Front Claimed Company

EMPLOYEE PARTICIPANTS: 20

TOTAL RATINGS: 227

Zendesk Claimed Company

EMPLOYEE PARTICIPANTS: 355

TOTAL RATINGS: 4388

Front vs Zendesk

Compare Front versus Zendesk for CEO Rating, Overall Culture Score, Brand Ranking, and other ratings. Results were generated by 20 employees and customers of Front and 355 employees and customers of Zendesk.

Front

Front's brand is ranked #- in the list of Global Top 1000 Brands, as rated by customers of Front. Their current valuation is $450.00M.

Zendesk

Zendesk's brand is ranked #509 in the list of Global Top 1000 Brands, as rated by customers of Zendesk. Their current valuation is $9.63B.

4.1/5

Product Quality

4.2/5

4.1/5

Pricing

4/5

3.6/5

Customer Service

4/5

NPS Score

60%	Promoters
21%	Passive
19%	Detractors

Net Promoter Score
Winner by 2

NPS Score

62%	Promoters
15%	Passive
23%	Detractors

See how Front compares to its competitors

See how Zendesk compares to its competitors

RightNow Technologies

Nemetschek Group

Working at Front vs Working at Zendesk

87 / 100

CEO Rating
Winner by 12%

Tom Eggemeier

75 / 100

CEO Rating

Front

Front doesn't have enough ratings to calculate the Team Culture Ratings.

Know someone that works there? Invite them to rate their experience.

Zendesk

Employees at Zendesk rate their CEO, Tom Eggemeier, 75/100. This score is 12% lower than the scores of Front's CEO, Mathilde Collin. Employees in the Customer Support and Product departments rate Tom Eggemeier the highest.

CEO Score 87

CEO Score

CEO Score 75

Overall Culture 83

Overall Culture

Overall Culture 76

eNPS

Gender Score 73

Gender Score

Gender Score 78

Diversity Score 85

Diversity Score

Diversity Score 74

Perk And Benefits 92

Perk And Benefits

Perk And Benefits 80

Professional Dev. 63

Professional Dev.

Professional Dev. 59

Overall Culture at Front vs Zendesk

/ 100

Front

Employees at Front rate their Overall Culture a 83/100, with Sales and HR as the two departments that rate their experience the highest.

Overall Culture
Winner by 7%

/ 100

Zendesk

Employees at Zendesk rate their Overall Culture a /100, with Legal and HR as the two departments that rate their experience the highest.

Front
Zendesk76

Employee Net Promoter Score at Front vs Zendesk

eNPS

Front

8 Promoters 62%

5 Passives 38%

0 Detractors 0%

Employee Net Promoter Score
Winner by 40%

eNPS

Zendesk

137 Promoters 48%

76 Passives 26%

75 Detractors 26%

Front
Zendesk21

Gender Score at Front vs Zendesk

/ 100

Front

Employees at Front rate their Gender Score a 73/100.

/ 100

Zendesk

Employees at Zendesk rate their Gender Score a /100, with HR and Legal as the two departments that rate their experience the highest.

Gender Score
Winner by 5%

Front
Zendesk78

Diversity Score at Front vs Zendesk

/ 100

Front

Employees at Front rate their Diversity Score a 85/100.

Diversity Score
Winner by 11%

/ 100

Zendesk

Employees at Zendesk rate their Diversity Score a /100, with Customer Support and Design as the two departments that rate their experience the highest.

Front
Zendesk74

Perk and Benefits Score at Front vs Zendesk

/ 100

Front

Employees at Front rate their Perk and Benefits Score a 92/100, with HR as the department that rate their experience the highest.

Perk and Benefits Score
Winner by 12%

/ 100

Zendesk

Employees at Zendesk rate their Perk and Benefits Score a /100, with Design and Customer Support as the two departments that rate their experience the highest.

Front
Zendesk81

Professional Development Score at Front vs Zendesk

/ 100

Front

Employees at Front rate their Professional Development Score a 63/100.

Professional Development Score
Winner by 4%

/ 100

Zendesk

Employees at Zendesk rate their Professional Development Score a /100, with Marketing and Finance as the two departments that rate their experience the highest.

Front
Zendesk59

Leadership Culture Ratings vs Zendesk

Front

81 / 100

Leadership Culture Ratings vs Zendesk
Winner by 5%

Zendesk

76 / 100

Front rates % higher than Zendesk on Leadership Culture Ratings vs Zendesk Ratings based on looking at 1058 ratings from employees of the two companies. Ratings come from the answers to questions like "Are your company's goals clear, and are you invested in them?" and "How would you rate your CEO?".

Front
Zendesk77

Compensation Culture Ratings vs Zendesk

Front

82 / 100

Compensation Culture Ratings vs Zendesk
Winner by 6%

Zendesk

76 / 100

Front rates % higher than Zendesk on Compensation Culture Ratings vs Zendesk Ratings based on looking at 676 ratings from employees of the two companies. Ratings come from the answers to questions like "Does your company give annual bonuses?" and "Are you satisfied with your stock/equity compensation?".

Front
Zendesk76

Team Culture Ratings vs Zendesk

Front

84 / 100

Team Culture Ratings vs Zendesk
Winner by 2%

Zendesk

82 / 100

Front rates % higher than Zendesk on Team Culture Ratings vs Zendesk Ratings based on looking at 595 ratings from employees of the two companies. Ratings come from the answers to questions like "What are some of the best things about your team?" and "Does Your Boss Hurt Your Company Culture?".

Front
Zendesk82

Environment Culture Ratings vs Zendesk

Front

80 / 100

Environment Culture Ratings vs Zendesk
Winner by 5%

Zendesk

75 / 100

Front rates % higher than Zendesk on Environment Culture Ratings vs Zendesk Ratings based on looking at 609 ratings from employees of the two companies. Ratings come from the answers to questions like "Does someone you work with closely, make you want to quit your job?" and "On average, how many hours do you work a day?".

Front
Zendesk75

Sentiment Culture Ratings vs Zendesk

Front

86 / 100

Sentiment Culture Ratings vs Zendesk
Winner by 8%

Zendesk

78 / 100

Front rates % higher than Zendesk on Sentiment Culture Ratings vs Zendesk Ratings based on looking at 685 ratings from employees of the two companies. Ratings come from the answers to questions like "Are you typically excited about going to work each day?" and "How do your customers perceive your company?".

Front
Zendesk78