H&M Claimed Company

EMPLOYEE PARTICIPANTS: 875

TOTAL RATINGS: 7207

Harrods Claimed Company

EMPLOYEE PARTICIPANTS: 43

TOTAL RATINGS: 318

H&M vs Harrods

Compare H&M versus Harrods for CEO Rating, Overall Culture Score, Brand Ranking, and other ratings. Results were generated by 875 employees and customers of H&M and 43 employees and customers of Harrods.

H&M

H&M's brand is ranked #215 in the list of Global Top 1000 Brands, as rated by customers of H&M. Their current market cap is $32.65B.

Harrods

Harrods's brand is ranked #- in the list of Global Top 1000 Brands, as rated by customers of Harrods.

3.9/5

Product Quality

4.1/5

3.7/5

Pricing

3.8/5

Customer Service

4.1/5

NPS Score

47%	Promoters
25%	Passive
28%	Detractors

NPS Score

69%	Promoters
10%	Passive
21%	Detractors

Net Promoter Score
Winner by 29

See how H&M compares to its competitors

Abercrombie & Fitch Company

See how Harrods compares to its competitors

Working at H&M vs Working at Harrods

70 / 100

CEO Rating

Michael Ward

77 / 100

CEO Rating
Winner by 7%

H&M

H&M doesn't have enough ratings to calculate the Team Culture Ratings.

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Harrods

Employees at Harrods rate their CEO, Michael Ward, 77/100. This score is 7% higher than the scores of H&M's CEO, Daniel Ervér.

CEO Score 70

CEO Score

CEO Score 77

Overall Culture 70

Overall Culture

Overall Culture 74

-1

eNPS

Gender Score 70

Gender Score

Gender Score N/A

Diversity Score 72

Diversity Score

Diversity Score N/A

Perk And Benefits 72

Perk And Benefits

Perk And Benefits 82

Professional Dev. 63

Professional Dev.

Professional Dev. N/A

Overall Culture at H&M vs Harrods

/ 100

H&M

Employees at H&M rate their Overall Culture a 70/100, with HR and Admin as the two departments that rate their experience the highest.

/ 100

Harrods

Employees at Harrods rate their Overall Culture a /100.

Overall Culture
Winner by 4%

H&M70
Harrods

Employee Net Promoter Score at H&M vs Harrods

-1

eNPS

H&M

247 Promoters 37%

168 Passives 25%

251 Detractors 38%

eNPS

Harrods

19 Promoters 51%

6 Passives 17%

12 Detractors 32%

Employee Net Promoter Score
Winner by %

H&M0
Harrods

Gender Score at H&M vs Harrods

/ 100

H&M

Employees at H&M rate their Gender Score a 70/100, with HR and Product as the two departments that rate their experience the highest.

Gender Score
Winner

/ 100

Harrods

Harrods doesn't have enough ratings to calculate Gender Score ratings.

Know someone that works there? Invite them to rate their experience.

H&M70

Diversity Score at H&M vs Harrods

/ 100

H&M

Employees at H&M rate their Diversity Score a 72/100, with HR and IT as the two departments that rate their experience the highest.

Diversity Score
Winner

/ 100

Harrods

Harrods doesn't have enough ratings to calculate Diversity Score ratings.

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H&M72

Perk and Benefits Score at H&M vs Harrods

/ 100

H&M

Employees at H&M rate their Perk and Benefits Score a 72/100, with Admin and HR as the two departments that rate their experience the highest.

/ 100

Harrods

Employees at Harrods rate their Perk and Benefits Score a /100.

Perk and Benefits Score
Winner by 10%

H&M72
Harrods

Professional Development Score at H&M vs Harrods

/ 100

H&M

Employees at H&M rate their Professional Development Score a 63/100, with IT and Design as the two departments that rate their experience the highest.

Professional Development Score
Winner

/ 100

Harrods

Harrods doesn't have enough ratings to calculate Professional Development Score ratings.

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H&M63

Leadership Culture Ratings vs Harrods

H&M rates % lower than Harrods on Leadership Culture Ratings vs Harrods Ratings based on looking at 1701 ratings from employees of the two companies. Ratings come from the answers to questions like "How would you rate your executive team?" and "What does the leadership team need to get better at?".

H&M69
Harrods

Compensation Culture Ratings vs Harrods

H&M rates % lower than Harrods on Compensation Culture Ratings vs Harrods Ratings based on looking at 1121 ratings from employees of the two companies. Ratings come from the answers to questions like "What is the best part about your compensation package?" and "Do you believe you're paid fairly?".

H&M64
Harrods

Team Culture Ratings vs Harrods

Tied

H&M tied with Harrods on Team Culture Ratings vs Harrods Ratings based on looking at 930 ratings from employees of the two companies. Ratings come from the answers to questions like "Do you look forward to interacting with your coworkers?" and "How would you rate the quality of your coworkers?".

H&M75
Harrods

Environment Culture Ratings vs Harrods

H&M

74 / 100

Environment Culture Ratings vs Harrods
Winner by 2%

Harrods

72 / 100

H&M rates % higher than Harrods on Environment Culture Ratings vs Harrods Ratings based on looking at 891 ratings from employees of the two companies. Ratings come from the answers to questions like "What needs to change to make the company culture better?" and "Is your work environment positive or negative?".

H&M74
Harrods

Sentiment Culture Ratings vs Harrods

H&M rates % lower than Harrods on Sentiment Culture Ratings vs Harrods Ratings based on looking at 1406 ratings from employees of the two companies. Ratings come from the answers to questions like "What makes you most happy at work?" and "What's going wrong and how can it be improved?".

H&M72
Harrods