Gap Inc. Claimed Company

EMPLOYEE PARTICIPANTS: 696

TOTAL RATINGS: 5848

H&M Claimed Company

EMPLOYEE PARTICIPANTS: 877

TOTAL RATINGS: 7210

Gap Inc. vs H&M

Compare Gap Inc. versus H&M for CEO Rating, Overall Culture Score, Brand Ranking, and other ratings. Results were generated by 696 employees and customers of Gap Inc. and 877 employees and customers of H&M.

Gap Inc.

Gap Inc.'s brand is ranked #134 in the list of Global Top 1000 Brands, as rated by customers of Gap Inc.. Their current market cap is $3.54B.

H&M

H&M's brand is ranked #215 in the list of Global Top 1000 Brands, as rated by customers of H&M. Their current market cap is $32.65B.

3.7/5

Product Quality

3.9/5

3.5/5

Pricing

3.7/5

3.6/5

Customer Service

3.8/5

NPS Score

42%	Promoters
23%	Passive
35%	Detractors

NPS Score

47%	Promoters
25%	Passive
28%	Detractors

Net Promoter Score
Winner by 12

See how Gap Inc. compares to its competitors

Macy's

Abercrombie & Fitch Company

Working at Gap Inc. vs Working at H&M

66 / 100

CEO Rating

Daniel Ervér

70 / 100

CEO Rating
Winner by 4%

Gap Inc.

Gap Inc. doesn't have enough ratings to calculate the Team Culture Ratings.

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H&M

Employees at H&M rate their CEO, Daniel Ervér, 70/100. This score is 4% higher than the scores of Gap Inc. CEO, Richard Dickson. Employees in the HR and Engineering departments rate Daniel Ervér the highest.

CEO Score 66

CEO Score

CEO Score 70

Overall Culture 65

Overall Culture

Overall Culture 70

-8

eNPS

-1

Gender Score 68

Gender Score

Gender Score 70

Diversity Score 61

Diversity Score

Diversity Score 72

Perk And Benefits 60

Perk And Benefits

Perk And Benefits 72

Professional Dev. 50

Professional Dev.

Professional Dev. 63

Overall Culture at Gap Inc. vs H&M

/ 100

Gap Inc.

Employees at Gap Inc. rate their Overall Culture a 65/100, with Product and Marketing as the two departments that rate their experience the highest.

/ 100

H&M

Employees at H&M rate their Overall Culture a /100, with HR and Admin as the two departments that rate their experience the highest.

Overall Culture
Winner by 5%

Gap Inc.65
H&M70

Employee Net Promoter Score at Gap Inc. vs H&M

-8

eNPS

Gap Inc.

190 Promoters 35%

119 Passives 22%

235 Detractors 43%

-1

eNPS

H&M

247 Promoters 37%

168 Passives 25%

252 Detractors 38%

Employee Net Promoter Score
Winner by %

Gap Inc.-10
H&M0

Gender Score at Gap Inc. vs H&M

/ 100

Gap Inc.

Employees at Gap Inc. rate their Gender Score a 68/100, with Operations and Product as the two departments that rate their experience the highest.

/ 100

H&M

Employees at H&M rate their Gender Score a /100, with HR and Product as the two departments that rate their experience the highest.

Gender Score
Winner by 2%

Gap Inc.68
H&M

Diversity Score at Gap Inc. vs H&M

/ 100

Gap Inc.

Employees at Gap Inc. rate their Diversity Score a 61/100, with Product and IT as the two departments that rate their experience the highest.

/ 100

H&M

Employees at H&M rate their Diversity Score a /100, with HR and IT as the two departments that rate their experience the highest.

Diversity Score
Winner by 11%

Gap Inc.61
H&M72

Perk and Benefits Score at Gap Inc. vs H&M

/ 100

Gap Inc.

Employees at Gap Inc. rate their Perk and Benefits Score a 60/100, with Product and Marketing as the two departments that rate their experience the highest.

/ 100

H&M

Employees at H&M rate their Perk and Benefits Score a /100, with Admin and HR as the two departments that rate their experience the highest.

Perk and Benefits Score
Winner by 12%

Gap Inc.60
H&M

Professional Development Score at Gap Inc. vs H&M

/ 100

Gap Inc.

Employees at Gap Inc. rate their Professional Development Score a 50/100, with Product and Sales as the two departments that rate their experience the highest.

/ 100

H&M

Employees at H&M rate their Professional Development Score a /100, with IT and Design as the two departments that rate their experience the highest.

Professional Development Score
Winner by 13%

Gap Inc.50
H&M63

Leadership Culture Ratings vs H&M

Gap Inc. rates % lower than H&M on Leadership Culture Ratings vs H&M Ratings based on looking at 2883 ratings from employees of the two companies. Ratings come from the answers to questions like "What does the leadership team need to get better at?" and "How would you rate your CEO?".

Gap Inc.63
H&M

Compensation Culture Ratings vs H&M

Gap Inc. rates % lower than H&M on Compensation Culture Ratings vs H&M Ratings based on looking at 1978 ratings from employees of the two companies. Ratings come from the answers to questions like "Are you satisfied with your Benefits?" and "Why do you feel undervalued and what would make you feel better about your compensation?".

Gap Inc.57
H&M

Team Culture Ratings vs H&M

Gap Inc. rates % lower than H&M on Team Culture Ratings vs H&M Ratings based on looking at 1678 ratings from employees of the two companies. Ratings come from the answers to questions like "What are some of the best things about your team?" and "What do your coworkers need to improve and how could you work together better?".

Gap Inc.69
H&M

Environment Culture Ratings vs H&M

Gap Inc. rates % lower than H&M on Environment Culture Ratings vs H&M Ratings based on looking at 1611 ratings from employees of the two companies. Ratings come from the answers to questions like "Is your work environment positive or negative?" and "On average, how many hours do you work a day?".

Gap Inc.71
H&M

Sentiment Culture Ratings vs H&M

Gap Inc. rates % lower than H&M on Sentiment Culture Ratings vs H&M Ratings based on looking at 2445 ratings from employees of the two companies. Ratings come from the answers to questions like "What do you like best about your company?" and "How do your customers perceive your company?".

Gap Inc.65
H&M72