Coupang Claimed Company

EMPLOYEE PARTICIPANTS: 96

TOTAL RATINGS: 694

Mercari Claimed Company

EMPLOYEE PARTICIPANTS: 24

TOTAL RATINGS: 281

Coupang vs Mercari

Compare Coupang versus Mercari for CEO Rating, Overall Culture Score, Brand Ranking, and other ratings. Results were generated by 96 employees and customers of Coupang and 24 employees and customers of Mercari.

Coupang

Coupang's brand is ranked #- in the list of Global Top 1000 Brands, as rated by customers of Coupang.

Mercari

Mercari's brand is ranked #- in the list of Global Top 1000 Brands, as rated by customers of Mercari.

3.9/5

Product Quality

3.4/5

3.7/5

Pricing

3.4/5

3.7/5

Customer Service

3.1/5

NPS Score

49%	Promoters
21%	Passive
30%	Detractors

Net Promoter Score
Winner by 27

-8

NPS Score

39%	Promoters
14%	Passive
47%	Detractors

See how Coupang compares to its competitors

See how Mercari compares to its competitors

Working at Coupang vs Working at Mercari

63 / 100

CEO Rating

Shintaro Yamada

72 / 100

CEO Rating
Winner by 9%

Coupang

Coupang doesn't have enough ratings to calculate the Team Culture Ratings.

Know someone that works there? Invite them to rate their experience.

Mercari

Employees at Mercari rate their CEO, Shintaro Yamada, 72/100. This score is 9% higher than the scores of Coupang's CEO, Bom Kim.

CEO Score 63

CEO Score

CEO Score 72

Overall Culture 63

Overall Culture

Overall Culture 73

-17

eNPS

Gender Score 67

Gender Score

Gender Score 56

Diversity Score 52

Diversity Score

Diversity Score 78

Perk And Benefits 52

Perk And Benefits

Perk And Benefits 74

Professional Dev. 41

Professional Dev.

Professional Dev. N/A

Overall Culture at Coupang vs Mercari

/ 100

Coupang

Employees at Coupang rate their Overall Culture a 63/100.

/ 100

Mercari

Employees at Mercari rate their Overall Culture a /100.

Overall Culture
Winner by 10%

Coupang63
Mercari

Employee Net Promoter Score at Coupang vs Mercari

-17

eNPS

Coupang

27 Promoters 36%

8 Passives 11%

39 Detractors 53%

eNPS

Mercari

9 Promoters 45%

5 Passives 25%

6 Detractors 30%

Employee Net Promoter Score
Winner by %

Coupang-17
Mercari

Gender Score at Coupang vs Mercari

/ 100

Coupang

Employees at Coupang rate their Gender Score a 67/100.

Gender Score
Winner by 11%

/ 100

Mercari

Employees at Mercari rate their Gender Score a /100.

Coupang
Mercari56

Diversity Score at Coupang vs Mercari

/ 100

Coupang

Employees at Coupang rate their Diversity Score a 52/100.

/ 100

Mercari

Employees at Mercari rate their Diversity Score a /100.

Diversity Score
Winner by 26%

Coupang
Mercari78

Perk and Benefits Score at Coupang vs Mercari

/ 100

Coupang

Employees at Coupang rate their Perk and Benefits Score a 52/100.

/ 100

Mercari

Employees at Mercari rate their Perk and Benefits Score a /100.

Perk and Benefits Score
Winner by 22%

Coupang51
Mercari

Professional Development Score at Coupang vs Mercari

/ 100

Coupang

Employees at Coupang rate their Professional Development Score a 41/100.

Professional Development Score
Winner

/ 100

Mercari

Mercari doesn't have enough ratings to calculate Professional Development Score ratings.

Know someone that works there? Invite them to rate their experience.

Coupang28

Leadership Culture Ratings vs Mercari

Coupang rates % lower than Mercari on Leadership Culture Ratings vs Mercari Ratings based on looking at 208 ratings from employees of the two companies. Ratings come from the answers to questions like "What does the leadership team need to get better at?" and "Is your company invested in your career growth?".

Coupang62
Mercari

Compensation Culture Ratings vs Mercari

Coupang rates % lower than Mercari on Compensation Culture Ratings vs Mercari Ratings based on looking at 142 ratings from employees of the two companies. Ratings come from the answers to questions like "How often do you get a raise?" and "What is the best part about your compensation package?".

Coupang63
Mercari

Team Culture Ratings vs Mercari

Coupang rates % lower than Mercari on Team Culture Ratings vs Mercari Ratings based on looking at 133 ratings from employees of the two companies. Ratings come from the answers to questions like "How would you rate the quality of your coworkers?" and "What are some of the best things about your team?".

Coupang64
Mercari

Environment Culture Ratings vs Mercari

Coupang rates % lower than Mercari on Environment Culture Ratings vs Mercari Ratings based on looking at 126 ratings from employees of the two companies. Ratings come from the answers to questions like "Is your work environment positive or negative?" and "Does someone you work with closely, make you want to quit your job?".

Coupang59
Mercari

Sentiment Culture Ratings vs Mercari

Coupang rates % lower than Mercari on Sentiment Culture Ratings vs Mercari Ratings based on looking at 194 ratings from employees of the two companies. Ratings come from the answers to questions like "How do your customers perceive your company?" and "What would you most like to see improved at your company?".

Coupang69
Mercari