Front Claimed Company

EMPLOYEE PARTICIPANTS: 20

TOTAL RATINGS: 227

Intercom Claimed Company

EMPLOYEE PARTICIPANTS: 50

TOTAL RATINGS: 537

Front vs Intercom

Compare Front versus Intercom for CEO Rating, Overall Culture Score, Brand Ranking, and other ratings. Results were generated by 20 employees and customers of Front and 50 employees and customers of Intercom.

Front

Front's brand is ranked #- in the list of Global Top 1000 Brands, as rated by customers of Front. Their current valuation is $450.00M.

Intercom

Intercom's brand is ranked #- in the list of Global Top 1000 Brands, as rated by customers of Intercom. Their current valuation is $1.30B.

4.1/5

Product Quality

3.4/5

4.1/5

Pricing

3.5/5

3.6/5

Customer Service

3.8/5

NPS Score

60%	Promoters
21%	Passive
19%	Detractors

Net Promoter Score
Winner by 45

-4

NPS Score

40%	Promoters
16%	Passive
44%	Detractors

See how Front compares to its competitors

See how Intercom compares to its competitors

Working at Front vs Working at Intercom

87 / 100

CEO Rating
Winner by 14%

Eoghan McCabe

73 / 100

CEO Rating

Front

Front doesn't have enough ratings to calculate the Team Culture Ratings.

Know someone that works there? Invite them to rate their experience.

Intercom

Employees at Intercom rate their CEO, Eoghan McCabe, 73/100. This score is 14% lower than the scores of Front's CEO, Mathilde Collin. Employees in the HR and Design departments rate Eoghan McCabe the highest.

CEO Score 87

CEO Score

CEO Score 73

Overall Culture 83

Overall Culture

Overall Culture 77

eNPS

Gender Score 73

Gender Score

Gender Score 73

Diversity Score 85

Diversity Score

Diversity Score 67

Perk And Benefits 92

Perk And Benefits

Perk And Benefits 86

Professional Dev. 63

Professional Dev.

Professional Dev. 71

Overall Culture at Front vs Intercom

/ 100

Front

Employees at Front rate their Overall Culture a 83/100, with Sales and HR as the two departments that rate their experience the highest.

Overall Culture
Winner by 6%

/ 100

Intercom

Employees at Intercom rate their Overall Culture a /100, with Operations and Design as the two departments that rate their experience the highest.

Front
Intercom77

Employee Net Promoter Score at Front vs Intercom

eNPS

Front

8 Promoters 62%

5 Passives 38%

0 Detractors 0%

Employee Net Promoter Score
Winner by 48%

eNPS

Intercom

17 Promoters 42%

12 Passives 30%

11 Detractors 28%

Front
Intercom15

Gender Score at Front vs Intercom

/ 100

Front

Employees at Front rate their Gender Score a 73/100.

Tied

/ 100

Intercom

Employees at Intercom rate their Gender Score a /100, with HR as the department that rate their experience the highest.

Tied

Front
Intercom74

Diversity Score at Front vs Intercom

/ 100

Front

Employees at Front rate their Diversity Score a 85/100.

Diversity Score
Winner by 18%

/ 100

Intercom

Employees at Intercom rate their Diversity Score a /100, with Sales as the department that rate their experience the highest.

Front
Intercom67

Perk and Benefits Score at Front vs Intercom

/ 100

Front

Employees at Front rate their Perk and Benefits Score a 92/100, with HR as the department that rate their experience the highest.

Perk and Benefits Score
Winner by 6%

/ 100

Intercom

Employees at Intercom rate their Perk and Benefits Score a /100, with Operations and HR as the two departments that rate their experience the highest.

Front
Intercom88

Professional Development Score at Front vs Intercom

/ 100

Front

Employees at Front rate their Professional Development Score a 63/100.

/ 100

Intercom

Employees at Intercom rate their Professional Development Score a /100, with Sales and HR as the two departments that rate their experience the highest.

Professional Development Score
Winner by 8%

Front
Intercom72

Leadership Culture Ratings vs Intercom

Front

81 / 100

Leadership Culture Ratings vs Intercom
Winner by 2%

Intercom

79 / 100

Front rates % higher than Intercom on Leadership Culture Ratings vs Intercom Ratings based on looking at 194 ratings from employees of the two companies. Ratings come from the answers to questions like "What does the leadership team need to get better at?" and "What do you like best about the leadership team?".

Front
Intercom80

Compensation Culture Ratings vs Intercom

Front

82 / 100

Compensation Culture Ratings vs Intercom
Winner by 8%

Intercom

74 / 100

Front rates % higher than Intercom on Compensation Culture Ratings vs Intercom Ratings based on looking at 115 ratings from employees of the two companies. Ratings come from the answers to questions like "Why do you feel undervalued and what would make you feel better about your compensation?" and "Are you satisfied with your stock/equity compensation?".

Front
Intercom74

Team Culture Ratings vs Intercom

Front

84 / 100

Team Culture Ratings vs Intercom
Winner by 5%

Intercom

79 / 100

Front rates % higher than Intercom on Team Culture Ratings vs Intercom Ratings based on looking at 96 ratings from employees of the two companies. Ratings come from the answers to questions like "What do your coworkers need to improve and how could you work together better?" and "Do you look forward to interacting with your coworkers?".

Front
Intercom80

Environment Culture Ratings vs Intercom

Front

80 / 100

Environment Culture Ratings vs Intercom
Winner by 2%

Intercom

78 / 100

Front rates % higher than Intercom on Environment Culture Ratings vs Intercom Ratings based on looking at 102 ratings from employees of the two companies. Ratings come from the answers to questions like "What % of the time are you bored at work?" and "Do you have a close friend at work?".

Front
Intercom79

Sentiment Culture Ratings vs Intercom

Front

86 / 100

Sentiment Culture Ratings vs Intercom
Winner by 10%

Intercom

76 / 100

Front rates % higher than Intercom on Sentiment Culture Ratings vs Intercom Ratings based on looking at 112 ratings from employees of the two companies. Ratings come from the answers to questions like "What makes you most happy at work?" and "What do you like best about your company?".

Front
Intercom77