CHANEL

EMPLOYEE PARTICIPANTS: 638

TOTAL RATINGS: 3172

L'Oréal USA Claimed Company

This companyis accepting feedback from verified employees EMPLOYEE PARTICIPANTS: 40

TOTAL RATINGS: 626

CHANEL vs L'Oréal USA

Compare CHANEL versus L'Oréal USA for CEO Rating, Overall Culture Score, Brand Ranking, and other ratings. Results were generated by 638 employees and customers of CHANEL and 40 employees and customers of L'Oréal USA.

CHANEL

CHANEL's brand is ranked #28 in the list of Global Top 100 Brands, as rated by customers of CHANEL.

L'Oréal USA

L'Oréal USA's brand is ranked #- in the list of Global Top 1000 Brands, as rated by customers of L'Oréal USA.

4.2/5

Product Quality

4.1/5

3.9/5

Pricing

3.7/5

4.1/5

Customer Service

3.9/5

NPS Score

61%	Promoters
17%	Passive
22%	Detractors

Net Promoter Score
Winner by 35

NPS Score

38%	Promoters
28%	Passive
34%	Detractors

See how CHANEL compares to its competitors

See how L'Oréal USA compares to its competitors

Unilever

Estee Lauder Companies

Revlon

Edgewell Personal Care

COTY

Working at CHANEL vs Working at L'Oréal USA

78 / 100

CEO Rating
Winner by 12%

Jean-Paul Agon

66 / 100

CEO Rating

CHANEL

CHANEL doesn't have enough ratings to calculate the Team Culture Ratings.

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L'Oréal USA

Employees at L'Oréal USA rate their CEO, Jean-Paul Agon, 66/100. This score is 12% lower than the scores of CHANEL's CEO, Alain Wertheimer. Employees in the Design and IT departments rate Jean-Paul Agon the highest.

CEO Score 78

CEO Score

CEO Score 66

Overall Culture 74

Overall Culture

Overall Culture 68

eNPS

-11

Gender Score 71

Gender Score

Gender Score 73

Diversity Score 70

Diversity Score

Diversity Score 76

Perk And Benefits 73

Perk And Benefits

Perk And Benefits 76

Professional Dev. 63

Professional Dev.

Professional Dev. 65

Overall Culture at CHANEL vs L'Oréal USA

/ 100

CHANEL

Employees at CHANEL rate their Overall Culture a 74/100, with Marketing and Product as the two departments that rate their experience the highest.

Overall Culture
Winner by 6%

/ 100

L'Oréal USA

Employees at L'Oréal USA rate their Overall Culture a /100, with Sales and Design as the two departments that rate their experience the highest.

CHANEL74
L'Oréal USA

Employee Net Promoter Score at CHANEL vs L'Oréal USA

eNPS

CHANEL

210 Promoters 51%

80 Passives 19%

124 Detractors 30%

Employee Net Promoter Score
Winner by 32%

-11

eNPS

L'Oréal USA

9 Promoters 32%

7 Passives 25%

12 Detractors 43%

CHANEL20
L'Oréal USA

Gender Score at CHANEL vs L'Oréal USA

/ 100

CHANEL

Employees at CHANEL rate their Gender Score a 71/100, with Product and Sales as the two departments that rate their experience the highest.

/ 100

L'Oréal USA

Employees at L'Oréal USA rate their Gender Score a /100, with Sales and Design as the two departments that rate their experience the highest.

Gender Score
Winner by 2%

CHANEL71
L'Oréal USA

Diversity Score at CHANEL vs L'Oréal USA

/ 100

CHANEL

Employees at CHANEL rate their Diversity Score a 70/100, with Marketing and Sales as the two departments that rate their experience the highest.

/ 100

L'Oréal USA

Employees at L'Oréal USA rate their Diversity Score a /100, with Design as the department that rate their experience the highest.

Diversity Score
Winner by 6%

CHANEL70
L'Oréal USA

Perk and Benefits Score at CHANEL vs L'Oréal USA

/ 100

CHANEL

Employees at CHANEL rate their Perk and Benefits Score a 73/100, with Product and Marketing as the two departments that rate their experience the highest.

/ 100

L'Oréal USA

Employees at L'Oréal USA rate their Perk and Benefits Score a /100, with IT as the department that rate their experience the highest.

Perk and Benefits Score
Winner by 3%

CHANEL73
L'Oréal USA

Professional Development Score at CHANEL vs L'Oréal USA

/ 100

CHANEL

Employees at CHANEL rate their Professional Development Score a 63/100.

/ 100

L'Oréal USA

Employees at L'Oréal USA rate their Professional Development Score a /100.

Professional Development Score
Winner by 2%

CHANEL63
L'Oréal USA

Leadership Culture Ratings vs L'Oréal USA

CHANEL

75 / 100

Leadership Culture Ratings vs L'Oréal USA
Winner by 6%

L'Oréal USA

69 / 100

CHANEL rates % higher than L'Oréal USA on Leadership Culture Ratings vs L'Oréal USA Ratings based on looking at 893 ratings from employees of the two companies. Ratings come from the answers to questions like "Does Your Boss Hurt Your Company Culture?" and "Do you approve of the job your executive team is doing at your company?".

CHANEL75
L'Oréal USA

Compensation Culture Ratings vs L'Oréal USA

CHANEL

67 / 100

Compensation Culture Ratings vs L'Oréal USA
Winner by 2%

L'Oréal USA

65 / 100

CHANEL rates % higher than L'Oréal USA on Compensation Culture Ratings vs L'Oréal USA Ratings based on looking at 515 ratings from employees of the two companies. Ratings come from the answers to questions like "Why do you feel undervalued and what would make you feel better about your compensation?" and "Do you believe you're paid fairly?".

CHANEL67
L'Oréal USA

Team Culture Ratings vs L'Oréal USA

CHANEL

72 / 100

Team Culture Ratings vs L'Oréal USA
Winner by 3%

L'Oréal USA

69 / 100

CHANEL rates % higher than L'Oréal USA on Team Culture Ratings vs L'Oréal USA Ratings based on looking at 409 ratings from employees of the two companies. Ratings come from the answers to questions like "Are your company's meetings effective?" and "What are some of the best things about your team?".

CHANEL72
L'Oréal USA

Environment Culture Ratings vs L'Oréal USA

CHANEL rates % lower than L'Oréal USA on Environment Culture Ratings vs L'Oréal USA Ratings based on looking at 377 ratings from employees of the two companies. Ratings come from the answers to questions like "Is your work environment positive or negative?" and "Do you have a close friend at work?".

CHANEL68
L'Oréal USA

Sentiment Culture Ratings vs L'Oréal USA

CHANEL

80 / 100

Sentiment Culture Ratings vs L'Oréal USA
Winner by 5%

L'Oréal USA

75 / 100

CHANEL rates % higher than L'Oréal USA on Sentiment Culture Ratings vs L'Oréal USA Ratings based on looking at 861 ratings from employees of the two companies. Ratings come from the answers to questions like "Are you typically excited about going to work each day?" and "How confident are you about the future success of your company?".

CHANEL80
L'Oréal USA