Gusto Claimed Company

EMPLOYEE PARTICIPANTS: 148

TOTAL RATINGS: 1435

Paychex Claimed Company

EMPLOYEE PARTICIPANTS: 319

TOTAL RATINGS: 3385

Gusto vs Paychex

Compare Gusto versus Paychex for CEO Rating, Overall Culture Score, Brand Ranking, and other ratings. Results were generated by 148 employees and customers of Gusto and 319 employees and customers of Paychex.

Gusto

Gusto's brand is ranked #- in the list of Global Top 1000 Brands, as rated by customers of Gusto. Their current valuation is $2.00B.

Paychex

Paychex's brand is ranked #195 in the list of Global Top 1000 Brands, as rated by customers of Paychex. Their current market cap is $35.62B.

3.2/5

Product Quality

2.8/5

3.1/5

Pricing

2.7/5

2.4/5

Customer Service

2.4/5

NPS Score

46%	Promoters
9%	Passive
45%	Detractors

Net Promoter Score
Winner by 17

-16

NPS Score

38%	Promoters
8%	Passive
54%	Detractors

See how Gusto compares to its competitors

See how Paychex compares to its competitors

Working at Gusto vs Working at Paychex

63 / 100

CEO Rating

John B. Gibson, Jr.

68 / 100

CEO Rating
Winner by 5%

Gusto

Gusto doesn't have enough ratings to calculate the Team Culture Ratings.

Know someone that works there? Invite them to rate their experience.

Paychex

Employees at Paychex rate their CEO, John B. Gibson, Jr., 68/100. This score is 5% higher than the scores of Gusto's CEO, Joshua Reeves. Employees in the Engineering and HR departments rate John B. Gibson, Jr. the highest.

CEO Score 63

CEO Score

CEO Score 68

Overall Culture 63

Overall Culture

Overall Culture 66

-5

eNPS

Gender Score 78

Gender Score

Gender Score 68

Diversity Score 72

Diversity Score

Diversity Score 66

Perk And Benefits 73

Perk And Benefits

Perk And Benefits 72

Professional Dev. 56

Professional Dev.

Professional Dev. 56

Overall Culture at Gusto vs Paychex

/ 100

Gusto

Employees at Gusto rate their Overall Culture a 63/100, with Product and Engineering as the two departments that rate their experience the highest.

/ 100

Paychex

Employees at Paychex rate their Overall Culture a /100, with HR and Engineering as the two departments that rate their experience the highest.

Overall Culture
Winner by 3%

Gusto63
Paychex

Employee Net Promoter Score at Gusto vs Paychex

-5

eNPS

Gusto

47 Promoters 39%

20 Passives 17%

53 Detractors 44%

eNPS

Paychex

116 Promoters 43%

46 Passives 17%

109 Detractors 40%

Employee Net Promoter Score
Winner by %

Gusto-5
Paychex

Gender Score at Gusto vs Paychex

/ 100

Gusto

Employees at Gusto rate their Gender Score a 78/100, with HR as the department that rate their experience the highest.

Gender Score
Winner by 10%

/ 100

Paychex

Employees at Paychex rate their Gender Score a /100, with HR and Operations as the two departments that rate their experience the highest.

Gusto
Paychex68

Diversity Score at Gusto vs Paychex

/ 100

Gusto

Employees at Gusto rate their Diversity Score a 72/100, with HR and Operations as the two departments that rate their experience the highest.

Diversity Score
Winner by 6%

/ 100

Paychex

Employees at Paychex rate their Diversity Score a /100, with IT and Customer Support as the two departments that rate their experience the highest.

Gusto
Paychex66

Perk and Benefits Score at Gusto vs Paychex

/ 100

Gusto

Employees at Gusto rate their Perk and Benefits Score a 73/100, with Engineering and Product as the two departments that rate their experience the highest.

Perk and Benefits Score
Winner by 1%

/ 100

Paychex

Employees at Paychex rate their Perk and Benefits Score a /100, with HR and Operations as the two departments that rate their experience the highest.

Gusto73
Paychex72

Professional Development Score at Gusto vs Paychex

/ 100

Gusto

Employees at Gusto rate their Professional Development Score a 56/100, with Engineering and HR as the two departments that rate their experience the highest.

Tied

/ 100

Paychex

Employees at Paychex rate their Professional Development Score a /100, with Engineering and Customer Support as the two departments that rate their experience the highest.

Tied

Gusto55
Paychex55

Leadership Culture Ratings vs Paychex

Gusto rates % lower than Paychex on Leadership Culture Ratings vs Paychex Ratings based on looking at 1095 ratings from employees of the two companies. Ratings come from the answers to questions like "How often do you get valuable feedback on how to improve at work?" and "Do Your Company Leaders Do What They Should to Retain You as an Employee?".

Gusto63
Paychex67

Compensation Culture Ratings vs Paychex

Gusto

62 / 100

Compensation Culture Ratings vs Paychex
Winner by 1%

Paychex

61 / 100

Gusto rates % higher than Paychex on Compensation Culture Ratings vs Paychex Ratings based on looking at 733 ratings from employees of the two companies. Ratings come from the answers to questions like "Do you believe you're paid fairly?" and "Are you satisfied with your Benefits?".

Gusto62
Paychex61

Team Culture Ratings vs Paychex

Gusto rates % lower than Paychex on Team Culture Ratings vs Paychex Ratings based on looking at 623 ratings from employees of the two companies. Ratings come from the answers to questions like "Do you look forward to interacting with your coworkers?" and "Does Your Boss Hurt Your Company Culture?".

Gusto67
Paychex72

Environment Culture Ratings vs Paychex

Gusto rates % lower than Paychex on Environment Culture Ratings vs Paychex Ratings based on looking at 621 ratings from employees of the two companies. Ratings come from the answers to questions like "What is most positive about the culture and environment at your company?" and "What % of the time are you bored at work?".

Gusto65
Paychex72

Sentiment Culture Ratings vs Paychex

Tied

Gusto tied with Paychex on Sentiment Culture Ratings vs Paychex Ratings based on looking at 792 ratings from employees of the two companies. Ratings come from the answers to questions like "How confident are you about the future success of your company?" and "What's going wrong and how can it be improved?".

Gusto63
Paychex