39
NPS Score
VS
Frost Bank
- EMPLOYEE
PARTICIPANTS - 112
- TOTAL
RATINGS
Navy Federal Credit Union Claimed Company
- EMPLOYEE
PARTICIPANTS - 365
- TOTAL
RATINGS
Frost Bank vs Navy Federal Credit Union
Compare Frost Bank versus Navy Federal Credit Union for CEO Rating, Overall Culture Score, Brand Ranking, and other ratings. Results were generated by 112 employees and customers of Frost Bank and 365 employees and customers of Navy Federal Credit Union.
Frost Bank
Frost Bank's brand is ranked #791 in the list of Global Top 1000 Brands, as rated by customers of Frost Bank.
Navy Federal Credit Union
Navy Federal Credit Union's brand is ranked #- in the list of Global Top 1000 Brands, as rated by customers of Navy Federal Credit Union.
3.9/5
Product Quality
2.6/5
3.7/5
Pricing
2.6/5
4/5
Customer Service
2.5/5
| 64% | Promoters |
|---|---|
| 11% | Passive |
| 25% | Detractors |
Net Promoter Score
Winner by 63
-24
NPS Score
| 34% | Promoters |
|---|---|
| 8% | Passive |
| 58% | Detractors |
See how Frost Bank compares to its competitors
See how Navy Federal Credit Union compares to its competitors
Working at Frost Bank vs Working at Navy Federal Credit Union
83 / 100
CEO Rating
Winner by 7%
76 / 100
CEO Rating
Frost Bank
Frost Bank doesn't have enough ratings to calculate the Team Culture Ratings.
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Navy Federal Credit Union
Employees at Navy Federal Credit Union rate their CEO, Dietrich Kuhlmann, 76/100. This score is 7% lower than the scores of Frost Bank's CEO, Phillip Green. Employees in the Customer Support and HR departments rate Dietrich Kuhlmann the highest.