Guitar Center Claimed Company

EMPLOYEE PARTICIPANTS: 349

TOTAL RATINGS: 3167

Sam Ash Music

EMPLOYEE PARTICIPANTS: 11

TOTAL RATINGS: 120

Guitar Center vs Sam Ash Music

Compare Guitar Center versus Sam Ash Music for CEO Rating, Overall Culture Score, Brand Ranking, and other ratings. Results were generated by 349 employees and customers of Guitar Center and 11 employees and customers of Sam Ash Music.

Guitar Center

Guitar Center's brand is ranked #- in the list of Global Top 1000 Brands, as rated by customers of Guitar Center.

Sam Ash Music

Sam Ash Music's brand is ranked #- in the list of Global Top 1000 Brands, as rated by customers of Sam Ash Music.

3.1/5

Product Quality

2.9/5

3.1/5

Pricing

3.5/5

3.1/5

Customer Service

3.4/5

-9

NPS Score

36%	Promoters
19%	Passive
45%	Detractors

NPS Score

56%	Promoters
0%	Passive
44%	Detractors

Net Promoter Score
Winner by 21

See how Guitar Center compares to its competitors

See how Sam Ash Music compares to its competitors

Musician's Friend

Sweetwater

Gibson Guitar Corporation

Working at Guitar Center vs Working at Sam Ash Music

46 / 100

CEO Rating

Richard Ash

47 / 100

CEO Rating
Winner by 1%

Guitar Center

Guitar Center doesn't have enough ratings to calculate the Team Culture Ratings.

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Sam Ash Music

Employees at Sam Ash Music rate their CEO, Richard Ash, 47/100. This score is 1% higher than the scores of Guitar Center's CEO, Ron Japinga.

CEO Score 46

CEO Score

CEO Score 47

Overall Culture 54

Overall Culture

Overall Culture 53

-45

eNPS

-60

Gender Score 68

Gender Score

Gender Score N/A

Diversity Score 43

Diversity Score

Diversity Score N/A

Perk And Benefits 49

Perk And Benefits

Perk And Benefits 59

Professional Dev. 57

Professional Dev.

Professional Dev. N/A

Overall Culture at Guitar Center vs Sam Ash Music

/ 100

Guitar Center

Employees at Guitar Center rate their Overall Culture a 54/100, with Customer Success and Customer Support as the two departments that rate their experience the highest.

Overall Culture
Winner by 1%

/ 100

Sam Ash Music

Employees at Sam Ash Music rate their Overall Culture a /100.

Guitar Center54
Sam Ash Music

Employee Net Promoter Score at Guitar Center vs Sam Ash Music

-45

eNPS

Guitar Center

62 Promoters 21%

39 Passives 13%

192 Detractors 66%

Employee Net Promoter Score
Winner by 15%

-60

eNPS

Sam Ash Music

1 Promoters 10%

2 Passives 20%

7 Detractors 70%

Guitar Center-44
Sam Ash Music

Gender Score at Guitar Center vs Sam Ash Music

/ 100

Guitar Center

Employees at Guitar Center rate their Gender Score a 68/100, with Sales as the department that rate their experience the highest.

Gender Score
Winner

/ 100

Sam Ash Music

Sam Ash Music doesn't have enough ratings to calculate Gender Score ratings.

Know someone that works there? Invite them to rate their experience.

Guitar Center68

Diversity Score at Guitar Center vs Sam Ash Music

/ 100

Guitar Center

Employees at Guitar Center rate their Diversity Score a 43/100, with Operations and Sales as the two departments that rate their experience the highest.

Diversity Score
Winner

/ 100

Sam Ash Music

Sam Ash Music doesn't have enough ratings to calculate Diversity Score ratings.

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Guitar Center43

Perk and Benefits Score at Guitar Center vs Sam Ash Music

/ 100

Guitar Center

Employees at Guitar Center rate their Perk and Benefits Score a 49/100, with Customer Success and Customer Support as the two departments that rate their experience the highest.

/ 100

Sam Ash Music

Employees at Sam Ash Music rate their Perk and Benefits Score a /100.

Perk and Benefits Score
Winner by 10%

Guitar Center48
Sam Ash Music

Professional Development Score at Guitar Center vs Sam Ash Music

/ 100

Guitar Center

Employees at Guitar Center rate their Professional Development Score a 57/100.

Professional Development Score
Winner

/ 100

Sam Ash Music

Sam Ash Music doesn't have enough ratings to calculate Professional Development Score ratings.

Know someone that works there? Invite them to rate their experience.

Guitar Center56

Leadership Culture Ratings vs Sam Ash Music

Guitar Center rates % lower than Sam Ash Music on Leadership Culture Ratings vs Sam Ash Music Ratings based on looking at 734 ratings from employees of the two companies. Ratings come from the answers to questions like "What does the leadership team need to get better at?" and "What do you like best about the leadership team?".

Guitar Center48
Sam Ash Music

Compensation Culture Ratings vs Sam Ash Music

Guitar Center rates % lower than Sam Ash Music on Compensation Culture Ratings vs Sam Ash Music Ratings based on looking at 504 ratings from employees of the two companies. Ratings come from the answers to questions like "How often do you get a raise?" and "Does your company give annual bonuses?".

Guitar Center42
Sam Ash Music

Team Culture Ratings vs Sam Ash Music

Guitar Center rates % lower than Sam Ash Music on Team Culture Ratings vs Sam Ash Music Ratings based on looking at 441 ratings from employees of the two companies. Ratings come from the answers to questions like "Does Your Boss Hurt Your Company Culture?" and "What do your coworkers need to improve and how could you work together better?".

Guitar Center65
Sam Ash Music

Environment Culture Ratings vs Sam Ash Music

Guitar Center rates % lower than Sam Ash Music on Environment Culture Ratings vs Sam Ash Music Ratings based on looking at 417 ratings from employees of the two companies. Ratings come from the answers to questions like "Does someone you work with closely, make you want to quit your job?" and "On average, how many hours do you work a day?".

Guitar Center66
Sam Ash Music

Sentiment Culture Ratings vs Sam Ash Music

Guitar Center

51 / 100

Sentiment Culture Ratings vs Sam Ash Music
Winner by 4%

Sam Ash Music

47 / 100

Guitar Center rates % higher than Sam Ash Music on Sentiment Culture Ratings vs Sam Ash Music Ratings based on looking at 606 ratings from employees of the two companies. Ratings come from the answers to questions like "Are you typically excited about going to work each day?" and "What would you most like to see improved at your company?".

Guitar Center51
Sam Ash Music