Frost Bank

EMPLOYEE PARTICIPANTS: 110

TOTAL RATINGS: 1018

USAA Claimed Company

This companyis accepting feedback from verified employees EMPLOYEE PARTICIPANTS: 118

TOTAL RATINGS: 2219

Frost Bank vs USAA

Compare Frost Bank versus USAA for CEO Rating, Overall Culture Score, Brand Ranking, and other ratings. Results were generated by 110 employees and customers of Frost Bank and 118 employees and customers of USAA.

Frost Bank

Frost Bank's brand is ranked #791 in the list of Global Top 1000 Brands, as rated by customers of Frost Bank.

USAA

USAA's brand is ranked #70 in the list of Global Top 100 Brands, as rated by customers of USAA.

4/5

Product Quality

3.3/5

3.7/5

Pricing

3.2/5

4.1/5

Customer Service

3.3/5

NPS Score

66%	Promoters
11%	Passive
23%	Detractors

Net Promoter Score
Winner by 36

NPS Score

49%	Promoters
9%	Passive
42%	Detractors

See how Frost Bank compares to its competitors

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See how USAA compares to its competitors

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Sagicor Financial

Working at Frost Bank vs Working at USAA

83 / 100

CEO Rating
Winner by 2%

Wayne Peacock

81 / 100

CEO Rating

Frost Bank

Frost Bank doesn't have enough ratings to calculate the Team Culture Ratings.

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USAA

Employees at USAA rate their CEO, Wayne Peacock, 81/100. This score is 2% lower than the scores of Frost Bank's CEO, Phillip Green. Employees in the Marketing and Design departments rate Wayne Peacock the highest.

CEO Score 83

CEO Score

CEO Score 81

Overall Culture 73

Overall Culture

Overall Culture 77

eNPS

Gender Score 55

Gender Score

Gender Score 78

Diversity Score 60

Diversity Score

Diversity Score 77

Perk And Benefits 88

Perk And Benefits

Perk And Benefits 85

Professional Dev. 43

Professional Dev.

Professional Dev. 61

Overall Culture at Frost Bank vs USAA

/ 100

Frost Bank

Employees at Frost Bank rate their Overall Culture a 73/100, with Sales as the department that rate their experience the highest.

/ 100

USAA

Employees at USAA rate their Overall Culture a /100, with Marketing and Customer Support as the two departments that rate their experience the highest.

Overall Culture
Winner by 4%

Frost Bank
USAA77

Employee Net Promoter Score at Frost Bank vs USAA

eNPS

Frost Bank

46 Promoters 56%

15 Passives 19%

20 Detractors 25%

eNPS

USAA

55 Promoters 56%

20 Passives 21%

22 Detractors 23%

Employee Net Promoter Score
Winner by %

Frost Bank
USAA33

Gender Score at Frost Bank vs USAA

/ 100

Frost Bank

Employees at Frost Bank rate their Gender Score a 55/100.

/ 100

USAA

Employees at USAA rate their Gender Score a /100, with Marketing and Finance as the two departments that rate their experience the highest.

Gender Score
Winner by 23%

Frost Bank
USAA78

Diversity Score at Frost Bank vs USAA

/ 100

Frost Bank

Employees at Frost Bank rate their Diversity Score a 60/100.

/ 100

USAA

Employees at USAA rate their Diversity Score a /100, with Customer Support and HR as the two departments that rate their experience the highest.

Diversity Score
Winner by 17%

Frost Bank
USAA77

Perk and Benefits Score at Frost Bank vs USAA

/ 100

Frost Bank

Employees at Frost Bank rate their Perk and Benefits Score a 88/100.

Perk and Benefits Score
Winner by 3%

/ 100

USAA

Employees at USAA rate their Perk and Benefits Score a /100, with Marketing and HR as the two departments that rate their experience the highest.

Frost Bank
USAA86

Professional Development Score at Frost Bank vs USAA

/ 100

Frost Bank

Employees at Frost Bank rate their Professional Development Score a 43/100.

/ 100

USAA

Employees at USAA rate their Professional Development Score a /100, with Engineering and HR as the two departments that rate their experience the highest.

Professional Development Score
Winner by 18%

Frost Bank
USAA61

Leadership Culture Ratings vs USAA

Frost Bank rates % lower than USAA on Leadership Culture Ratings vs USAA Ratings based on looking at 724 ratings from employees of the two companies. Ratings come from the answers to questions like "What does the leadership team need to get better at?" and "Do you approve of your CEOs management style?".

Frost Bank
USAA77

Compensation Culture Ratings vs USAA

Frost Bank rates % lower than USAA on Compensation Culture Ratings vs USAA Ratings based on looking at 485 ratings from employees of the two companies. Ratings come from the answers to questions like "What is the best part about your compensation package?" and "Are you satisfied with your stock/equity compensation?".

Frost Bank
USAA81

Team Culture Ratings vs USAA

Frost Bank rates % lower than USAA on Team Culture Ratings vs USAA Ratings based on looking at 424 ratings from employees of the two companies. Ratings come from the answers to questions like "What are some of the best things about your team?" and "Do you look forward to interacting with your coworkers?".

Frost Bank
USAA81

Environment Culture Ratings vs USAA

Frost Bank rates % lower than USAA on Environment Culture Ratings vs USAA Ratings based on looking at 462 ratings from employees of the two companies. Ratings come from the answers to questions like "What needs to change to make the company culture better?" and "Do you have a close friend at work?".

Frost Bank
USAA74

Sentiment Culture Ratings vs USAA

Tied

Frost Bank tied with USAA on Sentiment Culture Ratings vs USAA Ratings based on looking at 451 ratings from employees of the two companies. Ratings come from the answers to questions like "How confident are you about the future success of your company?" and "What do you like best about your company?".

Frost Bank
USAA80