31
NPS Score
VS
Fairmont Hotels & Resorts Claimed Company
- EMPLOYEE
PARTICIPANTS - 25
- TOTAL
RATINGS
Marriott
- EMPLOYEE
PARTICIPANTS - 3164
- TOTAL
RATINGS
Fairmont Hotels & Resorts vs Marriott
Compare Fairmont Hotels & Resorts versus Marriott for CEO Rating, Overall Culture Score, Brand Ranking, and other ratings. Results were generated by 25 employees and customers of Fairmont Hotels & Resorts and 3164 employees and customers of Marriott.
Fairmont Hotels & Resorts
Fairmont Hotels & Resorts's brand is ranked #- in the list of Global Top 1000 Brands, as rated by customers of Fairmont Hotels & Resorts. Their current valuation is $2.27B.
Marriott
Marriott's brand is ranked #79 in the list of Global Top 100 Brands, as rated by customers of Marriott. Their current market cap is $44.20B.
4.1/5
Product Quality
3.5/5
3.9/5
Pricing
3.4/5
3.8/5
Customer Service
3.4/5
| 54% | Promoters |
|---|---|
| 23% | Passive |
| 23% | Detractors |
Net Promoter Score
Winner by 16
15
NPS Score
| 49% | Promoters |
|---|---|
| 17% | Passive |
| 34% | Detractors |
See how Fairmont Hotels & Resorts compares to its competitors
See how Marriott compares to its competitors
Working at Fairmont Hotels & Resorts vs Working at Marriott
89 / 100
CEO Rating
Winner by 18%
71 / 100
CEO Rating
Fairmont Hotels & Resorts
Fairmont Hotels & Resorts doesn't have enough ratings to calculate the Team Culture Ratings.
Know someone that works there? Invite them to rate their experience.
Marriott
Employees at Marriott rate their CEO, Anthony Capuano, 71/100. This score is 18% lower than the scores of Fairmont Hotels & Resorts' CEO, William Fatt. Employees in the IT and Admin departments rate Anthony Capuano the highest.