31
NPS Score
VS
Fairmont Hotels & Resorts Claimed Company
- EMPLOYEE
PARTICIPANTS - 25
- TOTAL
RATINGS
Marriott
- EMPLOYEE
PARTICIPANTS - 3214
- TOTAL
RATINGS
Fairmont Hotels & Resorts vs Marriott
Compare Fairmont Hotels & Resorts versus Marriott for CEO Rating, Overall Culture Score, Brand Ranking, and other ratings. Results were generated by 25 employees and customers of Fairmont Hotels & Resorts and 3214 employees and customers of Marriott.
Fairmont Hotels & Resorts
Fairmont Hotels & Resorts's brand is ranked #- in the list of Global Top 1000 Brands, as rated by customers of Fairmont Hotels & Resorts. Their current valuation is $2.27B.
Marriott
Marriott's brand is ranked #79 in the list of Global Top 100 Brands, as rated by customers of Marriott. Their current market cap is $44.20B.
4.1/5
Product Quality
3.5/5
3.9/5
Pricing
3.4/5
3.8/5
Customer Service
3.4/5
| 54% | Promoters |
|---|---|
| 23% | Passive |
| 23% | Detractors |
Net Promoter Score
Winner by 16
15
NPS Score
| 49% | Promoters |
|---|---|
| 17% | Passive |
| 34% | Detractors |
See how Fairmont Hotels & Resorts compares to its competitors
Working at Fairmont Hotels & Resorts vs Working at Marriott
89 / 100
CEO Rating
Winner by 18%
71 / 100
CEO Rating
Fairmont Hotels & Resorts
Fairmont Hotels & Resorts doesn't have enough ratings to calculate the Team Culture Ratings.
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Marriott
Employees at Marriott rate their CEO, Anthony Capuano, 71/100. This score is 18% lower than the scores of Fairmont Hotels & Resorts' CEO, William Fatt. Employees in the IT and Admin departments rate Anthony Capuano the highest.