-20
NPS Score
VS
Duquesne Light Company
- EMPLOYEE
PARTICIPANTS - 26
- TOTAL
RATINGS
FirstEnergy
- EMPLOYEE
PARTICIPANTS - 87
- TOTAL
RATINGS
Duquesne Light Company vs FirstEnergy
Compare Duquesne Light Company versus FirstEnergy for CEO Rating, Overall Culture Score, Brand Ranking, and other ratings. Results were generated by 26 employees and customers of Duquesne Light Company and 87 employees and customers of FirstEnergy.
Duquesne Light Company
Duquesne Light Company's brand is ranked #- in the list of Global Top 1000 Brands, as rated by customers of Duquesne Light Company.
FirstEnergy
FirstEnergy's brand is ranked #- in the list of Global Top 1000 Brands, as rated by customers of FirstEnergy. Their current market cap is $18.66B.
2.6/5
Product Quality
3/5
2.3/5
Pricing
2.7/5
2.7/5
Customer Service
2.9/5
| 33% | Promoters |
|---|---|
| 14% | Passive |
| 53% | Detractors |
-15
NPS Score
| 36% | Promoters |
|---|---|
| 13% | Passive |
| 51% | Detractors |
Net Promoter Score
Winner by 5
See how Duquesne Light Company compares to its competitors
See how FirstEnergy compares to its competitors
Working at Duquesne Light Company vs Working at FirstEnergy
71 / 100
CEO Rating
Winner by 5%
66 / 100
CEO Rating
Duquesne Light Company
Duquesne Light Company doesn't have enough ratings to calculate the Team Culture Ratings.
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FirstEnergy
Employees at FirstEnergy rate their CEO, Steven E. Strah, 66/100. This score is 5% lower than the scores of Duquesne Light Company's CEO, Richard Riazzi. Employees in the Operations and Customer Support departments rate Steven E. Strah the highest.