Frost Bank vs USAA | Comparably
Comparably
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Frost Bank
EMPLOYEE
PARTICIPANTS
112
TOTAL
RATINGS
1063
USAA Claimed Company
This companyis accepting feedback from verified employees
EMPLOYEE
PARTICIPANTS
118
TOTAL
RATINGS
2219

Frost Bank vs USAA

Compare Frost Bank versus USAA for CEO Rating, Overall Culture Score, Brand Ranking, and other ratings. Results were generated by 112 employees and customers of Frost Bank and 118 employees and customers of USAA.

Frost Bank

Frost Bank's brand is ranked #791 in the list of Global Top 1000 Brands, as rated by customers of Frost Bank.

USAA

USAA's brand is ranked #70 in the list of Global Top 100 Brands, as rated by customers of USAA.

3.9/5
Product Quality
3.3/5
3.7/5
Pricing
3.2/5
4/5
Customer Service
3.3/5
39
NPS Score
64%Promoters
11%Passive
25%Detractors

Net Promoter Score
Winner by 32

7
NPS Score
49%Promoters
9%Passive
42%Detractors

See how Frost Bank compares to its competitors

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Working at Frost Bank vs Working at USAA

Phillip Green Frost Bank's CEO
83 / 100

CEO Rating
Winner by 2%

Wayne Peacock USAA's CEO
Wayne Peacock
81 / 100

CEO Rating

Frost Bank

Frost Bank doesn't have enough ratings to calculate the Team Culture Ratings.

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USAA

Employees at USAA rate their CEO, Wayne Peacock, 81/100. This score is 2% lower than the scores of Frost Bank's CEO, Phillip Green. Employees in the Marketing and Design departments rate Wayne Peacock the highest.

CEO Score 83
CEO Score
CEO Score 81
Overall Culture 73
Overall Culture
Overall Culture 77
34
eNPS
33
Gender Score 55
Gender Score
Gender Score 78
Diversity Score 60
Diversity Score
Diversity Score 77
Perk And Benefits 88
Perk And Benefits
Perk And Benefits 85
Professional Dev. 47
Professional Dev.
Professional Dev. 61

Overall Culture at Frost Bank vs USAA

73
/ 100
Frost Bank

Employees at Frost Bank rate their Overall Culture a 73/100, with Sales as the department that rate their experience the highest.

77
/ 100
USAA

Employees at USAA rate their Overall Culture a /100, with Marketing and Customer Support as the two departments that rate their experience the highest.

Overall Culture
Winner by 4%

  • Frost Bank73
  • USAA

Employee Net Promoter Score at Frost Bank vs USAA

34
eNPS
Frost Bank
48 Promoters 58%
15 Passives 18%
20 Detractors 24%

Employee Net Promoter Score
Winner by 1%

33
eNPS
USAA
55 Promoters 56%
20 Passives 21%
22 Detractors 23%
  • Frost Bank33
  • USAA

Gender Score at Frost Bank vs USAA

55
/ 100
Frost Bank

Employees at Frost Bank rate their Gender Score a 55/100.

78
/ 100
USAA

Employees at USAA rate their Gender Score a /100, with Marketing and Finance as the two departments that rate their experience the highest.

Gender Score
Winner by 23%

  • Frost Bank
  • USAA78

Diversity Score at Frost Bank vs USAA

60
/ 100
Frost Bank

Employees at Frost Bank rate their Diversity Score a 60/100.

77
/ 100
USAA

Employees at USAA rate their Diversity Score a /100, with Customer Support and HR as the two departments that rate their experience the highest.

Diversity Score
Winner by 17%

  • Frost Bank
  • USAA77

Perk and Benefits Score at Frost Bank vs USAA

88
/ 100
Frost Bank

Employees at Frost Bank rate their Perk and Benefits Score a 88/100.

Perk and Benefits Score
Winner by 3%

85
/ 100
USAA

Employees at USAA rate their Perk and Benefits Score a /100, with Marketing and HR as the two departments that rate their experience the highest.

  • Frost Bank90
  • USAA

Professional Development Score at Frost Bank vs USAA

47
/ 100
Frost Bank

Employees at Frost Bank rate their Professional Development Score a 47/100.

61
/ 100
USAA

Employees at USAA rate their Professional Development Score a /100, with Engineering and HR as the two departments that rate their experience the highest.

Professional Development Score
Winner by 14%

  • Frost Bank45
  • USAA

Leadership Culture Ratings vs USAA

Frost Bank
74 / 100
USAA
77 / 100

Frost Bank rates % lower than USAA on Leadership Culture Ratings vs USAA Ratings based on looking at 731 ratings from employees of the two companies. Ratings come from the answers to questions like "Are your company's goals clear, and are you invested in them?" and "Do Your Company Leaders Do What They Should to Retain You as an Employee?".

  • Frost Bank74
  • USAA

Compensation Culture Ratings vs USAA

Frost Bank
74 / 100
USAA
80 / 100

Frost Bank rates % lower than USAA on Compensation Culture Ratings vs USAA Ratings based on looking at 491 ratings from employees of the two companies. Ratings come from the answers to questions like "Are you satisfied with your Benefits?" and "Do you believe you're paid fairly?".

  • Frost Bank74
  • USAA

Team Culture Ratings vs USAA

Frost Bank
77 / 100
USAA
81 / 100

Frost Bank rates % lower than USAA on Team Culture Ratings vs USAA Ratings based on looking at 430 ratings from employees of the two companies. Ratings come from the answers to questions like "How would you rate the quality of your coworkers?" and "What do your coworkers need to improve and how could you work together better?".

  • Frost Bank77
  • USAA

Environment Culture Ratings vs USAA

Frost Bank
71 / 100
USAA
73 / 100

Frost Bank rates % lower than USAA on Environment Culture Ratings vs USAA Ratings based on looking at 468 ratings from employees of the two companies. Ratings come from the answers to questions like "What is most positive about the culture and environment at your company?" and "What % of the time are you bored at work?".

  • Frost Bank71
  • USAA

Sentiment Culture Ratings vs USAA

Frost Bank
81 / 100

Sentiment Culture Ratings vs USAA
Winner by 1%

USAA
80 / 100

Frost Bank rates % higher than USAA on Sentiment Culture Ratings vs USAA Ratings based on looking at 457 ratings from employees of the two companies. Ratings come from the answers to questions like "What makes you most happy at work?" and "How confident are you about the future success of your company?".

  • Frost Bank81
  • USAA

See how Frost Bank compares to its competitors

See how USAA compares to its competitors