57
NPS Score
VS
Grand Hyatt
- EMPLOYEE
PARTICIPANTS - 15
- TOTAL
RATINGS
Marriott
- EMPLOYEE
PARTICIPANTS - 3209
- TOTAL
RATINGS
Grand Hyatt vs Marriott
Compare Grand Hyatt versus Marriott for CEO Rating, Overall Culture Score, Brand Ranking, and other ratings. Results were generated by 15 employees and customers of Grand Hyatt and 3209 employees and customers of Marriott.
Grand Hyatt
Grand Hyatt's brand is ranked #- in the list of Global Top 1000 Brands, as rated by customers of Grand Hyatt. Their current valuation is $4.75B.
Marriott
Marriott's brand is ranked #79 in the list of Global Top 100 Brands, as rated by customers of Marriott. Their current market cap is $44.20B.
4.4/5
Product Quality
3.5/5
4.2/5
Pricing
3.4/5
4.5/5
Customer Service
3.4/5
| 71% | Promoters |
|---|---|
| 15% | Passive |
| 14% | Detractors |
Net Promoter Score
Winner by 42
15
NPS Score
| 49% | Promoters |
|---|---|
| 17% | Passive |
| 34% | Detractors |
See how Grand Hyatt compares to its competitors
See how Marriott compares to its competitors
Working at Grand Hyatt vs Working at Marriott
61 / 100
CEO Rating
71 / 100
CEO Rating
Winner by 10%
Grand Hyatt
Grand Hyatt doesn't have enough ratings to calculate the Team Culture Ratings.
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Marriott
Employees at Marriott rate their CEO, Anthony Capuano, 71/100. This score is 10% higher than the scores of Grand Hyatt's CEO. Employees in the IT and Admin departments rate Anthony Capuano the highest.