EMPLOYEE PARTICIPANTS: 103

TOTAL RATINGS: 1077

EMPLOYEE PARTICIPANTS: 383

TOTAL RATINGS: 1901

Loews Hotels vs Ritz-Carlton

Compare Loews Hotels versus Ritz-Carlton for CEO Rating, Overall Culture Score, Brand Ranking, and other ratings. Results were generated by 103 employees and customers of Loews Hotels and 383 employees and customers of Ritz-Carlton.

Loews Hotels

Loews Hotels's brand is ranked #- in the list of Global Top 1000 Brands, as rated by customers of Loews Hotels. Their current valuation is $13.95B.

Ritz-Carlton

Ritz-Carlton's brand is ranked #49 in the list of Global Top 100 Brands, as rated by customers of Ritz-Carlton. Their current valuation is $44.20B.

3.3/5

Product Quality

4/5

3.5/5

Pricing

3.8/5

3.4/5

Customer Service

4/5

NPS Score

44%	Promoters
18%	Passive
38%	Detractors

NPS Score

63%	Promoters
12%	Passive
25%	Detractors

Net Promoter Score
Winner by 32

See how Loews Hotels compares to its competitors

See how Ritz-Carlton compares to its competitors

Four Seasons Hotels and Resorts

Working at Loews Hotels vs Working at Ritz-Carlton

68 / 100

CEO Rating

Herve Humler

79 / 100

CEO Rating
Winner by 11%

Loews Hotels

Loews Hotels doesn't have enough ratings to calculate the Team Culture Ratings.

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Ritz-Carlton

Employees at Ritz-Carlton rate their CEO, Herve Humler, 79/100. This score is 11% higher than the scores of Loews Hotels' CEO, Jonathan Tisch. Employees in the Operations and Sales departments rate Herve Humler the highest.

CEO Score 68

CEO Score

CEO Score 79

Overall Culture 62

Overall Culture

Overall Culture 76

-2

eNPS

Gender Score 52

Gender Score

Gender Score 52

Diversity Score 55

Diversity Score

Diversity Score 46

Perk And Benefits 70

Perk And Benefits

Perk And Benefits 75

Professional Dev. 65

Professional Dev.

Professional Dev. 61

Overall Culture at Loews Hotels vs Ritz-Carlton

/ 100

Loews Hotels

Employees at Loews Hotels rate their Overall Culture a 62/100, with Customer Support and Operations as the two departments that rate their experience the highest.

/ 100

Ritz-Carlton

Employees at Ritz-Carlton rate their Overall Culture a /100, with Operations and Sales as the two departments that rate their experience the highest.

Overall Culture
Winner by 14%

Loews Hotels
Ritz-Carlton76

Employee Net Promoter Score at Loews Hotels vs Ritz-Carlton

-2

eNPS

Loews Hotels

39 Promoters 44%

9 Passives 10%

41 Detractors 46%

eNPS

Ritz-Carlton

147 Promoters 56%

46 Passives 17%

71 Detractors 27%

Employee Net Promoter Score
Winner by %

Loews Hotels
Ritz-Carlton28

Gender Score at Loews Hotels vs Ritz-Carlton

/ 100

Loews Hotels

Employees at Loews Hotels rate their Gender Score a 52/100, with Operations as the department that rate their experience the highest.

Tied

/ 100

Ritz-Carlton

Employees at Ritz-Carlton rate their Gender Score a /100, with Operations and Sales as the two departments that rate their experience the highest.

Tied

Loews Hotels52
Ritz-Carlton

Diversity Score at Loews Hotels vs Ritz-Carlton

/ 100

Loews Hotels

Employees at Loews Hotels rate their Diversity Score a 55/100, with Operations as the department that rate their experience the highest.

Diversity Score
Winner by 9%

/ 100

Ritz-Carlton

Employees at Ritz-Carlton rate their Diversity Score a /100, with Operations as the department that rate their experience the highest.

Loews Hotels
Ritz-Carlton46

Perk and Benefits Score at Loews Hotels vs Ritz-Carlton

/ 100

Loews Hotels

Employees at Loews Hotels rate their Perk and Benefits Score a 70/100, with Customer Support and Operations as the two departments that rate their experience the highest.

/ 100

Ritz-Carlton

Employees at Ritz-Carlton rate their Perk and Benefits Score a /100, with Operations and Sales as the two departments that rate their experience the highest.

Perk and Benefits Score
Winner by 5%

Loews Hotels
Ritz-Carlton75

Professional Development Score at Loews Hotels vs Ritz-Carlton

/ 100

Loews Hotels

Employees at Loews Hotels rate their Professional Development Score a 65/100.

Professional Development Score
Winner by 4%

/ 100

Ritz-Carlton

Employees at Ritz-Carlton rate their Professional Development Score a /100, with Operations as the department that rate their experience the highest.

Loews Hotels
Ritz-Carlton59

Leadership Culture Ratings vs Ritz-Carlton

Loews Hotels rates % lower than Ritz-Carlton on Leadership Culture Ratings vs Ritz-Carlton Ratings based on looking at 706 ratings from employees of the two companies. Ratings come from the answers to questions like "Do Your Company Leaders Do What They Should to Retain You as an Employee?" and "Do you approve of your CEOs management style?".

Loews Hotels
Ritz-Carlton75

Compensation Culture Ratings vs Ritz-Carlton

Loews Hotels rates % lower than Ritz-Carlton on Compensation Culture Ratings vs Ritz-Carlton Ratings based on looking at 389 ratings from employees of the two companies. Ratings come from the answers to questions like "Why do you feel undervalued and what would make you feel better about your compensation?" and "Does your company give annual bonuses?".

Loews Hotels
Ritz-Carlton68

Team Culture Ratings vs Ritz-Carlton

Loews Hotels rates % lower than Ritz-Carlton on Team Culture Ratings vs Ritz-Carlton Ratings based on looking at 325 ratings from employees of the two companies. Ratings come from the answers to questions like "How would you rate the quality of your coworkers?" and "Does Your Boss Hurt Your Company Culture?".

Loews Hotels
Ritz-Carlton79

Environment Culture Ratings vs Ritz-Carlton

Loews Hotels rates % lower than Ritz-Carlton on Environment Culture Ratings vs Ritz-Carlton Ratings based on looking at 305 ratings from employees of the two companies. Ratings come from the answers to questions like "On average, how many hours do you work a day?" and "What's the work pace at your company?".

Loews Hotels
Ritz-Carlton69

Sentiment Culture Ratings vs Ritz-Carlton

Loews Hotels rates % lower than Ritz-Carlton on Sentiment Culture Ratings vs Ritz-Carlton Ratings based on looking at 656 ratings from employees of the two companies. Ratings come from the answers to questions like "How confident are you about the future success of your company?" and "What do you like best about your company?".

Loews Hotels
Ritz-Carlton82