CHANEL

EMPLOYEE PARTICIPANTS: 638

TOTAL RATINGS: 3172

Harrods Claimed Company

EMPLOYEE PARTICIPANTS: 43

TOTAL RATINGS: 318

CHANEL vs Harrods

Compare CHANEL versus Harrods for CEO Rating, Overall Culture Score, Brand Ranking, and other ratings. Results were generated by 638 employees and customers of CHANEL and 43 employees and customers of Harrods.

CHANEL

CHANEL's brand is ranked #28 in the list of Global Top 100 Brands, as rated by customers of CHANEL.

Harrods

Harrods's brand is ranked #- in the list of Global Top 1000 Brands, as rated by customers of Harrods.

4.2/5

Product Quality

4.1/5

3.9/5

Pricing

3.8/5

4.1/5

Customer Service

4.1/5

NPS Score

61%	Promoters
17%	Passive
22%	Detractors

NPS Score

69%	Promoters
9%	Passive
22%	Detractors

Net Promoter Score
Winner by 8

See how CHANEL compares to its competitors

See how Harrods compares to its competitors

Working at CHANEL vs Working at Harrods

78 / 100

CEO Rating
Winner by 1%

Michael Ward

77 / 100

CEO Rating

CHANEL

CHANEL doesn't have enough ratings to calculate the Team Culture Ratings.

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Harrods

Employees at Harrods rate their CEO, Michael Ward, 77/100. This score is 1% lower than the scores of CHANEL's CEO, Alain Wertheimer.

CEO Score 78

CEO Score

CEO Score 77

Overall Culture 74

Overall Culture

Overall Culture 74

eNPS

Gender Score 71

Gender Score

Gender Score N/A

Diversity Score 70

Diversity Score

Diversity Score N/A

Perk And Benefits 73

Perk And Benefits

Perk And Benefits 82

Professional Dev. 63

Professional Dev.

Professional Dev. N/A

Overall Culture at CHANEL vs Harrods

/ 100

CHANEL

Employees at CHANEL rate their Overall Culture a 74/100, with Marketing and Product as the two departments that rate their experience the highest.

Tied

/ 100

Harrods

Employees at Harrods rate their Overall Culture a /100.

Tied

CHANEL74
Harrods

Employee Net Promoter Score at CHANEL vs Harrods

eNPS

CHANEL

210 Promoters 51%

80 Passives 19%

124 Detractors 30%

Employee Net Promoter Score
Winner by 2%

eNPS

Harrods

19 Promoters 51%

6 Passives 17%

12 Detractors 32%

CHANEL20
Harrods

Gender Score at CHANEL vs Harrods

/ 100

CHANEL

Employees at CHANEL rate their Gender Score a 71/100, with Product and Sales as the two departments that rate their experience the highest.

Gender Score
Winner

/ 100

Harrods

Harrods doesn't have enough ratings to calculate Gender Score ratings.

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CHANEL71

Diversity Score at CHANEL vs Harrods

/ 100

CHANEL

Employees at CHANEL rate their Diversity Score a 70/100, with Marketing and Sales as the two departments that rate their experience the highest.

Diversity Score
Winner

/ 100

Harrods

Harrods doesn't have enough ratings to calculate Diversity Score ratings.

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CHANEL70

Perk and Benefits Score at CHANEL vs Harrods

/ 100

CHANEL

Employees at CHANEL rate their Perk and Benefits Score a 73/100, with Product and Marketing as the two departments that rate their experience the highest.

/ 100

Harrods

Employees at Harrods rate their Perk and Benefits Score a /100.

Perk and Benefits Score
Winner by 9%

CHANEL73
Harrods

Professional Development Score at CHANEL vs Harrods

/ 100

CHANEL

Employees at CHANEL rate their Professional Development Score a 63/100.

Professional Development Score
Winner

/ 100

Harrods

Harrods doesn't have enough ratings to calculate Professional Development Score ratings.

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CHANEL63

Leadership Culture Ratings vs Harrods

CHANEL

75 / 100

Leadership Culture Ratings vs Harrods
Winner by 4%

Harrods

71 / 100

CHANEL rates % higher than Harrods on Leadership Culture Ratings vs Harrods Ratings based on looking at 809 ratings from employees of the two companies. Ratings come from the answers to questions like "Do you feel comfortable giving your boss negative feedback?" and "Does your manager seem to care about you as a person?".

CHANEL75
Harrods

Compensation Culture Ratings vs Harrods

CHANEL rates % lower than Harrods on Compensation Culture Ratings vs Harrods Ratings based on looking at 474 ratings from employees of the two companies. Ratings come from the answers to questions like "Are you satisfied with your Benefits?" and "What is the best part about your compensation package?".

CHANEL67
Harrods

Team Culture Ratings vs Harrods

CHANEL rates % lower than Harrods on Team Culture Ratings vs Harrods Ratings based on looking at 373 ratings from employees of the two companies. Ratings come from the answers to questions like "What are some of the best things about your team?" and "How would you rate the quality of your coworkers?".

CHANEL72
Harrods

Environment Culture Ratings vs Harrods

CHANEL rates % lower than Harrods on Environment Culture Ratings vs Harrods Ratings based on looking at 323 ratings from employees of the two companies. Ratings come from the answers to questions like "What needs to change to make the company culture better?" and "What is most positive about the culture and environment at your company?".

CHANEL68
Harrods

Sentiment Culture Ratings vs Harrods

CHANEL

80 / 100

Sentiment Culture Ratings vs Harrods
Winner by 1%

Harrods

79 / 100

CHANEL rates % higher than Harrods on Sentiment Culture Ratings vs Harrods Ratings based on looking at 863 ratings from employees of the two companies. Ratings come from the answers to questions like "How confident are you about the future success of your company?" and "What do you like best about your company?".

CHANEL80
Harrods