Macy's Claimed Company

EMPLOYEE PARTICIPANTS: 2576

TOTAL RATINGS: 25046

Ross Stores Claimed Company

EMPLOYEE PARTICIPANTS: 1579

TOTAL RATINGS: 12370

Macy's vs Ross Stores

Compare Macy's versus Ross Stores for CEO Rating, Overall Culture Score, Brand Ranking, and other ratings. Results were generated by 2576 employees and customers of Macy's and 1579 employees and customers of Ross Stores.

Macy's

Macy's's brand is ranked #254 in the list of Global Top 1000 Brands, as rated by customers of Macy's. Their current market cap is $4.88B.

Ross Stores

Ross Stores's brand is ranked #- in the list of Global Top 1000 Brands, as rated by customers of Ross Stores. Their current market cap is $35.03B.

3.1/5

Product Quality

3.4/5

3.1/5

Pricing

3.5/5

2.9/5

Customer Service

3.2/5

-11

NPS Score

38%	Promoters
13%	Passive
49%	Detractors

NPS Score

47%	Promoters
15%	Passive
38%	Detractors

Net Promoter Score
Winner by 20

See how Macy's compares to its competitors

Working at Macy's vs Working at Ross Stores

62 / 100

CEO Rating
Winner by 4%

Barbara Rentler

58 / 100

CEO Rating

Macy's

Macy's doesn't have enough ratings to calculate the Team Culture Ratings.

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Ross Stores

Employees at Ross Stores rate their CEO, Barbara Rentler, 58/100. This score is 4% lower than the scores of Macy's' CEO, Jeff Gennette. Employees in the Product and Sales departments rate Barbara Rentler the highest.

CEO Score 62

CEO Score

CEO Score 58

Overall Culture 62

Overall Culture

Overall Culture 62

-19

eNPS

-25

Gender Score 63

Gender Score

Gender Score 63

Diversity Score 61

Diversity Score

Diversity Score 64

Perk And Benefits 54

Perk And Benefits

Perk And Benefits 51

Professional Dev. 54

Professional Dev.

Professional Dev. 59

Overall Culture at Macy's vs Ross Stores

/ 100

Macy's

Employees at Macy's rate their Overall Culture a 62/100, with Admin and Product as the two departments that rate their experience the highest.

Tied

/ 100

Ross Stores

Employees at Ross Stores rate their Overall Culture a /100, with Sales and Product as the two departments that rate their experience the highest.

Tied

Macy's62
Ross Stores62

Employee Net Promoter Score at Macy's vs Ross Stores

-19

eNPS

Macy's

643 Promoters 31%

372 Passives 19%

1031 Detractors 50%

Employee Net Promoter Score
Winner by 6%

-25

eNPS

Ross Stores

355 Promoters 29%

216 Passives 17%

674 Detractors 54%

Macy's-19
Ross Stores-26

Gender Score at Macy's vs Ross Stores

/ 100

Macy's

Employees at Macy's rate their Gender Score a 63/100, with Engineering and Admin as the two departments that rate their experience the highest.

Tied

/ 100

Ross Stores

Employees at Ross Stores rate their Gender Score a /100, with Product and Sales as the two departments that rate their experience the highest.

Tied

Macy's63
Ross Stores

Diversity Score at Macy's vs Ross Stores

/ 100

Macy's

Employees at Macy's rate their Diversity Score a 61/100, with Finance and Product as the two departments that rate their experience the highest.

/ 100

Ross Stores

Employees at Ross Stores rate their Diversity Score a /100, with Sales and Customer Support as the two departments that rate their experience the highest.

Diversity Score
Winner by 3%

Macy's61
Ross Stores

Perk and Benefits Score at Macy's vs Ross Stores

/ 100

Macy's

Employees at Macy's rate their Perk and Benefits Score a 54/100, with Business Development and Product as the two departments that rate their experience the highest.

Perk and Benefits Score
Winner by 3%

/ 100

Ross Stores

Employees at Ross Stores rate their Perk and Benefits Score a /100, with Product and Customer Support as the two departments that rate their experience the highest.

Macy's54
Ross Stores

Professional Development Score at Macy's vs Ross Stores

/ 100

Macy's

Employees at Macy's rate their Professional Development Score a 54/100, with IT and Product as the two departments that rate their experience the highest.

/ 100

Ross Stores

Employees at Ross Stores rate their Professional Development Score a /100, with Sales as the department that rate their experience the highest.

Professional Development Score
Winner by 5%

Macy's54
Ross Stores

Leadership Culture Ratings vs Ross Stores

Macy's

61 / 100

Leadership Culture Ratings vs Ross Stores
Winner by 1%

Ross Stores

60 / 100

Macy's rates % higher than Ross Stores on Leadership Culture Ratings vs Ross Stores Ratings based on looking at 8372 ratings from employees of the two companies. Ratings come from the answers to questions like "How often do you get valuable feedback on how to improve at work?" and "Is your company invested in your career growth?".

Macy's61
Ross Stores60

Compensation Culture Ratings vs Ross Stores

Macy's

52 / 100

Compensation Culture Ratings vs Ross Stores
Winner by 3%

Ross Stores

49 / 100

Macy's rates % higher than Ross Stores on Compensation Culture Ratings vs Ross Stores Ratings based on looking at 5710 ratings from employees of the two companies. Ratings come from the answers to questions like "Are you satisfied with your Benefits?" and "Why do you feel undervalued and what would make you feel better about your compensation?".

Macy's52
Ross Stores

Team Culture Ratings vs Ross Stores

Macy's

67 / 100

Team Culture Ratings vs Ross Stores
Winner by 1%

Ross Stores

66 / 100

Macy's rates % higher than Ross Stores on Team Culture Ratings vs Ross Stores Ratings based on looking at 5080 ratings from employees of the two companies. Ratings come from the answers to questions like "What are some of the best things about your team?" and "Are your company's meetings effective?".

Macy's67
Ross Stores

Environment Culture Ratings vs Ross Stores

Macy's rates % lower than Ross Stores on Environment Culture Ratings vs Ross Stores Ratings based on looking at 4897 ratings from employees of the two companies. Ratings come from the answers to questions like "What % of the time are you bored at work?" and "What is most positive about the culture and environment at your company?".

Macy's69
Ross Stores

Sentiment Culture Ratings vs Ross Stores

Macy's

62 / 100

Sentiment Culture Ratings vs Ross Stores
Winner by 2%

Ross Stores

60 / 100

Macy's rates % higher than Ross Stores on Sentiment Culture Ratings vs Ross Stores Ratings based on looking at 6882 ratings from employees of the two companies. Ratings come from the answers to questions like "How confident are you about the future success of your company?" and "How do your customers perceive your company?".

Macy's62
Ross Stores60