-17
NPS Score
VS
Mercy Hospital Claimed Company
- EMPLOYEE
PARTICIPANTS - 442
- TOTAL
RATINGS
SSM Healthcare
- EMPLOYEE
PARTICIPANTS - 275
- TOTAL
RATINGS
Mercy Hospital vs SSM Healthcare
Compare Mercy Hospital versus SSM Healthcare for CEO Rating, Overall Culture Score, Brand Ranking, and other ratings. Results were generated by 442 employees and customers of Mercy Hospital and 275 employees and customers of SSM Healthcare.
Mercy Hospital
Mercy Hospital's brand is ranked #- in the list of Global Top 1000 Brands, as rated by customers of Mercy Hospital.
SSM Healthcare
SSM Healthcare's brand is ranked #- in the list of Global Top 1000 Brands, as rated by customers of SSM Healthcare.
2.7/5
Product Quality
2.7/5
2.6/5
Pricing
2.6/5
2.8/5
Customer Service
2.6/5
| 36% | Promoters |
|---|---|
| 11% | Passive |
| 53% | Detractors |
Net Promoter Score
Winner by 10
-27
NPS Score
| 32% | Promoters |
|---|---|
| 9% | Passive |
| 59% | Detractors |
See how Mercy Hospital compares to its competitors
Working at Mercy Hospital vs Working at SSM Healthcare
61 / 100
CEO Rating
Winner by 11%
50 / 100
CEO Rating
Mercy Hospital
Mercy Hospital doesn't have enough ratings to calculate the Team Culture Ratings.
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SSM Healthcare
Employees at SSM Healthcare rate their CEO, Laura Kaiser, 50/100. This score is 11% lower than the scores of Mercy Hospital's CEO, Lynn Britton. Employees in the Admin and Operations departments rate Laura Kaiser the highest.