31
NPS Score
VS
Fairmont Hotels & Resorts Claimed Company
- EMPLOYEE
PARTICIPANTS - 25
- TOTAL
RATINGS
Hyatt Claimed Company
- EMPLOYEE
PARTICIPANTS - 586
- TOTAL
RATINGS
Fairmont Hotels & Resorts vs Hyatt
Compare Fairmont Hotels & Resorts versus Hyatt for CEO Rating, Overall Culture Score, Brand Ranking, and other ratings. Results were generated by 25 employees and customers of Fairmont Hotels & Resorts and 586 employees and customers of Hyatt.
Fairmont Hotels & Resorts
Fairmont Hotels & Resorts's brand is ranked #- in the list of Global Top 1000 Brands, as rated by customers of Fairmont Hotels & Resorts. Their current valuation is $2.27B.
Hyatt
Hyatt's brand is ranked #170 in the list of Global Top 1000 Brands, as rated by customers of Hyatt. Their current valuation is $3.28B.
4.1/5
Product Quality
4.1/5
3.9/5
Pricing
3.9/5
3.8/5
Customer Service
4/5
| 54% | Promoters |
|---|---|
| 23% | Passive |
| 23% | Detractors |
32
NPS Score
| 56% | Promoters |
|---|---|
| 20% | Passive |
| 24% | Detractors |
Net Promoter Score
Winner by 1
See how Fairmont Hotels & Resorts compares to its competitors
See how Hyatt compares to its competitors
Working at Fairmont Hotels & Resorts vs Working at Hyatt
89 / 100
CEO Rating
Winner by 7%
82 / 100
CEO Rating
Fairmont Hotels & Resorts
Fairmont Hotels & Resorts doesn't have enough ratings to calculate the Team Culture Ratings.
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Hyatt
Employees at Hyatt rate their CEO, Mark Hoplamazian, 82/100. This score is 7% lower than the scores of Fairmont Hotels & Resorts' CEO, William Fatt. Employees in the Admin and Sales departments rate Mark Hoplamazian the highest.