors 30%

Employee Net Promoter Score
Winner by 40%

-20

eNPS

Guerlain

5 Promoters 33%

2 Passives 14%

8 Detractors 53%

CHANEL20
Guerlain

Gender Score at CHANEL vs Guerlain

/ 100

CHANEL

Employees at CHANEL rate their Gender Score a 71/100, with Product and Sales as the two departments that rate their experience the highest.

Gender Score
Winner

/ 100

Guerlain

Guerlain doesn't have enough ratings to calculate Gender Score ratings.

Know someone that works there? Invite them to rate their experience.

CHANEL71

Diversity Score at CHANEL vs Guerlain

/ 100

CHANEL

Employees at CHANEL rate their Diversity Score a 70/100, with Marketing and Sales as the two departments that rate their experience the highest.

Diversity Score
Winner

/ 100

Guerlain

Guerlain doesn't have enough ratings to calculate Diversity Score ratings.

Know someone that works there? Invite them to rate their experience.

CHANEL70

Perk and Benefits Score at CHANEL vs Guerlain

/ 100

CHANEL

Employees at CHANEL rate their Perk and Benefits Score a 73/100, with Product and Marketing as the two departments that rate their experience the highest.

/ 100

Guerlain

Employees at Guerlain rate their Perk and Benefits Score a /100.

Perk and Benefits Score
Winner by 2%

CHANEL73
Guerlain

Professional Development Score at CHANEL vs Guerlain

/ 100

CHANEL

Employees at CHANEL rate their Professional Development Score a 63/100.

/ 100

Guerlain

Employees at Guerlain rate their Professional Development Score a /100.

Professional Development Score
Winner by 11%

CHANEL63
Guerlain

Leadership Culture Ratings vs Guerlain

CHANEL

75 / 100

Leadership Culture Ratings vs Guerlain
Winner by 5%

Guerlain

70 / 100

CHANEL rates % higher than Guerlain on Leadership Culture Ratings vs Guerlain Ratings based on looking at 776 ratings from employees of the two companies. Ratings come from the answers to questions like "Does Your Boss Hurt Your Company Culture?" and "Does your manager seem to care about you as a person?".

CHANEL
Guerlain70

Compensation Culture Ratings vs Guerlain

CHANEL rates % lower than Guerlain on Compensation Culture Ratings vs Guerlain Ratings based on looking at 448 ratings from employees of the two companies. Ratings come from the answers to questions like "Why do you feel undervalued and what would make you feel better about your compensation?" and "What is the best part about your compensation package?".

CHANEL
Guerlain69

Team Culture Ratings vs Guerlain

CHANEL rates % lower than Guerlain on Team Culture Ratings vs Guerlain Ratings based on looking at 350 ratings from employees of the two companies. Ratings come from the answers to questions like "What are some of the best things about your team?" and "Are your company's meetings effective?".

CHANEL72
Guerlain

Environment Culture Ratings vs Guerlain

Tied

CHANEL tied with Guerlain on Environment Culture Ratings vs Guerlain Ratings based on looking at 309 ratings from employees of the two companies. Ratings come from the answers to questions like "Does someone you work with closely, make you want to quit your job?" and "On average, how many hours do you work a day?".

CHANEL68
Guerlain

Sentiment Culture Ratings vs Guerlain

CHANEL

80 / 100

Sentiment Culture Ratings vs Guerlain
Winner by 11%

Guerlain

69 / 100

CHANEL rates % higher than Guerlain on Sentiment Culture Ratings vs Guerlain Ratings based on looking at 830 ratings from employees of the two companies. Ratings come from the answers to questions like "What would you most like to see improved at your company?" and "How do your customers perceive your company?".

CHANEL80
Guerlain