Fairmont Hotels & Resorts Claimed Company

EMPLOYEE PARTICIPANTS: 25

TOTAL RATINGS: 164

Four Seasons Hotels and Resorts

EMPLOYEE PARTICIPANTS: 297

TOTAL RATINGS: 1804

Fairmont Hotels & Resorts vs Four Seasons Hotels and Resorts

Compare Fairmont Hotels & Resorts versus Four Seasons Hotels and Resorts for CEO Rating, Overall Culture Score, Brand Ranking, and other ratings. Results were generated by 25 employees and customers of Fairmont Hotels & Resorts and 297 employees and customers of Four Seasons Hotels and Resorts.

Fairmont Hotels & Resorts

Fairmont Hotels & Resorts's brand is ranked #- in the list of Global Top 1000 Brands, as rated by customers of Fairmont Hotels & Resorts. Their current valuation is $2.27B.

Four Seasons Hotels and Resorts

Four Seasons Hotels and Resorts's brand is ranked #256 in the list of Global Top 1000 Brands, as rated by customers of Four Seasons Hotels and Resorts.

4.1/5

Product Quality

4.3/5

3.9/5

Pricing

3.9/5

3.8/5

Customer Service

4.2/5

NPS Score

54%	Promoters
23%	Passive
23%	Detractors

NPS Score

62%	Promoters
14%	Passive
24%	Detractors

Net Promoter Score
Winner by 7

See how Fairmont Hotels & Resorts compares to its competitors

See how Four Seasons Hotels and Resorts compares to its competitors

Hyatt

Mandarin Oriental Hotel Group

Marriott

Ritz-Carlton

9flats

Working at Fairmont Hotels & Resorts vs Working at Four Seasons Hotels and Resorts

89 / 100

CEO Rating
Winner by 9%

John Davison

80 / 100

CEO Rating

Fairmont Hotels & Resorts

Fairmont Hotels & Resorts doesn't have enough ratings to calculate the Team Culture Ratings.

Know someone that works there? Invite them to rate their experience.

Four Seasons Hotels and Resorts

Employees at Four Seasons Hotels and Resorts rate their CEO, John Davison, 80/100. This score is 9% lower than the scores of Fairmont Hotels & Resorts' CEO, William Fatt. Employees in the HR and Operations departments rate John Davison the highest.

CEO Score 89

CEO Score

CEO Score 80

Overall Culture 81

Overall Culture

Overall Culture 76

eNPS

Gender Score N/A

Gender Score

Gender Score 80

Diversity Score N/A

Diversity Score

Diversity Score 72

Perk And Benefits 79

Perk And Benefits

Perk And Benefits 76

Professional Dev. N/A

Professional Dev.

Professional Dev. 81

Overall Culture at Fairmont Hotels & Resorts vs Four Seasons Hotels and Resorts

/ 100

Fairmont Hotels & Resorts

Employees at Fairmont Hotels & Resorts rate their Overall Culture a 81/100.

Overall Culture
Winner by 5%

/ 100

Four Seasons Hotels and Resorts

Employees at Four Seasons Hotels and Resorts rate their Overall Culture a /100, with HR and Customer Support as the two departments that rate their experience the highest.

Fairmont Hotels & Resorts
Four Seasons Hotels and Resorts76

Employee Net Promoter Score at Fairmont Hotels & Resorts vs Four Seasons Hotels and Resorts

eNPS

Fairmont Hotels & Resorts

16 Promoters 76%

2 Passives 10%

3 Detractors 14%

Employee Net Promoter Score
Winner by 38%

eNPS

Four Seasons Hotels and Resorts

110 Promoters 53%

37 Passives 18%

59 Detractors 29%

Fairmont Hotels & Resorts
Four Seasons Hotels and Resorts24

Gender Score at Fairmont Hotels & Resorts vs Four Seasons Hotels and Resorts

Not enough ratings

Fairmont Hotels & Resorts

Fairmont Hotels & Resorts doesn't have enough ratings to calculate Gender Score ratings.

Know someone that works there? Invite them to rate their experience.

Not enough ratings

Four Seasons Hotels and Resorts

Employees at Four Seasons Hotels and Resorts rate their Gender Score a /100, with HR and Customer Support as the two departments that rate their experience the highest.

Gender Score
Winner

Four Seasons Hotels and Resorts80

Diversity Score at Fairmont Hotels & Resorts vs Four Seasons Hotels and Resorts

Not enough ratings

Fairmont Hotels & Resorts

Fairmont Hotels & Resorts doesn't have enough ratings to calculate Diversity Score ratings.

Know someone that works there? Invite them to rate their experience.

Not enough ratings

Four Seasons Hotels and Resorts

Employees at Four Seasons Hotels and Resorts rate their Diversity Score a /100, with Operations and IT as the two departments that rate their experience the highest.

Diversity Score
Winner

Four Seasons Hotels and Resorts72

Perk and Benefits Score at Fairmont Hotels & Resorts vs Four Seasons Hotels and Resorts

/ 100

Fairmont Hotels & Resorts

Employees at Fairmont Hotels & Resorts rate their Perk and Benefits Score a 79/100.

Perk and Benefits Score
Winner by 3%

/ 100

Four Seasons Hotels and Resorts

Employees at Four Seasons Hotels and Resorts rate their Perk and Benefits Score a /100, with Customer Support and HR as the two departments that rate their experience the highest.

Fairmont Hotels & Resorts
Four Seasons Hotels and Resorts77

Professional Development Score at Fairmont Hotels & Resorts vs Four Seasons Hotels and Resorts

Not enough ratings

Fairmont Hotels & Resorts

Fairmont Hotels & Resorts doesn't have enough ratings to calculate Professional Development Score ratings.

Know someone that works there? Invite them to rate their experience.

Not enough ratings

Four Seasons Hotels and Resorts

Employees at Four Seasons Hotels and Resorts rate their Professional Development Score a /100.

Professional Development Score
Winner

Four Seasons Hotels and Resorts83

Leadership Culture Ratings vs Four Seasons Hotels and Resorts

Fairmont Hotels & Resorts

80 / 100

Leadership Culture Ratings vs Four Seasons Hotels and Resorts
Winner by 2%

Four Seasons Hotels and Resorts

78 / 100

Fairmont Hotels & Resorts rates % higher than Four Seasons Hotels and Resorts on Leadership Culture Ratings vs Four Seasons Hotels and Resorts Ratings based on looking at 474 ratings from employees of the two companies. Ratings come from the answers to questions like "Are your company's goals clear, and are you invested in them?" and "How would you rate your manager?".

Fairmont Hotels & Resorts
Four Seasons Hotels and Resorts78

Compensation Culture Ratings vs Four Seasons Hotels and Resorts

Fairmont Hotels & Resorts

75 / 100

Compensation Culture Ratings vs Four Seasons Hotels and Resorts
Winner by 5%

Four Seasons Hotels and Resorts

70 / 100

Fairmont Hotels & Resorts rates % higher than Four Seasons Hotels and Resorts on Compensation Culture Ratings vs Four Seasons Hotels and Resorts Ratings based on looking at 280 ratings from employees of the two companies. Ratings come from the answers to questions like "Does your company give annual bonuses?" and "Why do you feel undervalued and what would make you feel better about your compensation?".

Fairmont Hotels & Resorts
Four Seasons Hotels and Resorts70

Team Culture Ratings vs Four Seasons Hotels and Resorts

Fairmont Hotels & Resorts

75 / 100

Team Culture Ratings vs Four Seasons Hotels and Resorts
Winner by 2%

Four Seasons Hotels and Resorts

73 / 100

Fairmont Hotels & Resorts rates % higher than Four Seasons Hotels and Resorts on Team Culture Ratings vs Four Seasons Hotels and Resorts Ratings based on looking at 227 ratings from employees of the two companies. Ratings come from the answers to questions like "What do your coworkers need to improve and how could you work together better?" and "Does Your Boss Hurt Your Company Culture?".

Fairmont Hotels & Resorts
Four Seasons Hotels and Resorts73

Environment Culture Ratings vs Four Seasons Hotels and Resorts

Fairmont Hotels & Resorts

78 / 100

Environment Culture Ratings vs Four Seasons Hotels and Resorts
Winner by 8%

Four Seasons Hotels and Resorts

70 / 100

Fairmont Hotels & Resorts rates % higher than Four Seasons Hotels and Resorts on Environment Culture Ratings vs Four Seasons Hotels and Resorts Ratings based on looking at 204 ratings from employees of the two companies. Ratings come from the answers to questions like "Does someone you work with closely, make you want to quit your job?" and "Do you have a close friend at work?".

Fairmont Hotels & Resorts
Four Seasons Hotels and Resorts70

Sentiment Culture Ratings vs Four Seasons Hotels and Resorts

Fairmont Hotels & Resorts

82 / 100

Sentiment Culture Ratings vs Four Seasons Hotels and Resorts
Winner by 2%

Four Seasons Hotels and Resorts

80 / 100

Fairmont Hotels & Resorts rates % higher than Four Seasons Hotels and Resorts on Sentiment Culture Ratings vs Four Seasons Hotels and Resorts Ratings based on looking at 430 ratings from employees of the two companies. Ratings come from the answers to questions like "How do your customers perceive your company?" and "What would you most like to see improved at your company?".

Fairmont Hotels & Resorts
Four Seasons Hotels and Resorts81