Help.com vs LivePerson | Comparably
VS
Profile Image
Help.com Claimed Company
EMPLOYEE
PARTICIPANTS
5
TOTAL
RATINGS
117
LivePerson Claimed Company
EMPLOYEE
PARTICIPANTS
57
TOTAL
RATINGS
580

Help.com vs LivePerson

Compare Help.com versus LivePerson for CEO Rating, Overall Culture Score, Brand Ranking, and other ratings. Results were generated by 5 employees and customers of Help.com and 57 employees and customers of LivePerson.

Help.com

Help.com's brand is ranked #- in the list of Global Top 1000 Brands, as rated by customers of Help.com.

LivePerson

LivePerson's brand is ranked #- in the list of Global Top 1000 Brands, as rated by customers of LivePerson. Their current market cap is $4.79B.


4/5
Product Quality
3.6/5
3/5
Pricing
3.6/5
1.5/5
Customer Service
3.3/5
N/A
NPS Score
0%Promoters
0%Passive
0%Detractors
19
NPS Score
55%Promoters
9%Passive
36%Detractors

Net Promoter Score
Winner by 19


See how Help.com compares to its competitors

See how LivePerson compares to its competitors

Working at Help.com vs Working at LivePerson

Ben Gabler Help.com's CEO
90 / 100

CEO Rating
Winner by 36%

54 / 100

CEO Rating

Help.com

Help.com doesn't have enough ratings to calculate the Team Culture Ratings.

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LivePerson

Employees at LivePerson rate their CEO, Robert LoCascio, 54/100. This score is 36% lower than the scores of Help.com's CEO, Ben Gabler.


CEO Score 90
CEO Score
CEO Score 54
Overall Culture 73
Overall Culture
Overall Culture 60
eNPS
-23
Gender Score N/A
Gender Score
Gender Score 59
Diversity Score N/A
Diversity Score
Diversity Score 70
Perk And Benefits 79
Perk And Benefits
Perk And Benefits 70
Professional Dev. 75
Professional Dev.
Professional Dev. 62

Overall Culture at Help.com vs LivePerson

73
/ 100
Help.com

Employees at Help.com rate their Overall Culture a 73/100.

Overall Culture
Winner by 13%

60
/ 100
LivePerson

Employees at LivePerson rate their Overall Culture a /100.

  • Help.com
  • LivePerson60

Employee Net Promoter Score at Help.com vs LivePerson

0
eNPS
Help.com
1 Promoters 33%
1 Passives 34%
1 Detractors 33%

Employee Net Promoter Score
Winner by 23%

-23
eNPS
LivePerson
15 Promoters 31%
7 Passives 15%
26 Detractors 54%

Employee Net Promoter Score
Winner by %

  • Help.com
  • LivePerson-23

Gender Score at Help.com vs LivePerson

?
Not enough ratings
Help.com

Help.com doesn't have enough ratings to calculate Gender Score ratings.

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?
Not enough ratings
LivePerson

Employees at LivePerson rate their Gender Score a /100.

Gender Score
Winner

  • LivePerson59

Diversity Score at Help.com vs LivePerson

?
Not enough ratings
Help.com

Help.com doesn't have enough ratings to calculate Diversity Score ratings.

Know someone that works there? Invite them to rate their experience.

?
Not enough ratings
LivePerson

Employees at LivePerson rate their Diversity Score a /100.

Diversity Score
Winner

  • LivePerson70

Perk and Benefits Score at Help.com vs LivePerson

79
/ 100
Help.com

Employees at Help.com rate their Perk and Benefits Score a 79/100.

Perk and Benefits Score
Winner by 9%

70
/ 100
LivePerson

Employees at LivePerson rate their Perk and Benefits Score a /100.

  • Help.com
  • LivePerson71

Professional Development Score at Help.com vs LivePerson

75
/ 100
Help.com

Employees at Help.com rate their Professional Development Score a 75/100.

Professional Development Score
Winner by 13%

62
/ 100
LivePerson

Employees at LivePerson rate their Professional Development Score a /100.

  • Help.com78
  • LivePerson

Leadership Culture Ratings vs LivePerson

Help.com
75 / 100

Leadership Culture Ratings vs LivePerson
Winner by 18%

Help.com rates % higher than LivePerson on Leadership Culture Ratings vs LivePerson Ratings based on looking at 160 ratings from employees of the two companies. Ratings come from the answers to questions like "How often do you get valuable feedback on how to improve at work?" and "What do you like best about the leadership team?".

  • Help.com
  • LivePerson57

Compensation Culture Ratings vs LivePerson

Help.com
81 / 100

Compensation Culture Ratings vs LivePerson
Winner by 19%

Help.com rates % higher than LivePerson on Compensation Culture Ratings vs LivePerson Ratings based on looking at 108 ratings from employees of the two companies. Ratings come from the answers to questions like "What is the best part about your compensation package?" and "How often do you get a raise?".

  • Help.com
  • LivePerson61

Team Culture Ratings vs LivePerson

Help.com
69 / 100

Team Culture Ratings vs LivePerson
Winner by 1%

Help.com rates % higher than LivePerson on Team Culture Ratings vs LivePerson Ratings based on looking at 89 ratings from employees of the two companies. Ratings come from the answers to questions like "What do your coworkers need to improve and how could you work together better?" and "Are your company's meetings effective?".

  • Help.com
  • LivePerson69

Environment Culture Ratings vs LivePerson

Help.com rates % lower than LivePerson on Environment Culture Ratings vs LivePerson Ratings based on looking at 92 ratings from employees of the two companies. Ratings come from the answers to questions like "What needs to change to make the company culture better?" and "On average, how many hours do you work a day?".

  • Help.com
  • LivePerson68

Sentiment Culture Ratings vs LivePerson

Help.com doesn't have enough ratings to calculate the Team Culture Ratings.

Know someone that works there? Invite them to rate their experience.

  • LivePerson50

See how Help.com compares to its competitors

See how LivePerson compares to its competitors