Gap Inc. Claimed Company

EMPLOYEE PARTICIPANTS: 688

TOTAL RATINGS: 5786

H&M Claimed Company

EMPLOYEE PARTICIPANTS: 874

TOTAL RATINGS: 7178

Gap Inc. vs H&M

Compare Gap Inc. versus H&M for CEO Rating, Overall Culture Score, Brand Ranking, and other ratings. Results were generated by 688 employees and customers of Gap Inc. and 874 employees and customers of H&M.

Gap Inc.

Gap Inc.'s brand is ranked #134 in the list of Global Top 1000 Brands, as rated by customers of Gap Inc.. Their current market cap is $3.54B.

H&M

H&M's brand is ranked #215 in the list of Global Top 1000 Brands, as rated by customers of H&M. Their current market cap is $32.65B.

3.7/5

Product Quality

3.9/5

3.5/5

Pricing

3.7/5

3.6/5

Customer Service

3.8/5

NPS Score

42%	Promoters
23%	Passive
35%	Detractors

NPS Score

47%	Promoters
25%	Passive
28%	Detractors

Net Promoter Score
Winner by 12

See how Gap Inc. compares to its competitors

Macy's

Abercrombie & Fitch Company

Working at Gap Inc. vs Working at H&M

66 / 100

CEO Rating

Daniel Ervér

70 / 100

CEO Rating
Winner by 4%

Gap Inc.

Gap Inc. doesn't have enough ratings to calculate the Team Culture Ratings.

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H&M

Employees at H&M rate their CEO, Daniel Ervér, 70/100. This score is 4% higher than the scores of Gap Inc. CEO, Richard Dickson. Employees in the HR and Engineering departments rate Daniel Ervér the highest.

CEO Score 66

CEO Score

CEO Score 70

Overall Culture 64

Overall Culture

Overall Culture 70

-8

eNPS

-1

Gender Score 68

Gender Score

Gender Score 70

Diversity Score 61

Diversity Score

Diversity Score 72

Perk And Benefits 60

Perk And Benefits

Perk And Benefits 72

Professional Dev. 51

Professional Dev.

Professional Dev. 62

Overall Culture at Gap Inc. vs H&M

/ 100

Gap Inc.

Employees at Gap Inc. rate their Overall Culture a 64/100, with Product and Marketing as the two departments that rate their experience the highest.

/ 100

H&M

Employees at H&M rate their Overall Culture a /100, with HR and Admin as the two departments that rate their experience the highest.

Overall Culture
Winner by 6%

Gap Inc.
H&M70

Employee Net Promoter Score at Gap Inc. vs H&M

-8

eNPS

Gap Inc.

187 Promoters 35%

119 Passives 22%

233 Detractors 43%

-1

eNPS

H&M

246 Promoters 37%

168 Passives 25%

251 Detractors 38%

Employee Net Promoter Score
Winner by %

Gap Inc.
H&M-2

Gender Score at Gap Inc. vs H&M

/ 100

Gap Inc.

Employees at Gap Inc. rate their Gender Score a 68/100, with Operations and Product as the two departments that rate their experience the highest.

/ 100

H&M

Employees at H&M rate their Gender Score a /100, with HR and Product as the two departments that rate their experience the highest.

Gender Score
Winner by 2%

Gap Inc.68
H&M

Diversity Score at Gap Inc. vs H&M

/ 100

Gap Inc.

Employees at Gap Inc. rate their Diversity Score a 61/100, with Product and IT as the two departments that rate their experience the highest.

/ 100

H&M

Employees at H&M rate their Diversity Score a /100, with HR and IT as the two departments that rate their experience the highest.

Diversity Score
Winner by 11%

Gap Inc.61
H&M

Perk and Benefits Score at Gap Inc. vs H&M

/ 100

Gap Inc.

Employees at Gap Inc. rate their Perk and Benefits Score a 60/100, with Product and Marketing as the two departments that rate their experience the highest.

/ 100

H&M

Employees at H&M rate their Perk and Benefits Score a /100, with Admin and HR as the two departments that rate their experience the highest.

Perk and Benefits Score
Winner by 12%

Gap Inc.
H&M72

Professional Development Score at Gap Inc. vs H&M

/ 100

Gap Inc.

Employees at Gap Inc. rate their Professional Development Score a 51/100, with Product and Sales as the two departments that rate their experience the highest.

/ 100

H&M

Employees at H&M rate their Professional Development Score a /100, with Design and Sales as the two departments that rate their experience the highest.

Professional Development Score
Winner by 11%

Gap Inc.
H&M61

Leadership Culture Ratings vs H&M

Gap Inc. rates % lower than H&M on Leadership Culture Ratings vs H&M Ratings based on looking at 2865 ratings from employees of the two companies. Ratings come from the answers to questions like "Does Your Boss Hurt Your Company Culture?" and "Is your company invested in your career growth?".

Gap Inc.
H&M69

Compensation Culture Ratings vs H&M

Gap Inc. rates % lower than H&M on Compensation Culture Ratings vs H&M Ratings based on looking at 1966 ratings from employees of the two companies. Ratings come from the answers to questions like "Do you believe you're paid fairly?" and "Does your company give annual bonuses?".

Gap Inc.
H&M63

Team Culture Ratings vs H&M

Gap Inc. rates % lower than H&M on Team Culture Ratings vs H&M Ratings based on looking at 1669 ratings from employees of the two companies. Ratings come from the answers to questions like "Does Your Boss Hurt Your Company Culture?" and "What do your coworkers need to improve and how could you work together better?".

Gap Inc.
H&M75

Environment Culture Ratings vs H&M

Gap Inc. rates % lower than H&M on Environment Culture Ratings vs H&M Ratings based on looking at 1601 ratings from employees of the two companies. Ratings come from the answers to questions like "Does someone you work with closely, make you want to quit your job?" and "Do you have a close friend at work?".

Gap Inc.
H&M74

Sentiment Culture Ratings vs H&M

Gap Inc. rates % lower than H&M on Sentiment Culture Ratings vs H&M Ratings based on looking at 2428 ratings from employees of the two companies. Ratings come from the answers to questions like "Are you typically excited about going to work each day?" and "What would you most like to see improved at your company?".

Gap Inc.
H&M72