EMPLOYEE PARTICIPANTS: 104

TOTAL RATINGS: 1078

EMPLOYEE PARTICIPANTS: 388

TOTAL RATINGS: 1943

Loews Hotels vs Ritz-Carlton

Compare Loews Hotels versus Ritz-Carlton for CEO Rating, Overall Culture Score, Brand Ranking, and other ratings. Results were generated by 104 employees and customers of Loews Hotels and 388 employees and customers of Ritz-Carlton.

Loews Hotels

Loews Hotels's brand is ranked #- in the list of Global Top 1000 Brands, as rated by customers of Loews Hotels. Their current valuation is $13.95B.

Ritz-Carlton

Ritz-Carlton's brand is ranked #49 in the list of Global Top 100 Brands, as rated by customers of Ritz-Carlton. Their current valuation is $44.20B.

3.3/5

Product Quality

4/5

3.5/5

Pricing

3.8/5

3.5/5

Customer Service

4/5

NPS Score

46%	Promoters
17%	Passive
37%	Detractors

NPS Score

62%	Promoters
12%	Passive
26%	Detractors

Net Promoter Score
Winner by 27

See how Loews Hotels compares to its competitors

See how Ritz-Carlton compares to its competitors

Four Seasons Hotels and Resorts

Working at Loews Hotels vs Working at Ritz-Carlton

68 / 100

CEO Rating

Herve Humler

79 / 100

CEO Rating
Winner by 11%

Loews Hotels

Loews Hotels doesn't have enough ratings to calculate the Team Culture Ratings.

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Ritz-Carlton

Employees at Ritz-Carlton rate their CEO, Herve Humler, 79/100. This score is 11% higher than the scores of Loews Hotels' CEO, Jonathan Tisch. Employees in the Operations and Sales departments rate Herve Humler the highest.

CEO Score 68

CEO Score

CEO Score 79

Overall Culture 62

Overall Culture

Overall Culture 76

-2

eNPS

Gender Score 52

Gender Score

Gender Score 52

Diversity Score 55

Diversity Score

Diversity Score 46

Perk And Benefits 70

Perk And Benefits

Perk And Benefits 75

Professional Dev. 65

Professional Dev.

Professional Dev. 68

Overall Culture at Loews Hotels vs Ritz-Carlton

/ 100

Loews Hotels

Employees at Loews Hotels rate their Overall Culture a 62/100, with Customer Support and Operations as the two departments that rate their experience the highest.

/ 100

Ritz-Carlton

Employees at Ritz-Carlton rate their Overall Culture a /100, with Operations and Sales as the two departments that rate their experience the highest.

Overall Culture
Winner by 14%

Loews Hotels
Ritz-Carlton76

Employee Net Promoter Score at Loews Hotels vs Ritz-Carlton

-2

eNPS

Loews Hotels

39 Promoters 44%

9 Passives 10%

41 Detractors 46%

eNPS

Ritz-Carlton

149 Promoters 56%

46 Passives 17%

72 Detractors 27%

Employee Net Promoter Score
Winner by %

Loews Hotels
Ritz-Carlton28

Gender Score at Loews Hotels vs Ritz-Carlton

/ 100

Loews Hotels

Employees at Loews Hotels rate their Gender Score a 52/100, with Operations as the department that rate their experience the highest.

Tied

/ 100

Ritz-Carlton

Employees at Ritz-Carlton rate their Gender Score a /100, with Operations and Sales as the two departments that rate their experience the highest.

Tied

Loews Hotels52
Ritz-Carlton

Diversity Score at Loews Hotels vs Ritz-Carlton

/ 100

Loews Hotels

Employees at Loews Hotels rate their Diversity Score a 55/100, with Operations as the department that rate their experience the highest.

Diversity Score
Winner by 9%

/ 100

Ritz-Carlton

Employees at Ritz-Carlton rate their Diversity Score a /100, with Operations as the department that rate their experience the highest.

Loews Hotels
Ritz-Carlton46

Perk and Benefits Score at Loews Hotels vs Ritz-Carlton

/ 100

Loews Hotels

Employees at Loews Hotels rate their Perk and Benefits Score a 70/100, with Customer Support and Operations as the two departments that rate their experience the highest.

/ 100

Ritz-Carlton

Employees at Ritz-Carlton rate their Perk and Benefits Score a /100, with Operations and Sales as the two departments that rate their experience the highest.

Perk and Benefits Score
Winner by 5%

Loews Hotels
Ritz-Carlton76

Professional Development Score at Loews Hotels vs Ritz-Carlton

/ 100

Loews Hotels

Employees at Loews Hotels rate their Professional Development Score a 65/100.

/ 100

Ritz-Carlton

Employees at Ritz-Carlton rate their Professional Development Score a /100, with Operations as the department that rate their experience the highest.

Professional Development Score
Winner by 3%

Loews Hotels
Ritz-Carlton69

Leadership Culture Ratings vs Ritz-Carlton

Loews Hotels rates % lower than Ritz-Carlton on Leadership Culture Ratings vs Ritz-Carlton Ratings based on looking at 714 ratings from employees of the two companies. Ratings come from the answers to questions like "How would you rate your executive team?" and "Do you feel comfortable giving your boss negative feedback?".

Loews Hotels
Ritz-Carlton75

Compensation Culture Ratings vs Ritz-Carlton

Loews Hotels rates % lower than Ritz-Carlton on Compensation Culture Ratings vs Ritz-Carlton Ratings based on looking at 395 ratings from employees of the two companies. Ratings come from the answers to questions like "Are you satisfied with your stock/equity compensation?" and "Do you believe you're paid fairly?".

Loews Hotels
Ritz-Carlton69

Team Culture Ratings vs Ritz-Carlton

Loews Hotels rates % lower than Ritz-Carlton on Team Culture Ratings vs Ritz-Carlton Ratings based on looking at 331 ratings from employees of the two companies. Ratings come from the answers to questions like "How would you rate the quality of your coworkers?" and "What do your coworkers need to improve and how could you work together better?".

Loews Hotels
Ritz-Carlton78

Environment Culture Ratings vs Ritz-Carlton

Loews Hotels rates % lower than Ritz-Carlton on Environment Culture Ratings vs Ritz-Carlton Ratings based on looking at 308 ratings from employees of the two companies. Ratings come from the answers to questions like "What needs to change to make the company culture better?" and "On average, how many hours do you work a day?".

Loews Hotels
Ritz-Carlton69

Sentiment Culture Ratings vs Ritz-Carlton

Loews Hotels rates % lower than Ritz-Carlton on Sentiment Culture Ratings vs Ritz-Carlton Ratings based on looking at 664 ratings from employees of the two companies. Ratings come from the answers to questions like "What makes you most happy at work?" and "What's going wrong and how can it be improved?".

Loews Hotels
Ritz-Carlton82