EMPLOYEE PARTICIPANTS: 645

TOTAL RATINGS: 3190

EMPLOYEE PARTICIPANTS: 96

TOTAL RATINGS: 526

CHANEL vs L'Oréal Group

Compare CHANEL versus L'Oréal Group for CEO Rating, Overall Culture Score, Brand Ranking, and other ratings. Results were generated by 645 employees and customers of CHANEL and 96 employees and customers of L'Oréal Group.

CHANEL

CHANEL's brand is ranked #28 in the list of Global Top 100 Brands, as rated by customers of CHANEL.

L'Oréal Group

L'Oréal Group's brand is ranked #- in the list of Global Top 1000 Brands, as rated by customers of L'Oréal Group.

4.2/5

Product Quality

4.1/5

3.9/5

Pricing

3.9/5

4.1/5

Customer Service

3.9/5

NPS Score

61%	Promoters
17%	Passive
22%	Detractors

Net Promoter Score
Winner by 15

NPS Score

50%	Promoters
24%	Passive
26%	Detractors

See how CHANEL compares to its competitors

See how L'Oréal Group compares to its competitors

Unilever

Estee Lauder Companies

Revlon

Edgewell Personal Care

Working at CHANEL vs Working at L'Oréal Group

78 / 100

CEO Rating

Jean-Paul Agon

80 / 100

CEO Rating
Winner by 2%

CHANEL

CHANEL doesn't have enough ratings to calculate the Team Culture Ratings.

Know someone that works there? Invite them to rate their experience.

L'Oréal Group

Employees at L'Oréal Group rate their CEO, Jean-Paul Agon, 80/100. This score is 2% higher than the scores of CHANEL's CEO, Alain Wertheimer.

CEO Score 78

CEO Score

CEO Score 80

Overall Culture 74

Overall Culture

Overall Culture 76

eNPS

Gender Score 71

Gender Score

Gender Score N/A

Diversity Score 70

Diversity Score

Diversity Score 91

Perk And Benefits 73

Perk And Benefits

Perk And Benefits 86

Professional Dev. 63

Professional Dev.

Professional Dev. N/A

Overall Culture at CHANEL vs L'Oréal Group

/ 100

CHANEL

Employees at CHANEL rate their Overall Culture a 74/100, with Marketing and Product as the two departments that rate their experience the highest.

/ 100

L'Oréal Group

Employees at L'Oréal Group rate their Overall Culture a /100.

Overall Culture
Winner by 2%

CHANEL74
L'Oréal Group

Employee Net Promoter Score at CHANEL vs L'Oréal Group

eNPS

CHANEL

213 Promoters 50%

82 Passives 20%

124 Detractors 30%

eNPS

L'Oréal Group

34 Promoters 51%

17 Passives 25%

16 Detractors 24%

Employee Net Promoter Score
Winner by %

CHANEL20
L'Oréal Group

Gender Score at CHANEL vs L'Oréal Group

/ 100

CHANEL

Employees at CHANEL rate their Gender Score a 71/100, with Product and Sales as the two departments that rate their experience the highest.

Gender Score
Winner

/ 100

L'Oréal Group

L'Oréal Group doesn't have enough ratings to calculate Gender Score ratings.

Know someone that works there? Invite them to rate their experience.

CHANEL71

Diversity Score at CHANEL vs L'Oréal Group

/ 100

CHANEL

Employees at CHANEL rate their Diversity Score a 70/100, with Marketing and Sales as the two departments that rate their experience the highest.

/ 100

L'Oréal Group

Employees at L'Oréal Group rate their Diversity Score a /100.

Diversity Score
Winner by 21%

CHANEL70
L'Oréal Group

Perk and Benefits Score at CHANEL vs L'Oréal Group

/ 100

CHANEL

Employees at CHANEL rate their Perk and Benefits Score a 73/100, with Product and Marketing as the two departments that rate their experience the highest.

/ 100

L'Oréal Group

Employees at L'Oréal Group rate their Perk and Benefits Score a /100.

Perk and Benefits Score
Winner by 13%

CHANEL73
L'Oréal Group

Professional Development Score at CHANEL vs L'Oréal Group

/ 100

CHANEL

Employees at CHANEL rate their Professional Development Score a 63/100.

Professional Development Score
Winner

/ 100

L'Oréal Group

L'Oréal Group doesn't have enough ratings to calculate Professional Development Score ratings.

Know someone that works there? Invite them to rate their experience.

CHANEL63

Leadership Culture Ratings vs L'Oréal Group

CHANEL rates % lower than L'Oréal Group on Leadership Culture Ratings vs L'Oréal Group Ratings based on looking at 872 ratings from employees of the two companies. Ratings come from the answers to questions like "What does the leadership team need to get better at?" and "Is your company invested in your career growth?".

CHANEL75
L'Oréal Group

Compensation Culture Ratings vs L'Oréal Group

CHANEL rates % lower than L'Oréal Group on Compensation Culture Ratings vs L'Oréal Group Ratings based on looking at 497 ratings from employees of the two companies. Ratings come from the answers to questions like "Why do you feel undervalued and what would make you feel better about your compensation?" and "How often do you get a raise?".

CHANEL67
L'Oréal Group

Team Culture Ratings vs L'Oréal Group

Tied

CHANEL tied with L'Oréal Group on Team Culture Ratings vs L'Oréal Group Ratings based on looking at 392 ratings from employees of the two companies. Ratings come from the answers to questions like "What are some of the best things about your team?" and "Do you look forward to interacting with your coworkers?".

CHANEL72
L'Oréal Group

Environment Culture Ratings vs L'Oréal Group

CHANEL rates % lower than L'Oréal Group on Environment Culture Ratings vs L'Oréal Group Ratings based on looking at 338 ratings from employees of the two companies. Ratings come from the answers to questions like "What is most positive about the culture and environment at your company?" and "Is your work environment positive or negative?".

CHANEL68
L'Oréal Group

Sentiment Culture Ratings vs L'Oréal Group

CHANEL

80 / 100

Sentiment Culture Ratings vs L'Oréal Group
Winner by 1%

L'Oréal Group

79 / 100

CHANEL rates % higher than L'Oréal Group on Sentiment Culture Ratings vs L'Oréal Group Ratings based on looking at 929 ratings from employees of the two companies. Ratings come from the answers to questions like "Are you typically excited about going to work each day?" and "What do you like best about your company?".

CHANEL80
L'Oréal Group