Hive9 Claimed Company

EMPLOYEE PARTICIPANTS: 3

TOTAL RATINGS: 58

Rakuten

EMPLOYEE PARTICIPANTS: 207

TOTAL RATINGS: 1606

Hive9 vs Rakuten

Compare Hive9 versus Rakuten for CEO Rating, Overall Culture Score, Brand Ranking, and other ratings. Results were generated by 3 employees and customers of Hive9 and 207 employees and customers of Rakuten.

Hive9

Hive9's brand is ranked #- in the list of Global Top 1000 Brands, as rated by customers of Hive9.

Rakuten

Rakuten's brand is ranked #- in the list of Global Top 1000 Brands, as rated by customers of Rakuten.

5/5

Product Quality

3.7/5

4.5/5

Pricing

3.5/5

5/5

Customer Service

3.6/5

100

NPS Score

100%	Promoters
0%	Passive
0%	Detractors

Net Promoter Score
Winner by 85

NPS Score

47%	Promoters
21%	Passive
32%	Detractors

See how Hive9 compares to its competitors

Working at Hive9 vs Working at Rakuten

63 / 100

CEO Rating

Hiroshi Mikitani

77 / 100

CEO Rating
Winner by 14%

Hive9

Hive9 doesn't have enough ratings to calculate the Team Culture Ratings.

Know someone that works there? Invite them to rate their experience.

Rakuten

Employees at Rakuten rate their CEO, Hiroshi Mikitani, 77/100. This score is 14% higher than the scores of Hive9 CEO, Darin Hicks. Employees in the IT and Marketing departments rate Hiroshi Mikitani the highest.

CEO Score 63

CEO Score

CEO Score 77

Overall Culture 67

Overall Culture

Overall Culture 68

eNPS

Gender Score N/A

Gender Score

Gender Score 67

Diversity Score N/A

Diversity Score

Diversity Score 60

Perk And Benefits 70

Perk And Benefits

Perk And Benefits 65

Professional Dev. N/A

Professional Dev.

Professional Dev. 54

Overall Culture at Hive9 vs Rakuten

/ 100

Hive9

Employees at Hive9 rate their Overall Culture a 67/100.

/ 100

Rakuten

Employees at Rakuten rate their Overall Culture a /100, with Customer Support and IT as the two departments that rate their experience the highest.

Overall Culture
Winner by 1%

Hive9
Rakuten68

Employee Net Promoter Score at Hive9 vs Rakuten

Not enough ratings

Hive9

0 Promoters 0%

0 Passives 0%

0 Detractors 0%

eNPS

Rakuten

64 Promoters 42%

40 Passives 27%

46 Detractors 31%

Employee Net Promoter Score
Winner

Rakuten11

Gender Score at Hive9 vs Rakuten

Not enough ratings

Hive9

Hive9 doesn't have enough ratings to calculate Gender Score ratings.

Know someone that works there? Invite them to rate their experience.

Not enough ratings

Rakuten

Employees at Rakuten rate their Gender Score a /100.

Gender Score
Winner

Rakuten67

Diversity Score at Hive9 vs Rakuten

Not enough ratings

Hive9

Hive9 doesn't have enough ratings to calculate Diversity Score ratings.

Know someone that works there? Invite them to rate their experience.

Not enough ratings

Rakuten

Employees at Rakuten rate their Diversity Score a /100, with IT and Engineering as the two departments that rate their experience the highest.

Diversity Score
Winner

Rakuten60

Perk and Benefits Score at Hive9 vs Rakuten

/ 100

Hive9

Employees at Hive9 rate their Perk and Benefits Score a 70/100.

Perk and Benefits Score
Winner by 5%

/ 100

Rakuten

Employees at Rakuten rate their Perk and Benefits Score a /100, with Customer Support and IT as the two departments that rate their experience the highest.

Hive9
Rakuten65

Professional Development Score at Hive9 vs Rakuten

Not enough ratings

Hive9

Hive9 doesn't have enough ratings to calculate Professional Development Score ratings.

Know someone that works there? Invite them to rate their experience.

Not enough ratings

Rakuten

Employees at Rakuten rate their Professional Development Score a /100, with Engineering as the department that rate their experience the highest.

Professional Development Score
Winner

Rakuten53

Leadership Culture Ratings vs Rakuten

Hive9 rates % lower than Rakuten on Leadership Culture Ratings vs Rakuten Ratings based on looking at 385 ratings from employees of the two companies. Ratings come from the answers to questions like "Do Your Company Leaders Do What They Should to Retain You as an Employee?" and "How often do you get valuable feedback on how to improve at work?".

Hive9
Rakuten70

Compensation Culture Ratings vs Rakuten

Hive9 rates % lower than Rakuten on Compensation Culture Ratings vs Rakuten Ratings based on looking at 242 ratings from employees of the two companies. Ratings come from the answers to questions like "Do you believe you're paid fairly?" and "How often do you get a raise?".

Hive9
Rakuten61

Team Culture Ratings vs Rakuten

Hive9

79 / 100

Team Culture Ratings vs Rakuten
Winner by 8%

Rakuten

71 / 100

Hive9 rates % higher than Rakuten on Team Culture Ratings vs Rakuten Ratings based on looking at 196 ratings from employees of the two companies. Ratings come from the answers to questions like "How would you rate the quality of your coworkers?" and "Do you look forward to interacting with your coworkers?".

Hive9
Rakuten71

Environment Culture Ratings vs Rakuten

Hive9

74 / 100

Environment Culture Ratings vs Rakuten
Winner by 9%

Rakuten

65 / 100

Hive9 rates % higher than Rakuten on Environment Culture Ratings vs Rakuten Ratings based on looking at 198 ratings from employees of the two companies. Ratings come from the answers to questions like "On average, how many hours do you work a day?" and "Does someone you work with closely, make you want to quit your job?".

Hive9
Rakuten65

Sentiment Culture Ratings vs Rakuten

Hive9 rates % lower than Rakuten on Sentiment Culture Ratings vs Rakuten Ratings based on looking at 310 ratings from employees of the two companies. Ratings come from the answers to questions like "Are you typically excited about going to work each day?" and "What do you like best about your company?".

Hive9
Rakuten74