Gusto Claimed Company

EMPLOYEE PARTICIPANTS: 144

TOTAL RATINGS: 1399

Paychex Claimed Company

EMPLOYEE PARTICIPANTS: 311

TOTAL RATINGS: 3301

Gusto vs Paychex

Compare Gusto versus Paychex for CEO Rating, Overall Culture Score, Brand Ranking, and other ratings. Results were generated by 144 employees and customers of Gusto and 311 employees and customers of Paychex.

Gusto

Gusto's brand is ranked #- in the list of Global Top 1000 Brands, as rated by customers of Gusto. Their current valuation is $2.00B.

Paychex

Paychex's brand is ranked #195 in the list of Global Top 1000 Brands, as rated by customers of Paychex. Their current market cap is $35.62B.

3.3/5

Product Quality

2.8/5

3.2/5

Pricing

2.7/5

2.5/5

Customer Service

2.4/5

NPS Score

47%	Promoters
9%	Passive
44%	Detractors

Net Promoter Score
Winner by 17

-14

NPS Score

39%	Promoters
8%	Passive
53%	Detractors

See how Gusto compares to its competitors

See how Paychex compares to its competitors

Working at Gusto vs Working at Paychex

63 / 100

CEO Rating

John B. Gibson, Jr.

70 / 100

CEO Rating
Winner by 7%

Gusto

Gusto doesn't have enough ratings to calculate the Team Culture Ratings.

Know someone that works there? Invite them to rate their experience.

Paychex

Employees at Paychex rate their CEO, John B. Gibson, Jr., 70/100. This score is 7% higher than the scores of Gusto's CEO, Joshua Reeves. Employees in the Engineering and HR departments rate John B. Gibson, Jr. the highest.

CEO Score 63

CEO Score

CEO Score 70

Overall Culture 64

Overall Culture

Overall Culture 67

-4

eNPS

Gender Score 78

Gender Score

Gender Score 70

Diversity Score 72

Diversity Score

Diversity Score 70

Perk And Benefits 74

Perk And Benefits

Perk And Benefits 72

Professional Dev. 59

Professional Dev.

Professional Dev. 59

Overall Culture at Gusto vs Paychex

/ 100

Gusto

Employees at Gusto rate their Overall Culture a 64/100, with Product and Engineering as the two departments that rate their experience the highest.

/ 100

Paychex

Employees at Paychex rate their Overall Culture a /100, with HR and Engineering as the two departments that rate their experience the highest.

Overall Culture
Winner by 3%

Gusto
Paychex67

Employee Net Promoter Score at Gusto vs Paychex

-4

eNPS

Gusto

47 Promoters 40%

19 Passives 16%

51 Detractors 44%

eNPS

Paychex

115 Promoters 44%

45 Passives 17%

104 Detractors 39%

Employee Net Promoter Score
Winner by %

Gusto
Paychex4

Gender Score at Gusto vs Paychex

/ 100

Gusto

Employees at Gusto rate their Gender Score a 78/100, with HR as the department that rate their experience the highest.

Gender Score
Winner by 8%

/ 100

Paychex

Employees at Paychex rate their Gender Score a /100, with Sales and HR as the two departments that rate their experience the highest.

Gusto78
Paychex

Diversity Score at Gusto vs Paychex

/ 100

Gusto

Employees at Gusto rate their Diversity Score a 72/100, with HR and Operations as the two departments that rate their experience the highest.

Diversity Score
Winner by 2%

/ 100

Paychex

Employees at Paychex rate their Diversity Score a /100, with IT and Customer Support as the two departments that rate their experience the highest.

Gusto
Paychex70

Perk and Benefits Score at Gusto vs Paychex

/ 100

Gusto

Employees at Gusto rate their Perk and Benefits Score a 74/100, with Engineering and Product as the two departments that rate their experience the highest.

Perk and Benefits Score
Winner by 2%

/ 100

Paychex

Employees at Paychex rate their Perk and Benefits Score a /100, with HR and Operations as the two departments that rate their experience the highest.

Gusto
Paychex72

Professional Development Score at Gusto vs Paychex

/ 100

Gusto

Employees at Gusto rate their Professional Development Score a 59/100, with Engineering and HR as the two departments that rate their experience the highest.

Tied

/ 100

Paychex

Employees at Paychex rate their Professional Development Score a /100, with Engineering and Customer Support as the two departments that rate their experience the highest.

Tied

Gusto
Paychex59

Leadership Culture Ratings vs Paychex

Gusto rates % lower than Paychex on Leadership Culture Ratings vs Paychex Ratings based on looking at 1069 ratings from employees of the two companies. Ratings come from the answers to questions like "What do you like best about the leadership team?" and "Does your manager seem to care about you as a person?".

Gusto
Paychex68

Compensation Culture Ratings vs Paychex

Gusto

63 / 100

Compensation Culture Ratings vs Paychex
Winner by 2%

Paychex

61 / 100

Gusto rates % higher than Paychex on Compensation Culture Ratings vs Paychex Ratings based on looking at 716 ratings from employees of the two companies. Ratings come from the answers to questions like "Are you satisfied with your Benefits?" and "Why do you feel undervalued and what would make you feel better about your compensation?".

Gusto
Paychex61

Team Culture Ratings vs Paychex

Gusto rates % lower than Paychex on Team Culture Ratings vs Paychex Ratings based on looking at 611 ratings from employees of the two companies. Ratings come from the answers to questions like "How would you rate the quality of your coworkers?" and "What do your coworkers need to improve and how could you work together better?".

Gusto
Paychex73

Environment Culture Ratings vs Paychex

Gusto rates % lower than Paychex on Environment Culture Ratings vs Paychex Ratings based on looking at 609 ratings from employees of the two companies. Ratings come from the answers to questions like "What % of the time are you bored at work?" and "On average, how many hours do you work a day?".

Gusto
Paychex72

Sentiment Culture Ratings vs Paychex

Gusto rates % lower than Paychex on Sentiment Culture Ratings vs Paychex Ratings based on looking at 775 ratings from employees of the two companies. Ratings come from the answers to questions like "How do your customers perceive your company?" and "Are you typically excited about going to work each day?".

Gusto
Paychex65