-11
NPS Score
VS
Macy's Claimed Company
- EMPLOYEE
PARTICIPANTS - 2549
- TOTAL
RATINGS
Overstock.com Claimed Company
- EMPLOYEE
PARTICIPANTS - 168
- TOTAL
RATINGS
Macy's vs Overstock.com
Compare Macy's versus Overstock.com for CEO Rating, Overall Culture Score, Brand Ranking, and other ratings. Results were generated by 2549 employees and customers of Macy's and 168 employees and customers of Overstock.com.
Macy's
Macy's's brand is ranked #254 in the list of Global Top 1000 Brands, as rated by customers of Macy's. Their current market cap is $4.88B.
Overstock.com
Overstock.com's brand is ranked #294 in the list of Global Top 1000 Brands, as rated by customers of Overstock.com. Their current market cap is $3.27B.
3.1/5
Product Quality
2.5/5
3.1/5
Pricing
2.4/5
2.9/5
Customer Service
2.5/5
| 38% | Promoters |
|---|---|
| 13% | Passive |
| 49% | Detractors |
Net Promoter Score
Winner by 15
-26
NPS Score
| 31% | Promoters |
|---|---|
| 12% | Passive |
| 57% | Detractors |
See how Macy's compares to its competitors
See how Overstock.com compares to its competitors
Working at Macy's vs Working at Overstock.com
62 / 100
CEO Rating
74 / 100
CEO Rating
Winner by 12%
Macy's
Macy's doesn't have enough ratings to calculate the Team Culture Ratings.
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Overstock.com
Employees at Overstock.com rate their CEO, Jonathan E. Johnson, 74/100. This score is 12% higher than the scores of Macy's' CEO, Jeff Gennette. Employees in the Communications and Admin departments rate Jonathan E. Johnson the highest.